Customer Ratings & Reviews

Good battery life Small and discreet Handy dandy charging case Sound quality needs major improvement

I like the sound of these wireless airbuds but it only works when they actually stay in my ears,, they don't feel as snug as the previous versions and I find myself constantly adjusting them throughout the day,,, the redesign doesn't seem to make the fit better,, they fall out even when I'm eating and my jaw moves up and down,, if your a first time user it will be difficult to figure out if your even putting them in your ear the right way. Hopefully a future version fixes these issues. The fit bothers me so much that I have yet to focus on the other features like noise cancelation or ambient sounds,, which is OK but not as good as other brands.

These are overall good. But they are overpriced. I like how quickly they connect to my Samsung phone. They are balanced in sound. They are for me not the most comfortable. Also watching videos can be annoying since they are visibly out of sync. I kind of wish I would have purchased the Jabra elite 65t's on black Friday. Those for me have a little bit more bass and way better mic. The mic on the galaxy are useless in any environment that is not silent. I do like the color and style though.

Sometimes they hurt the inside of my ears other times they are okay. The Samsung ear buds are very loud and clear , I love them there great

Nice fit great sound talk sound muffled to others needs a carrying case would have gave more stars but dew to talk sound

Sometimes people hear me well sometimes not but for music doing excercises they're great!

These Samsung Earbuds work good but the battery doesn’t last long them. Also my ears are small and have the smallest earbuds in but they fall out.

Pros- They fit well in the ear canal. They are very light weight. They come with attachments to ensure a secure fit. They pair instantly out of the box. Good build quality. Wireless charging is a plus. Cons- The sound is full but it seems underpowered. The bass is lacking and the buds don't get very loud. For the premium price, I was hoping for a premium sound, but its average at best.

First off, this product was used with a Galaxy S9+ that allowed access to the Galaxy Wearable app. The EQ options in the app provide a few different experiences to the buds, but I generally found myself using the Dynamic or Bass Boost options. The sound quality before the EQ was already surprisingly decent, and the EQ provided a sound quality that was more inline with the type of sound curve I enjoy. While the sound quality is truly commendable at the price point, it is worth noting that the bass is not heavy and the sibilance is relatively audible in busy sections of songs with high frequencies (cymbals and vocals). The case was very portable, and both buds work independently. This is beneficial for those who want to change which one bud they want to wear and do not want to be tied down to the "master bud" that other wireless earbuds require. Unfortunately, the possible fatal flaw for those looking to purchase the product is the microphone. The microphone performance is definitely poor, and it performs even worse in situations with medium ambient noise. This could be anything like a bus, busy street, or even in a car with the air conditioning on. The voice quality makes the user's voice sound muffled and somewhat indistinguishable at times. I am currently searching for an all around pair of truly wireless earbuds, and the microphone performance was enough to get me to return the product. As someone who relies a lot on talking over the phone with my significant other, the call quality became an issue that could not be overlooked. I ended up returning the earbuds in a little less than a week because of the problem. If you can overlook the call quality issue and have a Galaxy phone then these might be the earbuds for you. Even if you do not have a Galaxy these might still work for you, there is just less compatibility as a result.

These earbuds fit great, but they’re not very loud and lacking bass sound. If Samsung or AKG could improve on making these louder and the bass better these would be the perfect earbuds. Design and quality are good and I haven’t had any issues with the case or charging. Earbuds comes with different size earbuds which is a plus and haven’t had any issues with them falling out while I’m working out.

They claim to be noise cancelling, but that is a complete fallacy. I was hoping for that to be effective in a cubicle office environment, but it doesn't block anything unless the music is turned up loud enough. The buds sound good for a non-audiophile. The controls are responsive, if you can remember them. (How many taps, which side?) They are fairly comfortable, and fit well once you figure out how to insert them. There's very little info from Samsung on how to do it, so you're left to experiment. I've figured it out for myself but wouldn't be able to explain it. Maybe that's why Samsung doesn't. I'm hoping they remain as comfortable under the earcups of a snowboard helmet. These would be a nice fit for that activity if so. The bud holder / charger seems to work well. I didn't know it going in, but the holder retains a charge and can charge the buds without being plugged in, as long as the holder has enough charge remaining. That's pretty cool. I have yet to test the limits of the 6hr charge the buds claim to work for, but after a couple hours they claim to have 60% charge remaining, so mathematically it looks to be pretty close.

I have been using Samsung for many years. This is my first time trying the Galaxy Buds which were purchased in June. I initially had trouble with people hearing me...either I sounded "too high", or it just sounded as if we had a bad connection. I was going to return them but decided to continue to give them a try. I spoke with a Best Buy rep in-store for assistance. We adjusted some settings. I restarted my phone and so far it's been a little better. However, at times, some people still say they have trouble hearing me. My only other issue was keeping the Buds in my ear. Once I changed the Wingtip and Earbud tip to a smaller size, it has a better fit. But it still falls out of my ear sometimes until I turn the bud and push it down into my ear (smh). Lastly, I was told that if the battery is low or if you step too far away from your phone while using the Buds, the connection could get sketchy and your sound isn't good. So, keep your Buds charged and stay close to your phone while using your ear piece!

Battery life is pretty decent and music sound quality is superb. My main complaint is sound quality during calls. I bought this purposefully to make phone calls. Everyone I talk to hates when I have the buds in. The sound is muffled and the can barely hear me speak. These are becoming paperweights because I can barely use. I've done many updates on the unit as well as my phone but still the same outcome. I really want these to work especially with the ambient sound technology and ease of use. Samsung must improve on the call sound quality.

