Samsung HW S800D 3.1.2 Channel Q Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q Symphony Titan Black HW-S800D

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Rated 2 out of 5 stars
Should have known
Girly22 Posted 9 months ago
I was looking forward to having a decent surround sound effect with a low profile but this is not it. It sounds terrible and cheap no matter the settings. Not a quality product. Will switch to Bose.
No, I would not recommend this to a friend
This review is from Samsung - HW-S800D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black
Unhelpful (0)
Report Comment
Brand response from Samsung
Posted 9 months ago
Hello Girly22,

Thank you for taking a moment to review the HW-S800D Soundbar.

To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.

To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.

To control the volume of the treble or bass press the TONE CONTROL button, and then adjust the volume between -6 to +6 by using the Up/Down buttons on your soundbar remote.

Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)

Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.

Also, you can also add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround sound experience.

If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions
Rated 2 out of 5 stars
Do not buy
Lionsblood Posted 1 year ago
Not a true 3.1 there is zero center channel I have to keep turning up and down I only gave a 2 because it is small and hides well
No, I would not recommend this to a friend
This review is from Samsung - HW-S800D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black
Unhelpful (1)
Report Comment
Brand response from Samsung
Posted 1 year ago
Hello Lionsblood,

Thank you for taking a moment to review the Samsung 3.1.2 Channel HW-S800D Soundbar.

To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.

To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.

You can further adjust TREBLE and BASS via the TONE CONTROL button.

Also, you can also add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround sound experience.

I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

~ Samsung Solutions
Rated 2 out of 5 stars
Poor Quality
KevinS Posted 1 year ago
Don't buy this. Sound is sub-standard, almost metallic sounding. Wish I would have tried the next model up or something other than Samsung
No, I would not recommend this to a friend
This review is from Samsung - HW-S800D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black
Unhelpful (1)
Report Comment
Brand response from Samsung
Posted 1 year ago
Hi KevinS,

Thank you for taking a moment to review the Samsung HW-S800D Soundbar.

To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.

To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.

You can further adjust TREBLE and BASS via the TONE CONTROL button.

Also, you can also add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround sound experience.

I hope these tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

~ Samsung Solutions
Rated 2 out of 5 stars
Troubles in sound world
Myoldenglish Posted 1 year ago
Looks great but we are having troubles with the system. Doing a diagnostic test to see what issue is. We did have it delivered and installed the tv and sound system.
No, I would not recommend this to a friend
This review is from Samsung - HW-S800D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black
Unhelpful (0)
Report Comment
Brand response from Samsung
Posted 1 year ago
Hello Myoldenglish,

We appreciate you taking a moment to review the HW-S800D Soundbar.

Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When the Soundbar is connected to the Internet, Auto Update allows software to update automatically even when the Soundbar is turned off. You can also update by using the SmartThings app.

If not connected to the internet, you can download it onto a USB device, and then upload it to your soundbar - no wireless connection required. Connect the USB drive that contains the update firmware to the SERVICE port of the Soundbar.

1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper left corner.
2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model
2. Download the firmware file (USB type).
3. Unzip the file to create a folder with the file name.
4. Store the created folder in a USB and then connect it to the Soundbar.
5. A sequence of “UPDATE” > “BYE” > “ON” will appear on the display 3 times. This will take around 6 minutes.
- During update, do not turn it off or remove the USB.
- If “UPDATE” does not appear on the display window, remove the power cord from the Soundbar and then reconnect it.
- When the latest version is installed, no update is performed.
- Depending on the USB type, update may not be supported.
6. After the 3 cycles are complete, the Soundbar will restart and last source used will appear on the display for about 20 seconds and then it will go off (“UPDATE” > “BYE” > “ON”) 3 times “D.IN” > off

If your soundbar fails to update or is experiencing problems, please contact Samsung Customer Support at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions
Rated 2 out of 5 stars
Ultra slim and small
kterin Posted 2 years ago
This soundbar would be great for a small space or if you had limited space on your entertainment center. It is very, very small and doesn't produce quite the sound I had anticipated.
No, I would not recommend this to a friend
This review is from Samsung - HW-S800D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black
Unhelpful (1)
Report Comment
Brand response from Samsung
Posted 2 years ago
kterin,

I’m sorry to hear that you’re not fully satisfied with the sound quality of your HW-S800D Soundbar.

To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.

You can optimize your audio experience by trying the various sound modes and features. By pressing the sound mode button on your remote or using SmartThings you can select Adaptive Sound, Night Mode, DTS Virtual: X, Music, Game, Standard, Surround or activate functions like Voice Enhance, Space Fit Sound Pro and Active Voice Amplifier.

