
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Customers regard the Galaxy S20 5G's camera quality and battery life as exceptional features, frequently praising its performance. However, some users expressed disappointment over the lack of expandable memory and the absence of a headphone jack. The fingerprint reader also received mixed reviews, with some finding it challenging to use. Other features like screen size and 5G capabilities were generally well-received.
Very pleased with this device. Impressive design, speed, and the camera is awesome. The single take option is spot on. Recordings are truly amazing. I decided to purchase through Best Buy due to being cheaper and a better overall deal than going through Verizon. I personally didn't want the big S20 Plus or bigger S20 Ultra. The S20 is perfect.
This review is from Samsung - Galaxy S20 5G UW 128GB - Cosmic Gray (Verizon)
Posted by Shane
I'm coming from an S8. I didn't have any issues with the phone after three years, but dropped it and it wasn't worth replacing the screen vs finally upgrading. While slightly taller, this phone is very similar in size and use to that phone. The processor is blazing fast and it can handle anything I throw at it. Smart Switch by Samsung made transferring everything over to this phone incredibly easy. Samsung's UI is incredibly flexible and allows a lot of customization. The screen on this thing is beautiful and I like that they toned down the useless curved side screens. The centered hole punch on the front is great and much better than the S10. I also am in love with the 120hz refresh rate. I have always dropped my resolution down to 1080 anyway and with Samsung's incredible Amoled displays, you won't notice the difference in resolution. However, you will absolutely notice the 120hz refresh rate. After using it, you will never want a phone without it. The camera has been great. Honestly, most flagship phones have gotten so good that only the tech obsessed will notice the minor benefits and differences. This thing just works without doing anything to the settings. It takes great pictures in virtually every scenario, including night time. Regarding all the complaints, let's address those. First, I hate Verizon Wireless and all the bloatware and quirky things they CONSTANTLY do. However, their service in my area is superior so I like many use them. While it is disappointing that EVERY other carrier was able to get 12GB RAM and a microsd, Verizon claims it was to incorporate their supposedly better 5G. Well, in general, that's a stupid reason, and based on Verizon's track record, one that I don't believe at all. It is more likely that it is a cost saving measure. However, these phones are selling for $500 to $700 lately and that makes the 8GB of RAM much more tolerable. You have all the tech you need from the bigger sibling at a fraction of the price in a more pocketable form factor, which is important to me (I prefer smaller phones). You get a top of the line flagship screen, camera, and processor. And unlike phones in the "mid tier" price range, this thing comes with 8GB instead of 4GB. I honestly wish the 5G wasn't a factor because it barely exists anywhere and won't be something I pay extra to take advantage of. But for the regular user, you won't notice the lack of RAM. The memory expansion is a little disappointing, but the 128GB of storage that it comes with in base model is plenty for most. In general, this is a fantastic phone that is selling for a great price. Yes, Verizon sucks, but the phone is still great and only the hyper sensitive techies will care at all about the concessions. You most likely won't notice any of the trade-offs in day to day use.
This review is from Samsung - Galaxy S20 5G UW 128GB - Cosmic Gray (Verizon)
Posted by hokie
This is an okay phone. WARNING: the Verizon UW phone is a lower grade version than the standard S20. I didn't realize this when I bought this as it isn't clear in the item description that the verizon UW model compromises otherwise standard features. The UW version has a higher frequency antenna that will most likely only be useful if you live in somewhere like NYC since it only works within a couple hundred meters/line of sight of a tower. That is a technology limitation that is unlikely to be solved due to the physical properties of radio waves used for very high frequency 5G. The price you pay for the marginal use of the higher frequency 5G is a reduction to 8Gb ram instead of 12Gb for the base model and no SD card slot. I resisted upgrading for a while before buying this phone because I feel that smart phones are overpriced, designed for a short life span and only minimal improvements, and some removed features, have been made in the past decade. The only exception is that the cameras in newer phones have improved noticeably. Battery: Seems good, I have at least 50% left at the end of the day after moderate use. (for now... I wish I could easily replace it in a couple years when it wears out like I did with my old phone) Camera: Works pretty good. Like I said this is the main place where phones have improved in the past decade. The zoom feature works well if there is enough light for it. 30x zoom will always be a little blurry but it is still pretty impressive for a phone. The camera also has a "pro" mode where you can manually set the exposure (1/12000 to 30s), ISO (50 to 3200), White balance, manual focus and some other settings. At night the camera works very well making out more detail than I could see with my eyes. Performance: Good for now, will see what happens in a year or two when it gets "updates" and suddenly starts slowing down.
This review is from Samsung - Galaxy S20 5G UW 128GB - Cosmic Gray (Verizon)
Posted by IMissFlipPhones