So these headphones... was waiting for weeks for them to come back in stock just to try them and let me tell you all something.... So design wise these are great. They fit in my ear just fine and changing the rubber parts that help secure it made the fit that much better. They block out noise pretty well even when not listening to music. Also the fact that you cant really see them when you have them on is great! They don't protrude like the Bose soundsport free or Jabra 65T. The controls are pretty simple to use as well with the touch pads on either headphone. 10/10 Let start this section by saying i tested these out on both an iPhone XR and my Samsung galaxy S4 tablet. Sound quality really isn't what I expected. So I tried it with multiple sources. Videos on YouTube, Movies, Music, and a phone call. Now depending on which device you use, the sound quality seems to change. With my iPhone certain songs sounded great with lots of bass and clear vocals but with other it sounded like you were listening to an old timey over the airwaves radio. With my Galaxy the sound seemed to diminish a bit but was more consistent throughout all platforms for sound. Plus with the galaxy I had the added option of sound control with the app(more in next section). Honestly I feel like I did get better sound quality over my iPhone, BUT and this is a huge BUT, the issue with the iPhone and these headphones is that there is MAJOR latency problems. So when you watch a movie or video everything will look like an old martial arts film where the voice sound doesn't sync up with the lips moving on screen. Its not that bad but its very noticeable. If you have a google Pixel 3 then its even worse. With the Galaxy it was just fine. So 7/10 Now, if you have a galaxy phone or tablet you get access to the "Wear" app that lets you control and sync the ear buds to your liking. Plus the headphones will auto sync when you open them to your device which is great, which did work on the iPhone too. The app however is kind of basic and the controls for sound really didn't change much that i could notice. Plus you get the option to change what the touch pad sides of the earbuds do but.. A. You can only get them to control volume if they are both set to volume B. You lose functionality to stop/start, next or previous when you do this, C. Its a bit inconvenient to have to open the app to change these settings or have to choose between volume control or skip track management. iPhone users, you don't even have access to this app so you're stuck with the way the headphones come. No access to settings changes, adjusting levels, or anything else. Samsung makes it so you kind of HAVE TO use their products together or else. 6/10 In all I was kind of disappointed with these. I had been hearing good things from different reviewers but it really does depend on which device you use. With my samsung tablet they worked great and with my iPhone they were okay but were very hindered. My suggestion is, if you have an S10 phone or other samsung products then go for it. They are great and currently one of the cheapest High End models out there for ear buds. If you have an iPhone or any other phone then your best best is to go with an ear but that is universal like the soundsport free or the jabra ones.

They fit well, paired with my note 10+ and my iPhone XR easily. The sound is crisp and clear. Took a bit to charge the case the first time. The buds themselves were 100% charged which was nice. What I don't like, the touch pad doesn't take much to touch. Which in turn will pause whatever you're listening to. Could be louder. The EQ settings are worthless. If you go with extra bass you lose all the highs. If you go toward treble, you lose your lows. I'm thinking about returning them. Should of listened to all the reviews on YouTube and went with Jabra.

I've had this for a year. Sounds and features for me are good wish there was a way I could turn the volume up or down. The issue i have with this is that every time I used it for a phone call I get complaints about sounding too far or sounding terrible so at this point I disconnect when I make phone calls. Also the terrible static and delay I get sometimes when I'm listening to podcast is really irritating so I had to use my 1 year warranty I've had to use my manufacture warranty and was the most ridiculous situation I had to deal with samsung (as always) they claimed my receipt had to be a certain receipt that had SN on it was a LONG situation spoke with probably 10 different people between best buy and samsungm after speaking with a supervisor they apologized and went ahead and "fixed" it aka swapped with a different old earbud and sent it to me. Is the issue resolved? A little bit but the mic for calls is still apparently terrible for people on the other end. Would I buy another samsung product even with the issues with customer service warranty? Probably because every tech product i have is samsung... is it worth the price for me? No. I would probably wait samsung earbuds to be on sale in order to invest on them because I do wanna retire these ones but when I think about c samsung ustomer service I immediately change my mind... Best buy customer service was very supportive along the way I had to deal with samsung. Next time I'm paying extra for the geek squads

I really wanted to like these earbuds, but I am a runner and these do not preform well at all for running. Connectivity to my Galaxy watch was aweful. Any part of my body inbetween the watch and the earbuds digitaly distors and breaks the connection. Also the gel buds that go inside the ear are not recommended on any pair of earbuds when it comes to running or similar activities. Bouncing around, I can hear my self hitting the ground everytime. It's semi managable if you turn the voulume up a couple notches, but I shouldn't have to. These are, however great for everyday use. I fond them to be very comfortable in the ear, so much that I barely noticed they were even there. The sound was actually quite good and pairing to my samsung Galaxy s10e was super easy with the Wear app. So if you don't plan on using these for activities like running, then these are more than adequate for regular use and are enjoyable. But the connection isn't very far. I'll be watching these though as I would like to see Samsung make these better.

Has the worst mic People on otherside has difficulties hearing me Tried a bunch of options but none of them work 3 stars because Good sound Great to connect on Samsung note 9 Ease of use And compact

I really liked these. The noise cancellation and battery life is it's strong asset. The carrying case is compact & light and you don't even realize it's in your pocket. The downside of this, was that they were uncomfortable. After a while my ears started hurting a lot. I tried all the different fittings and some helped ease the pain but not substantially. I contacted samsung and there was nothing they could do as far as custom fittings. Also, the sensors are very sensitive and you can easily skip a song or hang up on someone. (This review is for both the buds & the buds +).

These are very good. The sound quality and a great, but sometimes there’s a distracting echo. The battery power is good and they fit great. I’d still recommend.