
Rating 4.5 out of 5 stars with 40 reviews
4.5- Light weight (5)
- Fast (4)
- Battery life (3)
- 2 in 1 (1)
- Best choice (1)
- Touch screen (5)
- Fingerprint magnet (2)
- No dvd burner (2)
- Reliability (2)
- Hinges (1)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Great but get the warranty
Amazing but the touch screen starts to go out. Otherwise, i love it and everyone is jealous! Get the warranty though!!! Taking it in to fix the screen tomorrow!
Posted by TaraH
- Rated 3 out of 5 stars
A bit flimsy, but thin and lightweight
I purchased this on the Black Friday sale sight unseen due to the price and features. Once I opened it, I knew I would be returning. I'm sure it functions well, but it feels like a glorified tablet. A very flimsy, delicate tablet. While it is slim and light weight, it does not feel of high quality. The screen housing is thin, and it seems like the screen could crack easily. The hinges also feel very thin and fragile. I could see this device accidentally getting bumped while in a backpack resulting in the screen cracking. I have both I pad and Galaxy tablets that are more solid and sturdy than this. Since this is touch screen, it would be ruined if the screen cracks. I just don't want to take the chance. Additionally, this has no regular USB type A ports, no HDMI port, just type C ports --so you must get an adapter. This makes it less portable as you always have to carry around an adapter dangling from the laptop. I have to use a document camera and data drive, and don't like the idea of having to keep up with an additional adapter in order to plug everything in. I wish the newer laptops were not getting rid of USB type A ports and HDMI ports, but this seems to be the trend. Like other reviewers have said, the navy blue looks sharp, but it is a finger print magnet. Just handling this for a few minutes to unbox it resulted in the entire laptop looking like it had been handled by a toddler eating a donut. I think this would need to be cleaned daily or it will constantly look dirty. This is a great laptop for people who plan to use it mainly for entertainment and want a screen larger than a typical tablet. Just a note, the speakers are on the bottom of the device. If you are someone who wants a very thin, lightweight, 2-in-1 product, who plans to upgrade your laptop yearly, and aren't worried about durability, then this is probably a good fit for you. I just don't trust it lasting long if it is transported daily-- particularly through an airport or subway.
Posted by BestBuyCustomer100100100
- Rated 4 out of 5 stars
15 great months
I have loved this computer since the day I got it. Super light weight and fast speeds. It's been 15 months, and I guess it must have dropped on a corner too hard. The touch screen constantly freezes now, thinking I'm touching the screen in multiple places at the same time and not allowing me to use the cursor. I use this computer every day for work as a teacher and will sadly have to replace it now.
Posted by AllisonP
- Rated 5 out of 5 stars
Lightweight Laptop with Good Value
I purchased after reviewing the top laptops like Dell XPS 15, Windows Surface Book, LG Gram, HP Spectre and went with this one due to value for specification, included S Pen, light weight feel, color and overall features. I'm very happy with this laptop and perfect for my needs. I don't do gaming so can't speak for that type of performance but if you need for school or work then you should consider this laptop. It's a bit of a fingerprint magnet so keep your microfiber cloth next to you. Be careful with not putting too much weight when closed as it's very thin and I can see the screen easily cracking.
Posted by BlueMachine
- Rated 5 out of 5 stars
Amazing, especially for artists!
Best for artists, a powerful laptop + pen display! The best tech purchase ever! Bought a 15.6 inch 512GB model in September, and I am very impressed. The build is very lightweight yet feels sturdy. I have been looking for a laptop that can be used for office work and for drawing on Clip Studio Paint program. This one is probably the only on the market that does both jobs flawlessly...and I mean flawlessly with no lagging at all. I would even argue that it's better than Ipad drawing since it's also a laptop and the system is very powerful for multi-tasking, while also very light and portable. I can draw while using youtube, spotify, email, and speak on zoom without a single delay. You can purchase a MAX stand from Amazon to support drawing more comfortably in tablet mode. The pen pressure and drawing experience with the S pen on this computer is amazing. No battery required for the pen, so you will never need charging like iPad and Lenovo. Many other digital pen works, too, including Norris digital jumbo. The lines using these pen show no wavering or anything. Very very smooth and impressive experience and comparable to a pen display like Wacom or Gaomon. I bought a Lenovo Flex 5 14, 2-in-2, which is a cheaper competitor for the same functions, and it basically arrived defective and the pen did not calibrate correctly and required extremely small and multiple batteries that drain really quickly. The Lenovo also could not handle anything more than one program open at a time. This Samsung model is definitely the way to go even if it's pricier. The only downside I can see for some people is the not so high quality of the video camera, but this isn't a problem for me. It works well for my work from home meetings, and I rather people not see every pimple on my face during Zoom meetings! Another issue is the laptop speaker isn't the highest quality and isn't loud enough, but the quality and volume are both great if you use headphones. Samsung has won me over with this powerful machine! I highly recommend it!
Posted by Tashamsart