Customer Ratings & Reviews

The Samsung Galaxy Book4 Pro 360 is an absolute powerhouse! From the moment I unboxed it, I was blown away by its sleek Moonstone Gray design and ultra-premium feel. The 16" Dynamic AMOLED 2X touchscreen is nothing short of stunning—crisp, vibrant, and perfect for both work and entertainment. Performance-wise, the Intel Core Ultra 7 processor delivers seamless multitasking, whether I'm editing videos, running demanding applications, or simply browsing. The 16GB of memory ensures everything runs smoothly, and the 1TB SSD provides ample storage with lightning-fast speeds. One of my favorite features is the 2-in-1 versatility—switching between laptop and tablet mode is effortless, and the included S Pen makes note-taking and creative work a joy. Plus, the anti-reflective technology on the display means I can work from anywhere without annoying glare. Battery life is impressive, lasting through long work sessions without needing a charge. And with Samsung Knox security, I feel confident that my data is protected. If you're looking for a premium, high-performance convertible laptop, this is it! Samsung has truly outdone itself with the Galaxy Book4 Pro 360—highly recommended!

This is a fantastic laptop. It easily matches the Snapdragon performance of the new Copilot PCs but has a tb storage. I love the OLED screen, it's as good as you can get, and the laptop is thin and light at about 3 pounds. I love the "tent" mode for playing games or when using an external keyboard. The built in fingerprint reader is great for security and works well for instant unlock. I get over 8 hours battery with this laptop, matching the GB Edge 16" model (I had them both side by side for a bit), but with playing games I get about 2 hours battery. I love the USBC charger too, makes it easy to get additional chargers for cheap without lugging around a power brick. The screen is fantastic, the keyboard is excellent, and the battery life is amazing. Great for coding, productivity, videos, and gaming. For video games: I had success with Destiny2, Hades2, Deep Rock Galactic Survivor. Some of the games I tried failed on the new AMD Strix Point chip on an ASUS Zenbook that I was comparing, while they ran like a champ on this laptop. I wish the RAM and SSD were upgradable-- but it's probably plenty for real world use. I have a 2tb external SSD for when I need storage. I purchased this as an open box model for $1100, and at that price it's a steal, this laptop beats laptops in the $1800 range.

I purchased this Samsung Galaxy Book4 Pro 360 for work and frequent travel, and I’m very happy with it. The design is sleek and premium, with precise machining and excellent finishes. The laptop is slim, lightweight, and durable, thanks to its aluminum housing, which gives it a high-end appearance. The 2-in-1 functionality is seamless—flipping it into tablet mode is effortless, and the included pen is highly responsive, making it great for note-taking or creative tasks. The AMOLED display is stunningly bright and sharp, making it a joy to use for work and entertainment. Battery life is solid, and the compact charger is perfect for travel. The fingerprint login is incredibly fast and reliable, and the laptop itself boots up quickly. The webcam is good for video calls, like Zoom meetings, though it sometimes enhances your appearance a bit too much. Overall, this laptop is an excellent choice for anyone looking for a premium, versatile device that performs well in both work and travel settings.

I purchased this laptop to replace one I had been using for the past 16 years. I loved my old laptop and was hesitant to replace it, but I had to. So I went online to look at which laptops were considered the best. I looked at a bunch of reviews from reputable sites. I then went to Best Buy and saw all of their laptops. When it came down to processing speed, brand, memory, storage space, touch screen, keyboard feel, numeric keypad on the keyboard, ports, battery life, and laptop design/color, the hands-down choice was the Samsung-Galaxy Book4 Pro. Once I purchased this laptop, I walked it right over to the Geek Squad so they could set it up. I purchased this laptop because I do a significant amount of essay writing, editing, and proofreading. I also wanted to use it to browse online, view YouTube videos and occasionally watch YouTube TV. This laptop has not disappointed me at all. I love it! If you are in the market for a laptop, I highly recommend the Samsung Galaxy Book4 Pro. You will not be disappointed. I haven't had the chance to use the illustrating feature yet, but I will. I'm not in a rush as that is not the primary reason why I purchased it. There were other laptops that had a faster processor, but if you just want a laptop to do word processing, create PowerPoint presentations, browse the Internet, and stream videos, this laptop can handle it. I love this laptop so much, that I take it to work everyday so I can conduct personal business on it, when I have breaks.

My favorite laptop I’ve had ! Works great for work and is super fast. What I also love so much is that it can stay charged for a very long time ! I love using Adobe on this laptop since it’s touchscreen and has a pen it makes everything 10x faster, easier &’ better. Definitely recommend !

