Customer Ratings & Reviews

Posted 2 weeks ago

Hello JoeyP,

Thank you for taking a few moments to review the Samsung HW-Q930F Soundbar.

You can manually optimize your audio experience using the provided remote or the SmartThings app.

Press the SOUND CONTROL button (gear icon) on the remote to access settings like Auto EQ, SpaceFit Sound, AVA, Voice Enhance, Night Mode, Sync, Surround Speaker Mode, and Virtual. Use the Up/Down buttons to select and adjust each option.

For more detailed sound customization, press and hold the SOUND CONTROL button for about 5 seconds to access the equalizer. You can adjust frequency bands at 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz using the Left/Right buttons, then fine-tune each between -6 and +6 with the Up/Down buttons.

To quickly enhance your listening experience, press the SOUND MODE button and choose from STANDARD, SURROUND SOUND, GAME, or ADAPTIVE SOUND modes.

To adjust individual speaker levels, press the CH LEVEL button and select Center, Side, Wide, Front Top, Rear, or Rear Top channels. Each can be customized from -6 to +6 using the Up/Down buttons.

For bass control, you have two options:
1. WOOFER Button: Push forward or pull backward on the WOOFER button to adjust bass levels. Press inward to reset to 0.
2. TONE CONTROL Button: Adjust Bass or Treble levels between -6 and +6.

You can also manage these settings through the SmartThings app on iOS or Android after connecting your Soundbar to Wi-Fi. The app offers the same controls as the remote, with the added convenience of viewing and adjusting settings directly from your smart device.

If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.

~ Samsung Solutions <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Posted 10 months ago

Hi NicoleJ,

Thank you for taking a few moments to review the Samsung HW-Q930F Soundbar.

You can manually optimize your audio experience by pressing the SOUND CONTROL button (which looks like a gear), you can set the audio function such as Auto EQ, Spacefit sound, AVA, Voice Enhance mode, Night mode, Sync, Surround speaker mode, Virtual. The desired item can be adjusted using the Up/Down buttons.

Alternatively, you can press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.

You can try quickly optimizing the audio by pressing the SOUND MODE button on your remote, and then select the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or ADAPTIVE SOUND.

To control the volume of each speaker, press the CH LEVEL button on the provided remote. Then select CENTER LEVEL, SIDE LEVEL, WIDE LEVEL, FRONT TOP LEVEL, REAR LEVEL, or REAR TOP LEVEL. Once you find the channel you are looking for, adjust the volume between -6 to +6 by using the Up/Down buttons.

There are multiple ways to control the bass levels for your new Soundbar.

1) Using the WOOFER button on the provided Soundbar remote. Use the woofer button by pushing forward or pulling backward on the button itself to adjust the bass levels between -12 or -6/+6. If you want to reset the bass to 0 then push the button in.
2) When you press the TONE CONTROL button, you can adjust the treble or bass levels between -6/+6.

Alternatively, you can adjust all of these same settings and more within the SmartThings app. Download the app for your iOS or Android device and then connect your Soundbar to Wi-Fi. From here, you will be able to adjust all of the same settings as the provided remote, but with the added benefit of being able to see the changes on your smart device.

If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />