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TripleAAA Posted
We assembled them Monday, today is Thursday and i already feel the cushion weighed down and back of my thighs can feel the wood in front of the chair. Take note I am only 140lbs, husband is 155lbs and we have kids that are less than 100lbs. This is supposed to carry up to 250lbs. How do you even return these?
Posted
Dear Customer,
We are truly sorry to hear about your experience with our Avalon Deluxe Parson Dining Chairs. Your comfort and satisfaction are paramount to us, and we apologize for any inconvenience caused. Please contact our customer service team at your earliest convenience at customerservice@simpli-home.com. We will assist you promptly with the return process and explore other options to ensure you find chairs that meet your expectations. Your feedback helps us improve, and we appreciate you bringing this issue to our attention. Rest assured, we are committed to resolving this matter to your satisfaction. Thank you for choosing Simpli Home; we look forward to restoring your trust in our products.
Warm Regards,
Simpli Home
Skaguilar Posted
The chairs are very easy to assemble and they look great in my living room, I'm very happy with my purchase!