So far it works great I like the lightness of it. The screen is just the right size and it’s super thin. It works great as a tablet. I’ll have a lotta speed out of it. Just it works great, but I haven’t trouble loading my my pen but other than that and it’s going well, great great laptop

I picked up the Galaxy Book4 Pro 360 16" with a Verizon coupon, and at the discounted price, it’s an amazing deal. The screen is wonderful. The AMOLED display is super sharp, and colors really pop. The touchscreen works great as well! The 2-in-1 feature is really handy, especially when I dock the computer. The pen has been more useful than I expected for quick notes and doodles. The computer feels fast, runs multiple things at once without slowing down, and the build quality feels really solid. (Note - I primarily use the laptop for office work) Overall, I’m very happy with it — especially for the price I paid. Definitely recommend it.

I’ve had the Samsung Galaxy Book4 Pro 360 for about a year now, and it’s by far the best laptop I’ve ever owned. It’s fast, reliable, and the display is absolutely beautiful. I use it every day, and I’m still discovering new features and helpful tools. It even comes with a bunch of great free apps that make it super convenient right out of the box. The split screen function is convenient. Whether I’m working, watching videos, or using it as a tablet with the Stylus pen, it handles everything smoothly. I honestly couldn’t be happier with it! It's worth every single penny! Highly recommend!

I'm a fan, with the open box purchase it was much cheaper. The fact that it was last year's model I cannot tell. The display is great, it runs everything I need for my buisness and myself. I will likely stay with the Galaxy line of laptops if they continue to make them, 360 degree tablet makes it better even though its rarely used.

I’ve been using the Samsung Galaxy Book4 Pro 360 for a few weeks now, and it has completely exceeded my expectations. The 16" AMOLED touch display is simply stunning — colors are vibrant, blacks are truly deep, and working on creative projects feels immersive. The 2-in-1 design is very convenient: I can switch between laptop mode for productivity and tablet mode for sketching or watching movies. Performance is smooth thanks to the Intel Core Ultra 7 and 16GB RAM. Multitasking, video editing, and running multiple tabs in Chrome all happen without a hitch. The 1TB SSD is a lifesaver — finally, no need for external drives to store large files. Build quality is premium and surprisingly light for a 16" device. The battery life easily lasts through a full workday, and fast charging is another big plus. I also love how seamless it syncs with my Galaxy phone — transferring files and continuing tasks is effortless. If you’re looking for a laptop that combines high performance, a gorgeous display, and versatility in a portable design, this one is hard to beat. Definitely worth the investment.

This is my top computer right now. Everything is excellent, weight, color, pad and the top is the UHD almost 3k HD screen!!! OMG this is a really good option for creators of content and peopole who needs to work or study with this device.

I had to buy a new laptop because my old one stopped working. This laptop is so nice, I am 100% satisfied with my purchase as it has a touch screen, an amazing spec, and the design is cool.

The Samsung Galaxy Book4 Pro 360 is a stellar choice for anyone needing a powerful, flexible, and stylish laptop. Its top-tier performance, exceptional display quality, and versatile functionality make it a standout option in the 2-in-1 category. Whether for work, study, or entertainment, this laptop impresses on all fronts, making it worth considering for anyone in the market for a new device. Highly recommended!

I absolutely love my laptop!! I had been searching for one that was lighter than my old one and this one is absolutely perfect. I love how thin it is and the touch screen. I do wish there were more places that were magnetized for the pen, but other than that I absolutely love it! This is my second one.

Great laptop and very clear screen. Its my first laptop so im still getting to know the machine for everything it has to offer. I would suggest it to anyone especially with the 1000.00$ offer offer that best buy has right now. Thanks adam

I cant express how lucky I am to purchase this item I am a student at Dallas college and learning to do digital art I thought this was the best computer for me to have and to learn with this is a true blessing and I hope this laptop will last me till the rest of my life.

I am very happy with the Galaxy Book 4 Pro 360 laptop from Samsung. I have been a Samsung customer for years and got the good quality I have always expected. What I did New was I did my research online, check to see what was available at my local Best Buy store, purchased it online and then went and picked it up at the store. I had never done that before and it was really nice and hassle free. I love my laptop!

Really great laptop. I love all the features like the touchscreen, full number keyboard and that it comes with the S pen.

Excellent equipment, fast and reliable. Screen is awesome, battery life is not longer than MacBook but enough. One positive aspect is that fun is quite silent even in max performance

I bought a Samsung Galaxy Pro with a stylist for my granddaughter s graduation Present. She loves it so much and my experience at Best Buy was exceptional. They guided me thru the process and told me this was a great choice indeed yes it was pricey but I called her other Grandmother and we split the cost. I also have such an old computer that’s so slow and cannot afford one yet. When I can afford it I will go back to Best Buy in Snvl to purchase one Thank u for checking with us. Best Buy is the place to purchase a computer as well as other electronics.