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JerryJ Posted
Customer service was great. But the memory card has too much lag in it. For the size it is and the brand
Posted
JerryJ,
To better diagnose your speed issue and to assist you, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every microSD we manufacture with a limited 10-year manufacturer’s warranty when purchased brand-new, directly from an authorized dealer, like Best Buy.
We hope to hear from you soon.
~ Samsung Pro
BrianG Posted
Plenty of storage and the price is absolutely amazing.
TyBa Posted
Unfortunately mine was malfunctioning on arrival, customer service was perfect. Never been disappointed with other SD cards
Posted
TyBa,
Thank you for purchasing the Samsung PRO Plus memory card. We appreciate you sharing your experience with us.
Samsung stands behind the quality and performance of every PRO Plus microSD memory card we manufacture with a limited 10-year manufacturer’s warranty when purchased brand-new, directly from an authorized dealer, like Best Buy.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
- Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
- Manuals & Software
- Warranty Info
- Register a Product: For access to easy warranty support, faster troubleshooting and service, and quick notification of system updates
- Contact Us
We look forward to hearing from you soon.
~ Samsung Pro
user752085 Posted
I ordered item online, but whoever shipped it, they forgot to remove the security plastic the item is secured with against theft. It totally defeated the purpose of having it shipped to me, because I had to go to my Best Buy to have it removed.
Posted
user752085,
Please know that you are leaving a review for the PRO Plus microSD card, not the service provided by Best Buy.
Should you have any questions or concerns regarding our memory products, please contact Samsung Customer Support. You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
- Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
- Manuals & Software
- Warranty Info
- Register a Product: For access to easy warranty support, faster troubleshooting and service, and quick notification of system updates
- Contact Us
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Pro
BennieV Posted
Have no complaints, it works just it should. I would purchase it again.
Posted
BennieV,
Thanks for choosing the Samsung PRO Plus memory card. I hope that your card is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
If there is anything we can do to help improve your experience, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
- Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
- Manuals & Software
- Warranty Info
- Register a Product: For access to easy warranty support, faster troubleshooting and service, and quick notification of system updates
- Contact Us
~Samsung Pro