If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in.

You can adjust the Treble and Bass by pressing the TONE CONTROL button then use the UP/DOWN buttons to change the levels between -6 to +6.

I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

~ Samsung Solutions

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would recommend to a friend

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Most Relevant

Rated 2 out of 5 stars
Should have known
Girly22 Posted 9 months ago
I was looking forward to having a decent surround sound effect with a low profile but this is not it. It sounds terrible and cheap no matter the settings. Not a quality product. Will switch to Bose.
No, I would not recommend this to a friend
This review is from Samsung - HW-S800D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black
Unhelpful (0)
Report Comment
Brand response from Samsung
Posted 9 months ago
Hello Girly22,

Thank you for taking a moment to review the HW-S800D Soundbar.

To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.

To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.

To control the volume of the treble or bass press the TONE CONTROL button, and then adjust the volume between -6 to +6 by using the Up/Down buttons on your soundbar remote.

Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)

Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.

Also, you can also add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround sound experience.

If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions
Rated 2 out of 5 stars
Do not buy
Lionsblood Posted 1 year ago
Not a true 3.1 there is zero center channel I have to keep turning up and down I only gave a 2 because it is small and hides well
No, I would not recommend this to a friend
This review is from Samsung - HW-S800D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black
Unhelpful (1)
Report Comment
Brand response from Samsung
Posted 1 year ago
Hello Lionsblood,

Thank you for taking a moment to review the Samsung 3.1.2 Channel HW-S800D Soundbar.

To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.

To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.

You can further adjust TREBLE and BASS via the TONE CONTROL button.

Also, you can also add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround sound experience.

I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

~ Samsung Solutions
Rated 2 out of 5 stars
Poor Quality
KevinS Posted 1 year ago
Don't buy this. Sound is sub-standard, almost metallic sounding. Wish I would have tried the next model up or something other than Samsung
No, I would not recommend this to a friend
This review is from Samsung - HW-S800D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black
Unhelpful (1)
Report Comment
Brand response from Samsung
Posted 1 year ago
Hi KevinS,

Thank you for taking a moment to review the Samsung HW-S800D Soundbar.

To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.

To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.

You can further adjust TREBLE and BASS via the TONE CONTROL button.

Also, you can also add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround sound experience.

I hope these tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

~ Samsung Solutions
Rated 2 out of 5 stars
Troubles in sound world
Myoldenglish Posted 1 year ago
Looks great but we are having troubles with the system. Doing a diagnostic test to see what issue is. We did have it delivered and installed the tv and sound system.
No, I would not recommend this to a friend
This review is from Samsung - HW-S800D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black
Unhelpful (0)
Report Comment
Brand response from Samsung
Posted 1 year ago
Hello Myoldenglish,

We appreciate you taking a moment to review the HW-S800D Soundbar.

Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When the Soundbar is connected to the Internet, Auto Update allows software to update automatically even when the Soundbar is turned off. You can also update by using the SmartThings app.

If not connected to the internet, you can download it onto a USB device, and then upload it to your soundbar - no wireless connection required. Connect the USB drive that contains the update firmware to the SERVICE port of the Soundbar.

1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper left corner.
2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model
2. Download the firmware file (USB type).
3. Unzip the file to create a folder with the file name.
4. Store the created folder in a USB and then connect it to the Soundbar.
5. A sequence of “UPDATE” > “BYE” > “ON” will appear on the display 3 times. This will take around 6 minutes.
- During update, do not turn it off or remove the USB.
- If “UPDATE” does not appear on the display window, remove the power cord from the Soundbar and then reconnect it.
- When the latest version is installed, no update is performed.
- Depending on the USB type, update may not be supported.
6. After the 3 cycles are complete, the Soundbar will restart and last source used will appear on the display for about 20 seconds and then it will go off (“UPDATE” > “BYE” > “ON”) 3 times “D.IN” > off

If your soundbar fails to update or is experiencing problems, please contact Samsung Customer Support at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions
Rated 2 out of 5 stars
Ultra slim and small
kterin Posted 2 years ago
This soundbar would be great for a small space or if you had limited space on your entertainment center. It is very, very small and doesn't produce quite the sound I had anticipated.
No, I would not recommend this to a friend
This review is from Samsung - HW-S800D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black
Unhelpful (1)
Report Comment
Brand response from Samsung
Posted 2 years ago
kterin,

I’m sorry to hear that you’re not fully satisfied with the sound quality of your HW-S800D Soundbar.

