See more imagesSamsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - White Glass
- Model:
- RA-F36DMM12/AA
- SKU:
- 6492342
Highly rated by customers for:
See more imagesHighly rated by customers for:
LisaB Posted
Best Buy's website is misleading!!! It doesn't state that the grey glass is a matte finish. Because it is a matte finish, it is not Fingerprint Resistant Finish what so ever as advertised!!! Best Buy needs to update their website to reflect the accurate glass finish as listed on Samsung's website per the screen shot I uploaded.
This review is from Samsung - Bespoke 4-Door French Door Refrigerator panel - Bottom Panel - Gray Glass
Posted
Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to make a dispute on what color they advertised online.
Have a great day.
-John
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JohnK Posted
Cannot get all of the parts delivered to have a complete refrigerator it’s been several months
Posted
Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
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JerryN Posted
Avoid this over priced piece of crap! Had the compressor go out twice just after the fridge was over a year old, lost over $800 worth of food and was without a refrigerator for over a month while I haggled with them on getting it fixed. You'd be better off going to a second hand refrigerated store and buying something from 1980
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Bottom Panel - Stainless Steel
Posted
Hello JerryN,
We understand your frustration with your refrigerator experience. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151773280) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
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JerryN Posted
Avoid this refrigerator and any "up charges" $3600 refrigerator didn't last over a year, lost $800+ in food and had to go buy another refrigerator, avoid Samsung products all they do is break down
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - Stainless Steel
Posted
Hi JerryN,
Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.
Have a great day!
-Kimberly
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Be prepared to wait an indeterminant amount of time for this product to ship to you. Our refrigerator took two months to arrive and then the panels took another three. Best Buy provides no support at all once the sale is closed. You are on your own to track the shipments. The glass panels themselves are very nice and seem durable. Easy to clean.
Posted
Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day for the feedback of the delivery team. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
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MarianoT Posted
They arrived almost 2 months later after refrigerator was delivered. A BestBuy representative told me on a phone call that a discount was going to be given for the inconvinience and as today nothing has happened. Currently Lowes when you buy the refrigerator panels are free. I had to purchase 2 other panels since the once bestbuy sold me dont match the other samsung appliances I purchase.
This review is from Samsung - Bespoke 4-Door French Door Refrigerator panel - Bottom Panel - Charcoal Glass
Posted
Dear Valued BestBuy Client,
To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
<img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Be prepared to wait an indeterminant amount of time for this product to ship to you. Our refrigerator took two months to arrive and then the panels took another three. Best Buy provides no support at all once the sale is closed. You are on your own to track the shipments. The glass panels themselves are very nice and seem durable. Easy to clean.
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Bottom Panel - Stainless Steel
Posted
Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
<img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
RobinC Posted
Apparently, after the fifth order of sending me the wrong size panel, you finally sent me one that fits but it’s a different color than I requested. So I’m done you win.
This review is from Samsung - Bespoke 4-Door French Door Refrigerator panel - Bottom Panel - Navy Steel
Posted
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
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GroverF Posted
Install team broke the pins, holding the panel, but shoved them up in there anyways now I have a panel that is loose on the refrigerator
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Bottom Panel - Stainless Steel
Posted
Dear Valued Best Buy Client,
We appreciate you informing us of your experience with the panel installation.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica
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Rose Posted
It's been over 4 months and still don't have this panel. It was originally supposed to have arrived in May and kept getting pushed back. The top 2 panels took 2 months and arrived undamaged and I installed them myself. What I did notice is they are not the same color as my real Samsung stainless steel stove. Furthermore, they are soft. I put a kitchen magnet on the panel and when it moved it scratched the panel. I used auto polish and managed to remove the finer scratches. The deeper ones are hardly perceptible but its still very disappointing. I'm very worried about this panel as I have 3 huskies and they can scratch the bottom panel ruining it. When it arrives I think I'll just leave the protective plastic on it.
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Bottom Panel - Stainless Steel
Posted
Dear Valued Best Buy Client,
We appreciate you informing us of the status of the panel that you ordered.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica
<img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
James Posted
This delivery has been a nightmare. Rescheduled by BestBuy 6 times. Cannot reach anyone in the store due to Best Buy’s horrible customer call center process. Will surely provide others with the benefit of my experience.
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - Charcoal Glass
Posted
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
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MichiganBuyer Posted
I have ordered this item along side with my refrigerator olin last November. It is been 8 month that i get delayed constantly. No one is responding.
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - Stainless Steel
Posted
Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry about the status of the panel you ordered.
Have a great day.
-John
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Crossfingers Posted
We've been waiting 2 months for this refridgerator and when it got here this panel was bent. It's usable but looks tacky and cheap. Now we have to wait another 2 months for the replacemnt. Really bad service.
This review is from Samsung - Bespoke 4-Door French Door Refrigerator panel - Bottom Panel - Matte Black
Posted
Dear Valued Best Buy Client,
Thank you for informing us of the experience receiving your Samsung appliance.
To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
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JSan Posted
Horrible, bought this in early December, 2022. It is now March 31st without receiving it. Ive been pushed back 4 times now saying mid may. DO NOT BUY THIS
This review is from Samsung - Bespoke 4-Door French Door Refrigerator panel - Bottom Panel - Matte Black
Posted
Dear Valued Best Buy Client,
Thank you for informing us of your experience purchasing one of our Samsung refrigerator panels.
To better assist you, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you!
-Angelica
<img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
jayjean Posted
Idk cuz i still have not received yhe panel after i ordered 6 months ago.
Posted
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
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CharlesN Posted
This is a perfectly fine product. It’s a panel in the color you choose. DO NOT ORDER IT FROM BEST BUY. You can get them from many other retailers, including the manufacturer directly, for the same price. I was rescheduled a half dozen times, often the day of or after sitting around waiting, only to be explicitly lied to by Best Buy customer service saying they were on the way or some mysterious warehouse issue came up.
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - Stainless Steel
Posted
Dear Valued BestBuy Client,
To better assist you with this don't hesitate to get in touch with our BestBuyCustomer Service department at (888) 237-8289.available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.about holding into the unit after purchase.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Have a great day.
^Charles
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AzizI Posted
1 star for taking 3 months to getting my order right, Best Buy
This review is from Samsung - Bespoke 4-Door French Door Refrigerator panel - Bottom Panel - Emerald Green Steel
Posted
Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to give feedback about your overall experience with this order.
Have a great day.
-John
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VickieM Posted
Bought fridge in November and 7 months later still NO panels for fridge.
This review is from Samsung - Bespoke 4-Door French Door Refrigerator panel - Bottom Panel - White Glass
Posted
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
<img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
RichardL Posted
Still don’t have bottom panel after 2 months. Why is it taking so long?
This review is from Samsung - Bespoke 4-Door French Door Refrigerator panel - Bottom Panel - White Glass
Posted
Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
<img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Chef Posted
INSTALLER COULDN'T FIT THIS ITEM SO WE SENT IT BACK
This review is from Samsung - Bespoke 4-Door French Door Refrigerator panel - Bottom Panel - Gray Glass
Posted
Hi there.
Thank you for choosing Samsung for your Bespoke refrigerator panel needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
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