Samsung HW S800D 3.1.2 Channel Q Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q Symphony Titan Black HW-S800D

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Rated 1 out of 5 stars
Disappointed Customer
JulieJ Posted 2 years ago
I ordered a new TV, was told it was in stock and available for delivery. The day before my scheduled delivery I was notified my delivery was canceled because the tv wasn’t available. I was told it would be at least another week. I canceled my order!
No, I would not recommend this to a friend
This review is from Samsung - HW-S800D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black
Unhelpful (16)
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Brand response from Samsung
Posted 2 years ago
Hi JulieJ,

Please know you are leaving a review and 1-star rating for the HW-S800D, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

Should you have questions on the HW-S800D itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions
Rated 1 out of 5 stars
subwoofer broke after 14 months
Adam Posted 8 months ago
Sub woofer died 14 months later. No option to replace the subwoofer only. Would not repurchase this soundbar/subwoofer to only get a little over a year out of it.
No, I would not recommend this to a friend
This review is from Samsung - HW-S800D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black
Unhelpful (0)
Report Comment
Brand response from Samsung
Posted 8 months ago
Hello Adam,

We appreciate your feedback regarding the issues you are experiencing with your HW-S800D Soundbar.

Please give us the opportunity to assist you by contacting Samsung Customer Support. Call us at at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions
Rated 1 out of 5 stars
Not happy with return
RichardM Posted 5 months ago
Had to return the sound bar and they upped the price on the TV by 300 bucks.
No, I would not recommend this to a friend
This review is from Samsung - HW-S800D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black
Unhelpful (1)
Report Comment
Brand response from Samsung
Posted 5 months ago
Hi RichardM,

We appreciate you taking a moment to review the Samsung HW-S800D Soundbar. We value your feedback and will share it with our teams.

Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions

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would recommend to a friend

Rated 1 out of 5 stars
Disappointed Customer
JulieJ Posted 2 years ago
I ordered a new TV, was told it was in stock and available for delivery. The day before my scheduled delivery I was notified my delivery was canceled because the tv wasn’t available. I was told it would be at least another week. I canceled my order!
No, I would not recommend this to a friend
This review is from Samsung - HW-S800D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black
Unhelpful (16)
Report Comment
Brand response from Samsung
Posted 2 years ago
Hi JulieJ,

Please know you are leaving a review and 1-star rating for the HW-S800D, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

Should you have questions on the HW-S800D itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions
Rated 1 out of 5 stars
subwoofer broke after 14 months
Adam Posted 8 months ago
Sub woofer died 14 months later. No option to replace the subwoofer only. Would not repurchase this soundbar/subwoofer to only get a little over a year out of it.
No, I would not recommend this to a friend
This review is from Samsung - HW-S800D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black
Unhelpful (0)
Report Comment
Brand response from Samsung
Posted 8 months ago
Hello Adam,

We appreciate your feedback regarding the issues you are experiencing with your HW-S800D Soundbar.

Please give us the opportunity to assist you by contacting Samsung Customer Support. Call us at at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions
Rated 1 out of 5 stars
Not happy with return
RichardM Posted 5 months ago
Had to return the sound bar and they upped the price on the TV by 300 bucks.
No, I would not recommend this to a friend
This review is from Samsung - HW-S800D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black
Unhelpful (1)
Report Comment
Brand response from Samsung
Posted 5 months ago
Hi RichardM,

We appreciate you taking a moment to review the Samsung HW-S800D Soundbar. We value your feedback and will share it with our teams.

Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions

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Save $302

$999.99

Disappointed Customer

JulieJ Posted 2 years ago

I ordered a new TV, was told it was in stock and available for delivery. The day before my scheduled delivery I was notified my delivery was canceled because the tv wasn’t available. I was told it would be at least another week. I canceled my order!

No, I would not recommend this to a friend

This review is from Samsung - HW-S800D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black

Unhelpful (16)

ReportComment

Brand response from Samsung

Posted 2 years ago

Hi JulieJ,

Please know you are leaving a review and 1-star rating for the HW-S800D, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

Should you have questions on the HW-S800D itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions Samsung

subwoofer broke after 14 months

Adam Posted 8 months ago

Sub woofer died 14 months later. No option to replace the subwoofer only. Would not repurchase this soundbar/subwoofer to only get a little over a year out of it.

Unhelpful (0)

Posted 8 months ago

Hello Adam,

We appreciate your feedback regarding the issues you are experiencing with your HW-S800D Soundbar.

Please give us the opportunity to assist you by contacting Samsung Customer Support. Call us at at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions Samsung

Not happy with return

RichardM Posted 5 months ago

Had to return the sound bar and they upped the price on the TV by 300 bucks.

Unhelpful (1)

Posted 5 months ago

Hi RichardM,

We appreciate you taking a moment to review the Samsung HW-S800D Soundbar. We value your feedback and will share it with our teams.

Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions Samsung

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