To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.

You can optimize your audio experience by trying the various sound modes and features. By pressing the sound mode button on your remote or using SmartThings you can select Adaptive Sound, Night Mode, DTS Virtual: X, Music, Game, Standard, Surround or activate functions like Voice Enhance, Space Fit Sound Pro and Active Voice Amplifier.

If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in.

You can adjust the Treble and Bass by pressing the TONE CONTROL button then use the UP/DOWN buttons to change the levels between -6 to +6.

I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

~ Samsung Solutions

Page 1 0 of 0 reviews

Save $302

$999.99

Should have known

Girly22 Posted 9 months ago

I was looking forward to having a decent surround sound effect with a low profile but this is not it. It sounds terrible and cheap no matter the settings. Not a quality product. Will switch to Bose.

No, I would not recommend this to a friend

This review is from Samsung - HW-S800D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black

Unhelpful (0)

ReportComment

Brand response from Samsung

Posted 9 months ago

Hello Girly22,

Thank you for taking a moment to review the HW-S800D Soundbar.

To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.

To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.

To control the volume of the treble or bass press the TONE CONTROL button, and then adjust the volume between -6 to +6 by using the Up/Down buttons on your soundbar remote.

Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)

Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.

Also, you can also add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround sound experience.

If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions Samsung

Do not buy

Lionsblood Posted 1 year ago

Not a true 3.1 there is zero center channel I have to keep turning up and down I only gave a 2 because it is small and hides well

Unhelpful (1)

Posted 1 year ago

Hello Lionsblood,

Thank you for taking a moment to review the Samsung 3.1.2 Channel HW-S800D Soundbar.

To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.

To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.

You can further adjust TREBLE and BASS via the TONE CONTROL button.

Also, you can also add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround sound experience.

I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

~ Samsung Solutions Samsung

Poor Quality

KevinS Posted 1 year ago

Don't buy this. Sound is sub-standard, almost metallic sounding. Wish I would have tried the next model up or something other than Samsung

Hi KevinS,

Thank you for taking a moment to review the Samsung HW-S800D Soundbar.

To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.

To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.

You can further adjust TREBLE and BASS via the TONE CONTROL button.

Also, you can also add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround sound experience.

I hope these tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

~ Samsung Solutions Samsung

Troubles in sound world

Myoldenglish Posted 1 year ago

Looks great but we are having troubles with the system. Doing a diagnostic test to see what issue is. We did have it delivered and installed the tv and sound system.

Hello Myoldenglish,

We appreciate you taking a moment to review the HW-S800D Soundbar.

Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When the Soundbar is connected to the Internet, Auto Update allows software to update automatically even when the Soundbar is turned off. You can also update by using the SmartThings app.

If not connected to the internet, you can download it onto a USB device, and then upload it to your soundbar - no wireless connection required. Connect the USB drive that contains the update firmware to the SERVICE port of the Soundbar.

1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper left corner.
2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model
2. Download the firmware file (USB type).
3. Unzip the file to create a folder with the file name.
4. Store the created folder in a USB and then connect it to the Soundbar.
5. A sequence of “UPDATE” > “BYE” > “ON” will appear on the display 3 times. This will take around 6 minutes.
- During update, do not turn it off or remove the USB.
- If “UPDATE” does not appear on the display window, remove the power cord from the Soundbar and then reconnect it.
- When the latest version is installed, no update is performed.
- Depending on the USB type, update may not be supported.
6. After the 3 cycles are complete, the Soundbar will restart and last source used will appear on the display for about 20 seconds and then it will go off (“UPDATE” > “BYE” > “ON”) 3 times “D.IN” > off

If your soundbar fails to update or is experiencing problems, please contact Samsung Customer Support at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions Samsung

Ultra slim and small

kterin Posted 2 years ago

This soundbar would be great for a small space or if you had limited space on your entertainment center. It is very, very small and doesn't produce quite the sound I had anticipated.

Posted 2 years ago

kterin,

I’m sorry to hear that you’re not fully satisfied with the sound quality of your HW-S800D Soundbar.

To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.

You can optimize your audio experience by trying the various sound modes and features. By pressing the sound mode button on your remote or using SmartThings you can select Adaptive Sound, Night Mode, DTS Virtual: X, Music, Game, Standard, Surround or activate functions like Voice Enhance, Space Fit Sound Pro and Active Voice Amplifier.

If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in.

You can adjust the Treble and Bass by pressing the TONE CONTROL button then use the UP/DOWN buttons to change the levels between -6 to +6.

I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

~ Samsung Solutions Samsung

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