Customer Ratings & Reviews

This bluetooth dies not keep charge. After about 40mins or so the battery dies. Also complaints that my volume is low.

They are cheap. $100 cheaper than most truly wireless earphones. The touch sensors are too sensitive. Sound quality is amazing. Good bass. Connectivity is okayish. It takes 3-5 seconds to connect after you set it up. Wish they kept the matte finish. Glossy gets dirty really fast and feels cheap like plastic. Fit is alright. Not good for working out, they will fallout. Mic quality is not good either. I get too much echo on the other line.

Theyre garbage theyre aren't even loud i cant even hear the music right even if i turn it all the way up it dounds like crap

They look great. Pairing was a snap. But the volume is so low I can hardly hear. I expected more.....well- more

I thought these were supposed to be excellent earbuds but honestly my experience with them arent good at all while they do remaine in your ear sometimes you have the feeling if them falling out and when you push them in they shut off. I have had conversations on the phone and the other party could barely hear me or they just cut off and yes they were charged. At this point i dont know what would be the best ones to get.

One of them don’t work no more you can’t use it no sound , seems with the sweat stopped working , no use. I thought because it was a brand name I wasn’t going to need an extra warranty like any other Samsung product , that. Have plenty, didn’t buy one. Lost receipt, oh well took as a lost .

They stopped working suddenly and I went to back to best buy and they could not do anything and I lost my money

Not what I was hoping for. They remind me of the first gen AirPods with the shiny gloss feel. Tried to use these for regular gym sessions. Mainly on weightlifting and some occasional cardio on the stair master. Not really ideal for me. Periodically the earbuds would become lose and slip when lifting, and would kill my groove. Same with cardio. The sensors would deactivate the music (Spotify) but continue to give me notifications from other apps?? Honestly just use them for studying now and non moving activities, even then they’ll slide out slowly but surely. I tried changing the tips small, and large… but didn’t help. The small ones got lodged in my ear and I could barely pull them out, large ones didn’t seal anything. The sound and audio cancellation are good for the price range. When they do seal well the sound is great and really nice. The touch sensors will decide if they want to work or not when you press them… the battery is really nice though. Can go maybe 9 hours of nonstop playback and not have to recharge then often. App is a bit glitchy but im ok with it due to using an iPhone.

Honestly disappointed with these buds. Under 30 days of use and they are incredibly unreliable. Was unable to return because Best Buy only allows 14 day returns on these. Samsung manufacture has 1 year warranty, but when "repaired" issues come back intermittently. Issues I've faced within 1 month of owning: -Doesn't always charge, I often end up with 1 earbud fully charged and 1 earbud at 30% after taking out of case. -When ANC Active, Constant Ringing/Whining in left earbud and when ANC Off, no sound whatsoever. -Physical design imo is worse than the Buds1, this is more subjective but these fall out of my ears way easier than the Buds 1 and I'm constantly fiddling with them to keep them in even when resting on an airplane not doing anything physical. Fiddling with them causes the touch controls to interrupt my media and controls. -Mic often doesn't work during calls, might be a connectivity thing. When they work they sound solid though which is why 2 stars.

I'm a big fan of Samsung, so I always boast how good they are at what they do, so thought i'd treat myself to some quality earbuds, but now here I am 11 days later with a new prospective. Yesterday was the last straw. The left earbud all together lost it's charge in the middle of cutting grass, and even now having made sure it's had ample time to charge has still not showed up in the Galaxy Wearables app. Now, that was just 'my' experience. My actual review starts now. The quality itself isn't terrible by any means. They're great at blocking outside noise and the adaptive hearing is wicked awesome, but the bass is severely lacking, and the max volume is laughable, meaning it's crap. Snug fit so they wont fall out & the extra battery from the case was a nice touch. With all that said,i'm returning them as soon as BB opens up again.

I love the fit and the noise-cancelling when I listen to music. The only downside is when I make calls I'm told I sound muffled. So I'm unable to enjoy the convenience of putting my phone down to talk because I have to end up holding the phone instead of using the earbuds!

They sound great, but they don't stay in your ear. Tried many of the ear fittings, but it is the design if these buds bulkiness and shape that make them fall out. During on conversation of 45 minutes one of them fell out 3 times. In addition there is nothing to feel when accidentally hanging up on someone or stopping the song. Many design flaws in these buds and I tried working with these for 2 weeks hoping I could find a way. Do yourself a favor and get the Galaxy Buds FE, The sound quality is almost the same if not identical and they stay in your ear and have a flat surface on them so you know what to press for functionality.

They fit my ears well and I liked the sound quality and everything. Unfortunately the battery completely stopped working 2 weeks after my 1 year warranty ended... ive had 20 dollar ones last longer so thats a disappointment

Good sound quality. Good battery life. Somewhat slow to connect. Unusable tap functions (can't change volume, pause, forward, etc without using handset). Noise cancellation seems to be good. I feel like I'm being told I'm breaking up or I sound like I'm in a tunnel way too often. Should be way better for the money.

They are really comfortable - wore them for 8+ hours and they felt fine. The battery life is good too. But I'm returning them because they just will not stay in my ears. Apparently on reddit it seems a ton of people also say they don't stay in their ears either so I guess it's a thing with this model of buds. Also, I don't believe the noise canceling is any good, probably because they don't actually fit and stay in my ears.

Cons: These earphones fall out easily. They don't fit snug in the ears and they feel so smooth to the touch is hard to drop them. Im past the return date, but if i could return them, I would. Im going to have to be so careful with them. Pros: its nice that the case is chargeable, they hold a long charge and the noise canceling feature is excellent, easy to connect

I got these as a replacement to the original samsung buds, the left ear went out on those. Didnt get a full year out of these and the same thing happend. Connectivity is easy, sound is good, used them riding. But definitely dont recommend due to one of the buds going out.

I ended up returning these wireless headphones. The two main issues i had with them was 1. It was too quiet. At max volume, i inly heard my music or TV show at a "normal" volume. This could be because of the 2nd issue. 2. It did not fit my ear. No matter the size of the rubber piece I chose, it was not fitting correctly in my ear. Lastly, is the price. It was on sale when I bought it. In total, i recall it costing me 160 dollars. For what i got, it was not worth it. I got a pair of JBL headphones for only $50 dollars, and they have been superb. If you want to save your money, i recommend that brand instead.

While they feel nice and have a great battery life they are worse for phone calls than a $20 pair of wireless earbuds from a Gass station. Honestly regret this purchase. I am on-call 24/7 for emergency response and have to answer emergency calls while in a number of situations and if there is the slightest background noise my customers can't hear me at all. Very frustrating and going to a cheapo until I can afford some new Raycons as i never had this trouble with them. I thought the bigger price tag was an upgrade how wrong i was

I bought these ear buds back in April 2020...and I absolutely love the sound, at how easily the sync to my phone, the comfort, the battery life, etc SO what isn't there to love about these? Well after a month of using them, the left ear bud volume was almost non existent! It is actually dead until you take out the right ear bud, and can faintly hear the bud working! I did a google search to see if I could find a solution, and when I did I see that MANY people have the same issue! There seems to be a quality control issues going on with these buds! Pity, because like I said, I loved just about everything about these! BTW, I still haven't found a fix to the problem yet!