Our front-load washing machine is leaking. I realized that the membrane/gasket on the door ripped. Is this covered under the 5 year warranty?
Hi Tere,
No, this is not covered under the 5-year warranty program.
We recommend checking the resources below for steps to take when the washer is leaking.
Samsung washing machine is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
We would like to speak to you directly to gather more details about the warranty coverage and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146628272), to help our team pull up your information.
Have a great day!
^Rodel
Answered by Samsung
What type of protection does the Samsung Care+ for Washer plan offer?
This plan offers standard protection.
This question and answer was generated by AI based on customer and product data.
Is this plan for a refrigerator or a washing machine?
This Samsung Care+ plan is for a washing machine.
This question and answer was generated by AI based on customer and product data.
What is the term length of the Samsung Care+ for Washer plan?
The Samsung Care+ for Washer plan has a term length of 60 months.
This question and answer was generated by AI based on customer and product data.