Shark - Matrix 2-in-1 Robot Vacuum/Mop with Sonic Mopping RV2410WD - Black

Name: Shark - Matrix 2-in-1 Robot Vacuum/Mop with Sonic Mopping RV2410WD - Black
Brand: Shark
SKU: 6115521
Rating: 4.6 (63 reviews)

Model: RV2410WD

SKU: 6115521

This item is no longer available in new condition. See similar items below

Key Specs
- Cleaning Path Width: 5 inches
- Vacuum Type: Robotic
- Bin Capacity: 0.08 gallons
- Product Weight: 10 pounds (The out of box weight of the item.)
- Compatible Floor Type: Carpet, Hardwoods, Laminate
- Bagless: true
- Corded/Cordless: Cordless
- Filter Type: HEPA
- Multi Surface: true
General
- Brand: Shark
- Model Number: RV2410WD
- Product Name: Matrix 2-in-1 Robot Vacuum/Mop with Sonic Mopping RV2410WD
- Color: Black
Dimensions
- Product Height: 5.69 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Length: 18.57 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
- Product Width: 14.96 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
Features
- Bagless: true
- Filter Type: HEPA
- Voltage: 14.8 volts (Amount of power needed to support an electrical current.)
- Remote Control: true
Power
- Rechargeable Battery: true
Compatibility
- App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
Warranty
- Warranty - Parts: 90 Days
- Warranty - Labor: 90 Days
Other
- UPC: 622356551618

The Shark Matrix™ 2-in-1 robot is the complete package. It not only vacuums hard floors and rugs, but it also vacuums & sonic mops hard floors—at the same time. Other features include: Matrix Clean for a deeper clean leaving no spots missed, Home Mapping for customizing your clean; Voice Control; and a self-cleaning brushroll for picking up all types of hair. Product Features. The Shark Matrix 2-in-1 robot is the complete package. It not only vacuums hard floors and rugs, but it also vacuums & sonic mops hard floors-at the same time. Other features include: Matrix Clean for a deeper clean leaving no spots missed, Home Mapping for customizing your clean; Voice Control; and a self-cleaning brushroll for picking up all types of hair. POWERFUL SUCTION AND SONIC MOPPING: First, it's a powerful whole home vacuum on carpets and floors. Second, it's a powerful vacuum that sonic mops hard floors at the same time. NO SPOTS MISSED: With Matrix Clean, the vacuum cleans using a precision grid taking multiple passes over dirt and debris for whole home, deep cleaning coverage. TACKLE STUCK ON STAINS: Sonic Mopping scrubs hard floors 100x per minute and for extra deep cleaning initiate Matrix Mop in the app to get 50% better stain cleaning in targeted zones (vs. RV2001WD, modified IEC 62885-6). PRECISION HOME MAPPING: 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home. HANDS-FREE CONTROL: Set a cleaning schedule, initiate on-demand cleaning, or activate Matrix Clean, all with sound of your voice using Amazon Alexa or Google Assistant. PERFECT FOR HOMES WITH PETS: With powerful suction, Sonic Mopping, and Shark's self-cleaning brushroll, the robot picks up pet hair and eliminates stuck-on pet messes with ease.

Powerful suction and sonic mopping for deep cleaning: Lidar vision for precise home mapping
Powerful suction and sonic mopping for deep cleaning: Lidar vision for precise home mapping

Whats Included

Matrix 2-in-1 Robot Vacuum/Mop with Sonic Mopping
Matrix 2-in-1 Robot Vacuum/Mop with Sonic Mopping

Product Manuals

Q: Do I need to have a smart phone to have this ROBOT work correctly?

A: You do not need a smart phone for the Shark ION 720 model. It comes with a remote control and does not have smartphone app integration. You can also start the cleaning cycle by manually pressing a button on the top of the vacuum.

Q: How does the botboundary work? I am familiar with the virtual walls for the roombas. Do you cut the strips? Do they need to be powered? I see there are "connectors" - is that for a section longer than 9ft? Not sure how the strip is to be used.........

