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JuliocG Posted
Woofer busted les then a month now is at the manufacture for repair. But the woofer sounded amazing.
Posted
JuliocG,
Thank you for your review of Samsung's MX-ST90B Sound Tower. I’m sorry to hear you had a frustrating experience with a busted woofer, but we greatly appreciate you bringing this issue to our attention.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• Live Chat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
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Scott Posted
[Employee of bestbuy] Love the sound from this. With speakers on 2 sides of the triangle, the sound is very wide. And with each side sporting its own sub, woofer, tweeter the quality is really good. Everything else is meh...., has only one cary handle, so hard to cary. Hard to roll on the wheels without it rocking side to side. And without a battery, your hard limited to where you can plug it in (2 prong, polorized?) The app is only good as a replacement for the remote. It can playback local misic, but no search function. You can set the lighting, but only to one of the few presets (and no color choice). Its also a little finicky to work. Ultimately i returned it. Just too narow a use case for me to use, even at the openbox+sale pricing i got it for.
Posted
Hello Scott,
Thank you for your review of the Samsung MX-ST90B Sound Tower and your thoughts regarding the overall design of the unit. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
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DavidH Posted
Pretty nice speaker. Love the LED lights. The speaker is olenty loud but lacking in deep bass. With bass boost it is a bit better but for the price I kind of expected a bit more. However I do like the sound of the speaker otherwise. I returned 2 of them because was going to try and integrate into a DJ set up and I 3xpected a delay with bluetooth connection. The speakers had a delay similar to bluetooth even when wired which through timing off. JBL partybox does not have the delay when wired. I would recommend due to cool factor and amount of sound produced.
Posted
Hello DavidH,
Thank you for your review of the Samsung MX-ST90B Sound Tower and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
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JasonTheBeast Posted
Starting off it looks amazing. As far as the sound it doesn't compare to my 1800 watt lg party speaker . Huge difference, close to 8 years I've had it and still knocks. It does not have a digital display for at least the volume. Good looking speaker but doesn't do the job. Very hard to plug in. It is on. Slant. I had to almost put it face down to do so. Not recommended.
Posted
Hello JasonTheBeast
Thank you for sharing your experiences with the MX-ST90B Sound Tower. I am sorry to see that you are not fully satisfied with your purchase.
When you are streaming to your Sound Tower check the app you are using to see if it has it's own EQ settings. If it does this will allow you to dial in the quality of the audio coming from your smart device.
Using the Samsung Sound Tower app will allow you to adjust the volume, lights, DJ effects, pre-set Sound Modes, bass boost and fully control the Sound Tower with a remote interface.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
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MVAC Posted
Happy with product and not pricing. I bought this for $1200 and now it’s like $400 off.
Posted
Hello MVAC,
Thank you for purchasing the Samsung MX-ST90B Sound Tower. We appreciate you sharing your feedback regarding the price of the unit.
We recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
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Lust Posted
I bring the speaker to work ofter to let all my employees listen to music as we work and honestly its not as loud as you think
Posted
Hello,
Thank you for sharing your review of the MX-ST90B Sound Tower. I am sorry to see that you are not fully satisfied with your purchase.
When you have your smart device connected to the Sound Tower, your device's volume will effect the overall volume. You will need to make sure that your smart device has it's volume set to the highest amount and this will increase the overall volume of your Sound Tower.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
<img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rayooo Posted
The item was great but the individual helping me was not that knowledgeable about the products
Posted
Hello,
Thank you for your review of the Samsung MX-ST90B Sound Tower and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
<img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
great Posted
not enough sound, its loud but not clear enough, other than that everything is ok
Posted
Hello,
Thank you for sharing your review regarding the new MX-ST90B Sound Tower. Your feed is very important to us and will be shared among our internal teams.
I am sorry to see that you are not completely satisfied with your purchase.
There are multiple ways you can optimize your new Sound Tower. Press the SOUND MODE button repeatedly to cycle through the available sound effects: PARTY, STANDARD, HIPHOP, EDM, ROCK, LATIN, HOUSE, or REGGAE. The default mode is PARTY.
You can also use the BASS button to boost your bass. Press it again to return to the normal sound.
We also suggest adjusting the equalizer that is in the source of your music, whether it be your smart device itself or the app that you are using to play the music from.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
<img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />