Open Box
Shokz - OpenDots 2 Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black - Open Box - Excellent
Model: E320-ST-BK-US
SKU: 6674292
Sold byBest Buy
Questions & Answers
Are these earbuds noise canceling
Answered by ShokzHello- Shokz here! No, currently only OpenFit Pro has the Noise Reduction feature. However, the earbuds are equipped with advanced AI noise cancellation technology to ensure high-quality calls. Please reach back out if you have any other questions. Thank you!
Are these compatible with Apple iPhones and products? Thank you
Answered by ShokzHello- Shokz here! Yes, the Shokz OpenDots 2 are fully compatible with Apple iPhones and other Apple products. They connect using standard Bluetooth 6.1 technology, which works seamlessly across the Apple ecosystem for streaming music, making calls, and triggering Siri. Please reach back out if you have any other questions. Thanks!
I accidentally dropped the case with earbuds inside from about 4-5 ft to tiled floor. Should I be worried?
Answered by ShokzHi there- Shokz here! A 4-to-5-foot drop onto a hard tile floor is a significant impact, but because the earbuds were inside the case, the case took the brunt of the kinetic energy, acting as a shield for your Shokz OpenDots 2. Shokz constructs these with premium materials—including a resilient nickel-titanium alloy inside the earbuds—meaning they are built to survive everyday mishaps. Please reach out to our Customer Happiness Team or visit our Shokz site if you experience any questions. Thank you.
What is return policy on Open-Box purchases?
Answered by ShokzHello Shokz here! The Open-Box Shokz come with a free one-year warranty. If you need to file a claim, please visit our Shokz site, click "Support" and "Warranty Claim. Please let us know if you have any other questions. Thank you!
Does the Open-Box Shokz - OpenDots 2 come with the original mfg warranty?
Answered by ShokzHi there- Shokz here! The Open-Box Shokz come with a free one-year warranty. If you need to file a claim, please visit our Shokz site, click "Support" and "Warranty Claim. Please let us know if you have any other questions. Thank you!
