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Anna Posted
It worked great for the first 6 months that I had it. I primarily use this for my trail camera. Then right at month 6, I went to upload my trail camera footage and there was no footage. I tried putting the SD card back into the trail camera and it then read "card err". At this point I really don't even care about getting the footage back, but I do care about it being able to be used in the trail camera, since that was the reason I purchased it. I reached out to SanDisk support and they told me I needed to spend more money on a program to recover my footage and reformat the SD card to be used again in the trail camera. It seems like something that should be a simple fix that wouldn't require downloading new costly programs to fix the original problem.
Posted
Hello, we sincerely apologize for the inconvenience caused. We would suggest you to simply format the Memory Card as you do not require the data recovery. If you face any issue after the formatting, please fill out the online RMA form using the below mentioned link :
https://kb.sandisk.com/app/rmaform
<img src="https://s3.amazonaws.com/stratos-logos/logos/SanDiskConnections.png" alt="SanDiskConnections" title="SanDiskConnections" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
SeanD Posted
Card worked for a while until it didnt and I lost some pictures. They should do better
Posted
We understand how important your photos are and we're sorry to hear about this issue. Please check the card with a different device to confirm if it's still accessible. If the problem remains, kindly contact us at: https://support-en.sandisk.com/app/askweb for assistance with data recovery, troubleshooting or replacement. <img src="https://s3.amazonaws.com/stratos-logos/logos/SanDiskConnections.png" alt="SanDiskConnections" title="SanDiskConnections" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JohnS Posted
I bought the wrong SD Card for my Garmin NUVI 2689. Apparently I need a 32 GB Micro Card. I have not opened the card I received so I would like to exchange it. Order#BBY01-806703097139
Posted
Hello, we appreciate your time and efforts reaching out to us. Please contact BestBuy directly so that they can provide you an appropriate resolution. <img src="https://s3.amazonaws.com/stratos-logos/logos/SanDiskConnections.png" alt="SanDiskConnections" title="SanDiskConnections" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Lucille Posted
This Disk does not come with a plastic case. I utilize many disks and am concerned about not having a protective case on this one.
Posted
Hi, we would suggest you to contact BestBuy and check if this Memory Card comes with a case. In case you need any assistance regarding SanDisk® product, please feel free to contact SanDisk support directly at https://www.sandisk.com/about/contact/customer-care and we would be glad to assist you. <img src="https://s3.amazonaws.com/stratos-logos/logos/SanDiskConnections.png" alt="SanDiskConnections" title="SanDiskConnections" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
mpaycheck Posted
Said it worked for my camera and it doesn’t. Ive used this before but it never let me take pictures.
Posted
Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care. <img src="https://s3.amazonaws.com/stratos-logos/logos/SanDiskConnections.png" alt="SanDiskConnections" title="SanDiskConnections" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
jeffrey21 Posted
it came ina kit the camera and the momery went back to the best buy store for total for full refund
FrancesKing Posted
Doesn't work for HP Stream Books. Mainly for laptops.
Posted
Please allow us to inform you that all the SanDisk® Memory Cards are plug and play storage device and it will work as expected if the host device supports SDHC Memory Card. For further assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care. <img src="https://s3.amazonaws.com/stratos-logos/logos/SanDiskConnections.png" alt="SanDiskConnections" title="SanDiskConnections" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />