Customer Ratings & Reviews

These over the earbuds are the worst when working out your sweat will get in the speaker and will muffle the sound have to constantly wipe and shake off. Great only when you are not sweating!

I have been using the Shokz OpenRun Pros as my primary headphones for marathon training. They have been fantastic. My only concerns are that they are not portable, and I need to recharge them every 7-8 hours. I had hoped the OpenFit would solve those issues for me. They did, unfortunately they are far worse for running than the OpenRun Pros. I struggled to get a good fit. No matter how I placed them in my ears, they always felt like they were going to fall out (though they never did). I also had issues with the touch controls when working out. I had several experiences where I would touch them with sweat on my fingers, and the sweat would cause multiple touches to register on the headphones. I would recommend these as a good daily-use headphone. They are comfortable, portable, and have good sound-quality and battery life. However, if you want to run in them, I would recommend other Shokz products.

I am hugely disappointed in the performance of these! It can handle no base. Just over drives the speakers. The max volume isn't high enough probably because they ARE openfit open-ear earbuds. Didn't use the for phone calls so not sure how they perform on calls. Aside from having to turn the base way down, the sound is pretty good. I like my Shokz Aeropex way better! Battery: The headsets hold a charge okay, BUT my charge case has an issue. If I put my headsets in the fully charged case, and leave it unplugged overnight, the whole thing, case and headsets are dead in the morning. My guess is charging circuit has a short somewhere. I have to charge them up and immediately take them out of the case. I am familiar with charge circuits. Seems like a shorted diode leg.

Does not provide an uninterrupted connection for TV audio. Bluetooth signal is constantly lost, and the TV cannot reconnect to the earbuds. After numerous attempts to re-establish the Bluetooth connection - I had to return the unit to Best Buy for a full refund. The comfort and sound quality when the connection was working is outstanding. Disappointed that I was not able to figure out the connection problem.

I got these after a friend recommended them for comfort. While they are very comfortable, especially if I am lying down. The sound is pretty good but if only wearing one at a time you have to have your phone with you to control volume. I typically only wear one at a time so I can make the most of my battery life. They are not set up for this as there are no buttons on them, one side is volume up and the other is down. I am assuming this is why the battery seems to drain in slightly under 8 hours. Also there is like a 30 second warning the battery is dying and then it is just gone. By far though the worst part of these for me is that they do not stop playing music or books when you take them off. Even worse they don’t even stop if you put them in the case. I will completely disconnect put them in the case and my phone will ring or I will try to listen to something and they reconnect from the case! You may think just switch it back to the phone, nope as soon as you get close to them or they feel like it they will reconnect again. It is very annoying. Overall I did keep them for wearing at night but wouldn’t repurchase or depend on them for day to day wear.

Unfortunately, my experience with these headphones has been extremely disappointing. Within just two weeks of use, the right earbud began experiencing significant volume fluctuations, randomly becoming too loud or too quiet. Despite attempting various troubleshooting measures, such as cleaning the earbuds, adjusting the EQ settings, and even resetting my phone, the issue persisted. The left earbud has ceased functioning altogether, despite never being used at excessive volumes. The constant and unpredictable volume changes make these headphones unsuitable for any activity requiring consistent audio levels. While they offer a reasonable level of comfort initially, prolonged wear can lead to ear discomfort. As such, I cannot recommend these headphones based on my experience. If not for the relative comfort they provide, they would undoubtedly warrant a one-star rating. However, their limited wearability restricts their usefulness to brief exercise sessions or quick jogs.

Great idea - poor delivery. I bought for comfort. Sound quality is good. Comfort is great. Extremely limited functionality while using. The touch areas on the earbuds for controlling are nearly impossible to use.