A: The boundary strips do not need to be powered. They have magnets that the robot senses and turns around. The connectors allow you to make turns and angles because the boundary strip is semi-thick and will not turn sharply. You cut the strips with scissors or utility knife to length. If need to make turn or square a corner just clip connector to cut end and then cut next length. The connectors have hindge that goes from straight to 90 degrees. For example, we used the boundary strip to “wall” off our dog’s food and water bowles. This keeps the robot from spilling the water. The bowles are on a small rectangle carpet in a corner. We only had to cut one long length from the wall past the Bowles. Clip on a connector to make 90 turn and cut the shorter side of the rectangle to reach the other wall. This made an L to cover the exsposed sides of the Bowles with the two walls on the other sides. We then slid the L under the carpet edge so can’t see it. The robot will then run up on just the carpet edge from the hardwood floor and then stop and turn away. It has never bumped the Bowles.

Q: If you have a home with more than one level (we live in a bilevel home with hardwood floors) will the robotic vacuum sense a lower staircase and stop or will it fall over the edge?

A: The robot will stop and turn away from the stair’s edge. It has sensors that detect the cliff and stop the robot from falling down the stairs. We use the shark on our second floor a few times a week and it has always stayed safely off the stairs. It does run right to the edge before stopping and turning away so may be scary at first when watching it. However, as I said it has never run off the cliff.

Q: Will the 720 go over objects / carpet edges, like the 750 dose

A: Yes, the vacuum can go over carpet and hard flooring.

Q: Will this go over a 1 inch transition?

A: Hello ZoLoWin, The ION Robot should have no difficulty going over a 1 inch lip when transition from one flooring type to another. We hope this information helps. The Customer Support Team

Q: What is the height of the Shark robot vac. I need to be sure it can get under furniture.

A: The height is 2.6 inches.

Q: Is it wi-Fi to Look up to

A: Hello Wendy, We would like you to know that the Shark ION™ 720 Robot Vacuum does not use WiFi. It includes an Easy Scheduling Remote to control the vacuum or set up a schedule. We hope this information helps. The Customer Support Team

Q: Why does it not clean up to the base board

A: It will certainly clean around the base boards. Our self-cleaning brushroll pulls in short and long hair and captures dust, dander, and allergens to prevent everyday buildup in your home. This includes pulling in debris from the base boards.

