Customer Ratings & Reviews

My wife liked my Samsung S20 FE in blue & noticed that they had it in red, so I purchased her that red one for Christmas. She loved the 5G upgrade & the fantastic camera. Also it was easy to transition from her old Samsung & that made the switch rather stress less .

Nice phone with lots of flagship features but my particular one is experiencing intermittent problems with the touchscreen. Sometimes it will not respond to my touch all through the center of the screen. I have read issues with this in some of these and haven't seen any recommendations for repairs yet. My wife has the pink one and hers is running fine with no issues. Makes me think this is a hardware problem. Guess we'll see if Samsung fixes this problem! Other than this it's been a really solid phone. Battery life is very good and the screen is bright and clear. Really love the 120hz refresh rate!

During the Black Friday promotional period I went in to replace my Samsung 8+ as I wanted to upgrade to a newer 5G phone. I found out that for the Samsung Note I had my eye on, that I could purchase 2 S20 FE 5G for the price of note. So I bought the 2 S20's & now my wife has a beautiful red upgraded phone! They both work terrific & possess a great camera. Thanks to the sales associate who steered me in the right direction.

I finally upgraded my 8+ and am extremely happy with my purchase of s20fe. It has alot of the upgrades I needed that my s8 needed. Plus I never noticed how much faster moving a new phone could be. It is very reactive and when I touch the screen it is not on the wrong character.

Love this phone. Love the fact that this phone still includes SD memory expansion. The camera is GREAT! Only downside is the fact that Samsung eliminated the audio jack.

This is an excellent phone with real good battery life. I’m very happy & satisfied with this phone.

My Verizon Galaxy S20 FE 5G UW 128GB in Cloud Mint color is great. This cell phone does everything you want a cell to do without issue and with the latest technology since its a current Samsung model. It's battery lasts all day even under heavy use and has quick charging capability with wireless and wired. You can use it as a hotspot when needed which I like. The S20 FE's cameras are excellent and take excellent photos - much better than my prior cell. I like that the S20 FE cell is the newest technology and can use the 5 g network when it's available for faster uploads and downloads. I also like the mint color backing. Although the back it plastic, it is heavy plastic and does not look cheap. Although this phone cheapened the S20 + price by cutting out some of its specs, I don't miss the items that Samsung cut out and feel you get better value for a great phone. I actually like the S20 FE better than the S20 + because I worry that I will break the curves even though they look so nice. S20 FE has a flat screen rather than the curved edges. I find that it's larger size is mostly a plus for me (it's slightly smaller than the S20 + but larger than the S20 - mostly taller). Since this phone is about the size as the S20+ so make sure this larger size works for you. I find my cell sometimes falls out of some of my smaller pockets when I sit down so I often take out my phone when I sit. The price of the S20 FE was on sale when I purchased it at Best Buy so I am happy with the 24 month cost I pay Verizon. All in all, I'm happy with my purchase. My husband is also happy with his S20 FE. His S20 FE cell is Cloud Navy and we purchased our phones together the same day.

Now, here's a warning for you: BB gave me a separate Verizon SIM card with this phone. Like a dummy, I assumed they knew what they were doing. So I removed the pre-installed SIM card, plugged in the one they gave me, and started setting up my account. WRONG! Verizon quickly sent me a message that they'd noticed I had taken out the 5G card, and I should not do that, as I would lose 5G capability with the other SIM. By that time it was too late. The BB Verizon SIM was registered with my phone number. It took a half-hour online with Verizon's tech support guy (who was great) to cancel the BB SIM and transfer my number to the 5G SIM. Don't make that mistake. About the actual phone: it's terrific. Transferring apps and settings from my old phone was a breeze. The battery life is so much longer. Everything is much faster, the screen is crystal clear, and it's a good size. Haven't tried the camera(s) yet. They seem to have lots of capability. It would be nicer if they could be flush with the back instead of bumped out, but even iPhones are doing that these days. Don't bother with the more expensive S20 models -- get this one.

I literally researched all the reviews and tech sites for most every phone available in 2020 and held on to my pristine condition, Samsung S7 for what seems like forever! Really didn't want to switch to an iPhone as I'm not really in that ecosystem and rarely use my iPad! Finally decided since I couldn't get an Otterbox Defender Pro case for any phone that I really wanted and have had on every phone for as long as I can remember, that I would settle for the best phone with the best deal I could find and deal with it! Well, it turns out that this thing is amazing! Many reviews mentioned glitchy screen issues and ghost touches, etc. but I have not had any problems like that or any issues at all except finding a suitable case that's protective! I admit I wanted a Note bad having had them in the past, love the things the Spen can do but I don't miss it with all the things this phone is capable of. I waited to the very last minute, finally hit the purchase button right before the Black Friday deals ended, about an hour left until it was done and back to full price and so glad I did! $349+ tax and activation fee, same data plan/no increase - it's fast and furious, the screen is beautiful, can cast it to my computer, has a storage card if I run out of room, great refresh rate, impressive cameras, and I could go on! I bought a Samsung clear case that had terrible reviews - mostly due to the clip/kickstand coming off too easy but haven't experienced that problem either. It's slick so I'm hoping I don't drop it or break it somehow before someone decides to make a rugged case for this phone. Given the back is plastic, although it certainly does not look like it, that's one less thing I have to worry about breaking. The phone I bought as a Christmas gift for my son last year (Samsung S10) had a cracked screen before he even got out of the Best Buy parking lot and that made me leery of even doing business with Best Buy since they removed the installed screen protector, little lone buying another Samsung phone! The young lady who helped me get mine activated and transferred my info was so sweet and helpful, almost made me forget about the bad experience last year! Happy with this device and not smartphone poor ;)

Pretty nice phone. Big screen, nice camera, and fast. It's also nice that the battery lasts me all day, even when I was stuck in the hospital and had it on all the time to get through the boredom. It's kind of a pain to shut it off/restart it because you have to hold both buttons and it keeps wanting to take a screenshot, but that's a minor issue inconvenienc.

I had Note8 before - a loverly phone, but it had a few features that I wanted to change: 1. I wanted flat screen 2. I wanted plastic back I've got it all in S20 FE. I didn't use the pen much and didn't gain much from QHD resolution. What's better in S20 FE: 1. 120Hz screen 2. Newer processor 3. Speedier memory Regarding other features and changes: 6Gb RAM - same as Note8 and less than in the more expensive flagships, but enough - should be no issues with that microSD - present, great to have for photos and videos 3.5mm jack - gone, wireless headphones and earbuds are more convenient anyway IP68 rating - present, great I'd highly recommend this phone to anyone

I just couldn't justify buying one of the more expensive Galaxy S20 phones, and I am glad I didn't. (Plus, how much bigger can phones get. The FE is as big a phone as I want - it goes in my pocket, not a man bag.) Also, at the cyber week promotional price, I figured I could buy a new phone in a year, if I wanted the then latest and greatest. The S20FE has been great after about 2 weeks. Photos are excellent, and I'm especially impressed by the selfie mode features and photos. The battery lasts all day, which is great, but we'll see if that hold true six months or a year from now. (I consider myself a moderate user. I'm definitely on my phone, using camera, watching videos, checking social media but not gaming or anything.) So far the 5G is meh. We don't have the ultra wideband in my area, so I'm not paying for the upgraded plan. The phone usually shows a strong 5G signal in the area, but download speed and streaming seem basically the same as when there is just a good 4G LTE signal. That doesn't have much to do with the phone, unless you're deciding whether to upgrade just for the 5G, which I wasn't. Great buy, and way more bang for the buck than the more expensive S20 phones.

Upgraded from Samsung s8. Battery life is awesome. Even with decent wifi usage i can get over 24 hours before needing to charge. My old phone I'd have to charge at least twice a day. Size is good. Pictures are nice. Lots of storage. Better yet it was discounted. Purchased online and picked up in store. Very efficient.

I like the phone. It's fast and have a good camera. Has plenty of storage and the battery lasts a long time (over 24 hours on a single charge. I put the title like this to see if Best buy would put the review.

We're still getting to know each other, but so far I have no issues with this phone. Performance is good, battery still has lots of life at day's end. Sound and network performance is as advertised. Note that I do not have 5g access of any flavor, so can't speak to that. I have only taken casual photos so far, so can't speak to the details of the camera. I think this phone is a very good value and should be a strong contender for anyone who needs a strong phone but doesn't want to spend premium prices. Love the color options. The plastic back does not look cheap. Love my red phone.

Great phone for the money. Easy to use quick great pictures. Only thing they should have left the head phone jack in the phone. Would recommend this phone to anyone. As a long time Samsung user.

Thought it would bea downgrade from my 11pro max, but this phone is incredible for the price. Gorgeous screen, high refresh rate, higher than avg ram and processing speeds, even among flagships. This a premo phone for an average price. Dont forget to change camera settings before using tho, out of the box is 30fps 1080p but goes to 60fps 4k, looks like to save storage.

I'm enjoying the phone, it has a great battery, and the price was right. I considered the S20, but when I looked at the cost difference I believe I am getting much more for my money. It cost less, however you really don't give up much for the normal user. The phone still shoots great photos, has a larger screen and overall continues with the strong Samsung cell phone products! If you are looking to save a few dollars the S20 FE is a great buy!

Great phone. Large screen with good resolution. Battery life is two days. Fast processor. Advanced camera. Got a great price at Best Buy.

Great phone, nice screen, excellent camera, noticeably faster than my Galaxy S9. I am a fan of the Galaxy phones, this is our third; S5, S9 prior. They last 3-4 years without needing to be upgraded, no problem. Hopefully this one is the same way. Very difficult to find a quality protective cases for it though. Could be COVID related or just not making them for some reason.