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Samsung - MX-ST50B Sound Tower High Power Audio 240W - Black

Model:: MX-ST50B/ZA; |
SKU:: 10103759

Customers are saying

Customers are enthusiastic about the MX-ST50B Sound Tower, highlighting its amazing sound quality, particularly for parties, and the impressive bass. The long battery life and portability are also appreciated features. However, some customers feel the volume could be louder, especially when the unit is running on battery power.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Rated 2 out of 5 stars
Clear sound but not loud enough
Ivan Posted 8 months ago
Volume is too low, specially when its not plugged in.
No, I would not recommend this to a friend
This review is from Samsung - MX-ST50B Sound Tower High Power Audio 240W - Black
Unhelpful (0)
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Brand response from Samsung
Posted 8 months ago
Hi Ivan,

Thank you for sharing your review of the MX-ST50B Sound Tower. We value your feedback and will share it with our teams.

If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Charge issue
MichelleC Posted 2 years ago
It was great while it worked, died after using it once. Now it’s sitting with Samsung to make it right. Not sure why it wouldn’t charge, but a complete bummer.
No, I would not recommend this to a friend
This review is from Samsung - MX-ST50B Sound Tower High Power Audio 240W - Black
Unhelpful (0)
Report Comment
Brand response from Samsung
Posted 2 years ago
Hello MichelleC,

We appreciate you giving us a chance to make things right. Thank you for your patience in having to deal with the inconvenience of waiting for your soundbar to come back from Samsung.

Once you receive your Sound Tower please contact us if you have any comments, concerns or need assistance with adjusting any settings. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.

~Samsung Solutions <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

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Customers are saying

This summary was generated by AI based on customer reviews.

See more images

Samsung - MX-ST50B Sound Tower High Power Audio 240W - Black

Model:: MX-ST50B/ZA; |
SKU:: 10103759

Sort by

Most Relevant

84%

would recommend to a friend

Rated 2 out of 5 stars
Clear sound but not loud enough
Ivan Posted 8 months ago
Volume is too low, specially when its not plugged in.
No, I would not recommend this to a friend
This review is from Samsung - MX-ST50B Sound Tower High Power Audio 240W - Black
Unhelpful (0)
Report Comment
Brand response from Samsung
Posted 8 months ago
Hi Ivan,

Thank you for sharing your review of the MX-ST50B Sound Tower. We value your feedback and will share it with our teams.

If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Charge issue
MichelleC Posted 2 years ago
It was great while it worked, died after using it once. Now it’s sitting with Samsung to make it right. Not sure why it wouldn’t charge, but a complete bummer.
No, I would not recommend this to a friend
This review is from Samsung - MX-ST50B Sound Tower High Power Audio 240W - Black
Unhelpful (0)
Report Comment
Brand response from Samsung
Posted 2 years ago
Hello MichelleC,

We appreciate you giving us a chance to make things right. Thank you for your patience in having to deal with the inconvenience of waiting for your soundbar to come back from Samsung.

Once you receive your Sound Tower please contact us if you have any comments, concerns or need assistance with adjusting any settings. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.

~Samsung Solutions <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

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Save $402

$699.99

Clear sound but not loud enough

Ivan Posted 8 months ago

Volume is too low, specially when its not plugged in.

No, I would not recommend this to a friend

This review is from Samsung - MX-ST50B Sound Tower High Power Audio 240W - Black

Unhelpful (0)

ReportComment

Brand response from Samsung

Posted 8 months ago

Hi Ivan,

Thank you for sharing your review of the MX-ST50B Sound Tower. We value your feedback and will share it with our teams.

If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Charge issue

MichelleC Posted 2 years ago

It was great while it worked, died after using it once. Now it’s sitting with Samsung to make it right. Not sure why it wouldn’t charge, but a complete bummer.

Posted 2 years ago

Hello MichelleC,

We appreciate you giving us a chance to make things right. Thank you for your patience in having to deal with the inconvenience of waiting for your soundbar to come back from Samsung.

Once you receive your Sound Tower please contact us if you have any comments, concerns or need assistance with adjusting any settings. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.

~Samsung Solutions <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Customer Ratings & Reviews

Samsung - MX-ST50B Sound Tower High Power Audio 240W - Black

Customer reviews

Clear sound but not loud enough

Brand response from Samsung

Charge issue

Brand response from Samsung

Samsung - MX-ST50B Sound Tower High Power Audio 240W - Black

Customer reviews

Clear sound but not loud enough

Brand response from Samsung

Charge issue

Brand response from Samsung

Customer Ratings & Reviews

Samsung - MX-ST50B Sound Tower High Power Audio 240W - Black

Customer reviews

Rating Filter

Clear sound but not loud enough

Brand response from Samsung

Charge issue

Brand response from Samsung

Samsung - MX-ST50B Sound Tower High Power Audio 240W - Black

Customer reviews

Rating Filter

Clear sound but not loud enough

Brand response from Samsung

Charge issue

Brand response from Samsung