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Marty Posted
The fit is off. If I look up it shifts. It's also a not tight in the sides of my head. The sounds is great of i can get it to stay in the right place.
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray
Posted
Hi there- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenMove. We kindly ask that you reach out to BestBuy Customer service directly to learn of their return policy. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
overseashoosier Posted
I bought these to listen to podcasts and books while commuting 2 hours everyday. I wanted a pair of legal headphones that I could use while driving that leaves my ears open so I can hear sirens and emergency vehicles. BUT, I wear hearing aids and with the road noise from my car I can't listen to things on the radio or from my phone through the car speakers. So I thought I'd give these a try. The sound quality is OK. When turned up loud they do tickle the ear with vibrations. But with the controls fitting directly behind the ears ... wear my hearing aids are fitted ... they were extremely uncomfortable and didn't fit well for me to hear properly. I have exchanged these for the higher priced Aeropex and will do a review of these after a few trial runs.
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray
Posted
Hello- AfterShokz here!
We're sorry to hear that your OpenMove didn't fit well while using behind the ear hearing aids. We hope that you enjoy your new Aeropex! Please reach out to our Customer Happiness Team at Hello@aftershokz.com if you have any questions or need assistance. Thank you!
MichaelS Posted
Great for podcast and telephone calls but not for music. Comfortable fit. I found music to be unlistenable with these.
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray
Posted
Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenMove. There is a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. Please reach out to our Customer Happiness Team if you have any questions. Thanks!
Jess Posted
I purchased these open-ear headphones with the hope that they would be able to offer a more open ear listening experience at work while being able to let me hear my work environment. But the sound was less than stellar, with mids sounding okay but the Bass was horrible. If you do put the volume all the way up, you will get a vibration like feeling, but it really does not help with the overall quality of the sound. The quality of the product seems well built with an overall rubbery grip to keep these in place over the ears. Overall if you are in a quiet environment, these might be okay, but I wouldn't recommend these in a noisy environment.
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray
Will Posted
Rating it 2 out of 5. I’ve had these just over a year and the last 6 months the headphones have progressively gone downhill. Sound quality is ok and good for podcast or audiobooks. The microphone worked for six months and progressively got worse. To the point now the microphone is unusable.
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray
Posted
Hello- We're sorry to hear your Shokz are not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Xjay Posted
Decent sound if not max volume, gets scratchy if so. Larger size slides around or moves out of place if tilting or moving head. May be better if running, but i biught for work so its not very ideal or comfortable. Would recommend the mini or one without a strap altogether.
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray
Posted
Hi there- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenMove. We kindly ask that you reach out to Best Buy directly to learn of their return policy if these do not work out for you. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
TeeM Posted
If you’re in a quiet area, the phone calls are really clear. However, if the other person on the line speaks too loudly your headphones will vibrate creating an annoying, uncomfortable vibration against jawbone. I don’t like that. Music quality isn’t so great, but I wasn’t expecting a super quality sound for that. Another thing is, I began feeling lightheaded after wearing them to long. I’m not sure if it’s the magnetic pieces in the ear pieces or the radiation. My head begins to hurt and causes me to remove them. I’ll only use them while inside when I need to have headphones on. Otherwise, outside I can’t hear anything and after long usage i begin to feel ill. Not my favorite. I bought a pair for a friend and they didn’t like the vibration either.
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray
AnthonyV Posted
I wear hearing aids on both ears and conventional earbuds or earphones are either impractical or uncomfortable. I got these thinking they would work similar to what an audiologist would use to check your hearing. They don't. I get more response by placing the transducers just behind my ears as opposed to in front, on top of the jawbone. In fact, many bone conduction devices for people with profound hearing loss are placed behind the ear. I couldn't recommend these for someone that wears a hearing aid or suffers from hearing loss.
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray
Posted
Hi there- Shokz here! Thank you so much for sharing your feedback. We're sorry to hear these are not a good fit for you. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Coley Posted
Flops over ear holes, fits loose, tried on adult and child. Loud to people nearby. Unusable. Returned same day.
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray
TechChallenged Posted
The neck piece is stiff and rubs. It was not comfortable. We returned this. The sound quality was fine, but difficult to get on and off and rubs the neck too much to wear.
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray
CAYAGUA Posted
I bought this product because I was experiencing considerable ear pain after using my headphones for more than one hour. I found that using these bone conduction headphones made by ear pain worse
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray
Posted
Hi there- Shokz here! We're very sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you!
Leonardjohn711 Posted
Get the OpenRun Pro, the Move is very tinny, no bass. I had the original Blue 2 s, want to replace with new tech, this doesnt sound anywhere close to the original. The pro is a fine bone conductive device. We also have the opencom for work.
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray
Yasir Posted
Headphon's microphone has stopped working. Our sound is too slow to be heard by others. I coudn't find the serial number so I have submitted a claim on your website without serial number.
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray
Posted
Hi Yasir- Shokz here! We're sorry to hear this has been your experience. Our Customer Happiness Team should be reaching out to you soon with a prepaid shipping label. Thanks!
Nick Posted
They worked well for 3 months and then stopped working. Maybe my sweat got into the electronics, but they weren’t damaged in any other way.
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray
Posted
Hello- We're sorry to hear your OpenMove is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Deligal59 Posted
Not worth the money. And couldn’t return them only gave 15 days not 30-60 like most places with receipt. Would not recommend now we are stuck with them. Bad news on this one.
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray
Keli Posted
These are not universal fit. I have had mine for 1 month. The sound quality for music is not great. Phone calls sound quality is fine. The bone conduction is not great on me. They seem to be a bit big for my head. If I had a ponytail, they may sound better.
941FLCOWBOY Posted
I bought these for myself and found that they were too small for my head. They work well for my wife. I will buy them if they offfer a larger size
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray
Posted
Hi there- Shokz here! Thanks for sharing your feedback. We're sorry to hear the OpenMove did not fit you well. We do have our new OpenFit that has no headband at all! Please reach out to our Customer Happiness Team if you have any questions. Thank you!
WLM18 Posted
Headphone will give you pressure headache. Sits on a pressure point. I started using and immediately got a light headache then increased. I had to return and get money back.
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray
AilaJ Posted
For a large skull only,otherwise it falls off and dissapears into the ethers.
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray
Posted
Hello- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenMove. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
kjr78 Posted
I can see the appeal to runners but they did not fit my head and the sound quality is worse than a $30 pair of truly wireless earbuds
This review is from Shokz - OpenMove Bone Conduction Open Ear Lifestyle/Sport Headphones - Gray