At first I thought I would really love these things. I have used them for a few months now, and they just aren't living up to the hype. Pros: -Work well for people who hate having stuff IN their ears -Sound quality is good Cons: -Fall off ears too easily -controls are touchy. Anytime I try to put my hair back around my ears, the music shuts off -They become slightly uncomfortable if I wear them for too long. I have problems with ear buds in my ears, cause I have one ear hole that is smaller than the other. However, I have found myself going back to my Samsung Ear buds because I'm not afraid of them falling off on their own. IF these had a little hook at the end to cup around or sit in the ear slightly, they wouldn't fall off so easily. That's my biggest annoyance with them. I can't move my hair while working out or anything else unless I take them out. They also don't automatically shut off when you put them back in the case which is quite annoying as well. Oh and these give me a mild headache after about 30 minutes of constant use and the battery does not last very long. Some people might really like these, but for me they are just not what I wanted.

I was excited to purchase these new OpenFit earphones Day one, but unfortunately my hopes for a pleasant experience were soon deflated. They arrived today and although I love the fit, the open air feeling and sound I cannot live with the fact that Shokz made the decision to not include a volume control on the ear pieces. The user is forced to pick up a phone or other device to change volume up or down. This is a game changer for me when out running errands, exercising, etc. I was sad to learn about this short sighted design choice. They are being returned to the store this evening. Maybe this shortfall will be addressed in a future model in which case I will consider buying again then. Good try, but not good enough for now.

I love the shokz line. I used the open swim for 2 years and upgraded to the open swim pro. I wanted something for work with longer battery life and no proprietary charger. I guess I have funny ears because I can’t seem to get them to fit properly. Never had this problem with others. It always feels like it’s going to fall off and the volume could be a bit better. I just use my open swims

I like the basic function of these headphones, but, there are a few things that are frustrating and disappointing. Firstly, the sound quality is terrible for anything other than basic voice. Even with the bass levels turned all the way down, there is pronounced distortion, almost as if the speakers are torn. Secondly, the app does not allow for updates and I am stuck in a loop with the Shokz company and cannot get any resolution. I am grudgingly going to keep these for use with for phone calls and podcasts, but, am consistently irritated with the horrid bass response and low volume quality.

The initial user experience with this product was less than ideal due to frequent and unexpected power failures on the right side. This resulted in extended waiting periods for the device to recharge. Additionally, the charging case exhibited inconsistent behavior, sometimes connecting to the phone even when not fully charged. The price point for this headset is not competitive with other comparable products on the market. Alternative options, such as Skullcandy or other budget-friendly headsets, may provide better value in terms of case and battery life.

I LOVE the idea of these…however, the execution was off. I will say that their customer service is good. Both pairs that I have had struggled with battery life. I tried all the tricks that customer service told me to do, but both pairs continuously connected to my phone without me knowing or using the headphones. So, when I actually went to use them they would be at 10% battery life. IF they would stop phantom connecting to my phone and stay charged they would be the perfect running headphones.

The sound quality is pretty good. Battery life is nowhere near their other flagship model. The case does not have a battery backup to charge the headphones when they die you must plug the case into a charger. You must turn off the headphones before you put them in their case. If not you will have a dead pair of headphones. You would think their new flagship unit would have these simple features

Not for me. I purchased trying to find a open ear headphone that fit my ear properly. I am a OTR driver and this does not have the volume or call quality I'm looking for. Unfortunately I missed the return window so now I'm stuck with yet another pair of headphones I won't use. Guess bose is my next option.

I didn’t particularly like them . They weren’t as loud as my aeropex shokz. They would fall out of my ears with the slightest bump. The battery didn’t last as long either. I would use mine for walk in park or workout but not daily Bluetooth use for talking and such.

Don’t like the way they fit in my ear. They also don’t fit well with my glasses. Have to have the volume so high just to hear it cause they don’t fit right in my ear. Wish I would have have just got the AirPods. Definitely don’t think they are worth 150 bucks

I had to return the only pair of these i purchased, bc we could figure out how to keep them from falling off. My wife and my daughter both had trouble keeping them on, but besides that they had great sound quality

Good sound and great bass but not for my ears. They were never comfortable to wear very annoying because they kept moving. I wish they were more ridgid. I'll stick to the original bone conducting headphones

Not happy with your system… it’s very hard to connect with my account