Customers are saying

Customers have good things to say about the ION™ 720 Robot Vacuum's cleaning performance, quiet operation, and ease of use. Many appreciate its effective navigation and convenient remote control features, allowing for scheduled cleaning and easy operation. Positive feedback also highlights the vacuum's battery life and the helpfulness of its side brushes for thorough cleaning. The dustbin's capacity is also noted as sufficient for many users.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 5 out of 5 stars
Impressed by what it picks up
This Shark Ion Robot is the easy way to keep one's house free of dust bunnies and fur balls. Super easy to get started out of the box by just snapping on the two side brushes on the bottom of the vacuum and removing some protective film from the vacuum. Simply plug the base charging unit into an outlet and allow the robot vacuum to fully charge. Then tap the center Clean button and watch as the Shark Robot works its way around your furniture, cabinets, etc. to clean the floor. When it encounters an obstacle it will adjust its direction accordingly until it finds a clear path to continue on its cleaning journey. This unit also comes with a remote control one can use to program the vacuum to run on set schedules. One nice feature on the vacuum is a Spot mode that will thoroughly clean an area in a spiral pattern if one has a concentrated area of dust or debris. In the handful of times we have used the vacuum thus far it has only gotten stuck one time. The vacuum will then quit running which I'm sure is a precaution to not burn the motor up. The unit does come with Botboundary Strips that can be installed to create "no go zones". We have not found this to be necessary for our home. There is routine maintenance to be performed on the Shark Ion Robot. It comes with a small brush to routinely brush dirt off of the dust bin and filters. The recommended replacement for the dust bin filter is every two months. I looked to see if there was a spot on the dust bin unit to snap on the cleaning tool, but that doesn't appear to be the case. That would have been a convenient design option. To summarize, I would not say that this replaces a normal household vacuum, but it is a great complement to use to minimize the typical daily fight against dust and dog fur in one's home. Look at the picture posted of the dust bin after the vacuum ran for its complete battery time of just a bit longer than one hour. It did an equally good job on tile floors, carpet and area rugs. We were pleasantly surprised at how well this Shark Robot product performed.
Posted 8 years ago by allib
Rated 5 out of 5 stars
Robots taking over
I've had a robot vacuum before. They would get confused and get stuck underneath couches, dining tables, and chairs. Then, it broke. So I couldn't return it. So I had my doubts when it came to robot vacuums and wanted to wait a bit. It really is surprising how far they have come since then! The programs that the vacuums have have improved tremendously! The first few times, it bumps around and tries to figure everything out. Then, the next few times it would know where the obstacles and walls were and not bump into them. It was scary and fascinating to watch. The getting stuck problem? No worries. It handles tables and chairs and couches just fine. Also, my place has those little elevated tabs on the floor between rooms but this vacuum has no problem just powering through those bumps. I have a dog that sheds CONSTANTLY. I would clean the floor every day and still have dog hair stuck to the mop. This device does it for me. It really is amazing how much dust and hair and other things it picks up. It does a very good job. My dog also has a phobia of all things electric and she's warmed up very well to the Shark Ion so that's a plus for me. It does make a beeping sound if it gets stuck on something and turn off. Some examples would be like my dog's toys, pieces of paper (which it obviously cannot suck up), electric cords, and whatnot. So you should be aware that the area that you want cleaned does need to be "prepped" for this. On that note, it also comes with strips so you cordon off areas that you don't want the vacuum to go to. It works so that's a plus! The power supply dock is really light and small. However, the area that the vacuum needs for the dock is a fairly wide area (3 feet on each side and 5 feet in front) so that is something to be aware when looking for a place for it to dock. Ideally you would want to dock it in a central part of the area that you would want cleaned. Also, the vacuum docks itself...I was actually mind blown that it did this. The battery runs for about an hour on a full charge and takes about 3 hours for a full recharge. I will say that if the area that you want cleaned is large, then an hour will not be enough. You might need/want multiple cycles. It is nice to have these robot vacuums given how busy we can get. However, I am of the opinion that these cannot and should not replace a good manual cleaning. There are things that the vacuum cannot clean and it also does have areas that it seems to miss. As a supplemental tool for cleaning? It does the trick and more.
Posted 8 years ago by sollyp
Rated 5 out of 5 stars
Set it and Forget It
I decided to really challenge my new buddy. I took him to work to clean my classroom for me. I had a lot of fun, watching him roll around, navigating around 34 desks and chairs, wiggle around in nooks and crannies, pick up scraps of paper and pencil shavings, and figure out, little by little, starting with big, broad turns... then transitioning into tiny little ones, how bit the room was and how it was set up. I have it running for about half an hour a day, every day... but that's really kind of the wonderful point of a tool like this. It's a maintenance thing. Schedule it to run every day or so, and things stay pretty clean... reduces how often you need to go over the floor with the big vacuum for a deep clean. I was pretty impressed how well the little guy picked up even the smallest little scraps. Granted, I mostly use this on hard surfaces and low-pile rugs. It was a good fit for the small dustbin. If you're really and truly using this for maintenance and not for once-a-week deep cleaning, this is no problem--just remember to empty the dustbin every time, or it will fill up and be an issue. The dustbin is VERY easy to empty, even when the bot is docked for charging. The bot comes with an extra set up side brushes, which was really handy. Hang onto those, especially if you have pet hair that might get tangled up. You can also use the included tape to mark off areas you don't want the bot to go. I wish there was another method... putting the tape on the floor is a little unsightly and doesn't really work on carpet. Overall, I was most impressed by the robots ability to navigate, even in small places, especially where I can't get in with the big vacuum.
Posted 8 years ago by JenN7