Customer Ratings & Reviews

The team did an excellent job. They were very knowledgeable on camera installations. Coordial and professional as well.

The tech installed my camera in 20min, the connecting to wifi took longer but that wasn’t their fault, i find that nest products are very finicky to set up but once they get connected they work very well

The customer service guy was so sweet and helped me so much understand how to work my Ring camera, once installed and took his time installing the camera.

1/29/24. Derek and Carlos did an excellent job of installing these smart floodlights, after which they did an excellent job of explaining how to operate them. Thanks!

This agent replaced my garage ring camera. One of the nicest person and professional person I’ve meet at Best Buy.

I got my Eufy Solar Cameras mounted through bestbuy. They were ontime, friendly, and knowledgeable.

Product should not need a professional to connect to WiFi though.

THE GENTLEMAN WHO CAME TODAY. IT WAS HIS SECOND TIME CAME EARLY GOOD JOB ! BESTBUY !! HAPPY CONSUMER !!

All I received from the Best Buy Tech Installers were excuses of “Why” the were unable to do there job! This process has been tumultuous, and has not been completed as of yet.

The camera was installed too low, I wanted it to be installed at least 9 feet from the ground as the instructions said. The picture provided is the way geek squad install the device. Yes, it's not put up correctly. I can not reach anyone to fix the problem. All I've been getting is the runaround, being put on hold and no one comes back. I had to pay another company to come out and fix the problem.

Jeff is amazing and did a wonderful job. The BEST BUY comprehension SUCKS! No one fully cared to understand what I was explaining to them to make my ring defective camera right. I’d ONLY refer to a friend if they fix the problem tomorrow when I go in store.

Best Buy hired a 3rd party and they damaged my home

They came in and very quickly and easily installed our Ring floodlight! He also helped us connect it to our wifi. He was even willing to go over how to use it and everything too but we already know how to use it. Very simple, fast, and easy with this. Here’s the caveat though. This was back when the Best Buy Total Tech plan gave this to us for free. We just had to buy any item from Best Buy and the installation was included for free. I personally would never pay full price for this service. I’d rather get a handyman to install a bunch of them at once, or simply do it myself. But if it’s included in your purchase absolutely yes.

The Geek squad surveyed my property and my security needs. They were able to make excellent suggestions that I approved and that were installed professionally and promptly.

The Geek Squad is remarkable and well worth the money! Let's see, so far, they've fixed my laptop twice due to different issues. installed 2 Ring Doorbell and cameras at my home; helped me access my deceased brother's locked computer, so I could get his vital insurance info; and installed my wall TV. All of this was done with professionalism and a smile. Not to mention the extended return policy and warranties, and I receive on ALL my purchases at Best Buy. Who could ask for more?! I loooooove these guys!!

Rating: ⭐⭐⭐⭐⭐ (5/5) Upgrading to a Smart Floodlight is a transformative experience, and the Smart Floodlight Replacement and Install service for existing power sources has proven to be a game-changer. As a homeowner keen on enhancing security and convenience, this service has exceeded my expectations in terms of efficiency, functionality, and overall satisfaction. Seamless Replacement Process: ⭐⭐⭐⭐⭐ (5/5) The Smart Floodlight Replacement and Install service seamlessly replaces traditional floodlights with modern, smart equivalents. The installation team efficiently removes existing fixtures, ensuring a smooth transition to the smart lighting solution. This process minimizes disruption and allows for a quick upgrade to the latest technology. Compatibility with Existing Power Sources: ⭐⭐⭐⭐⭐ (5/5) One of the standout features of this service is its compatibility with existing power sources. The installation team adeptly integrates the smart floodlights into the current power setup, eliminating the need for extensive rewiring. This not only streamlines the installation process but also makes the service suitable for a wide range of homes. Smart Home Integration: ⭐⭐⭐⭐⭐ (5/5) The smart floodlights seamlessly integrate with popular smart home ecosystems, allowing for convenient control through voice commands or mobile apps. This integration enhances the overall smart home experience, providing users with the flexibility to manage their outdoor lighting remotely and effortlessly. Motion Sensing and Customization: ⭐⭐⭐⭐⭐ (5/5) The smart floodlights typically come equipped with advanced motion sensing capabilities, adding an extra layer of security to the property. The ability to customize motion zones and sensitivity ensures that the lights respond precisely to movement, reducing false alerts and enhancing overall effectiveness. Energy Efficiency and Cost Savings: ⭐⭐⭐⭐⭐ (5/5) Smart floodlights often come with energy-efficient LED bulbs and smart controls that allow users to optimize usage based on need. This not only contributes to lower energy bills but also aligns with eco-friendly practices, making the upgrade a win-win for both homeowners and the environment. Remote Monitoring and Control: ⭐⭐⭐⭐⭐ (5/5) The ability to monitor and control the smart floodlights remotely is a significant advantage. Whether adjusting settings while away from home or scheduling lighting routines, users have unprecedented control over their outdoor lighting, enhancing security and convenience. Customer Support and Satisfaction: ⭐⭐⭐⭐⭐ (5/5) The customer support accompanying the Smart Floodlight Replacement and Install service has been exceptional. From scheduling the installation to post-installation support, the service providers have demonstrated a commitment to customer satisfaction, ensuring a positive and hassle-free experience. Conclusion: The Smart Floodlight Replacement and Install service for existing power sources is a brilliant solution for homeowners seeking to upgrade their outdoor lighting to the smart era. The seamless replacement process, compatibility with existing power sources, smart home integration, motion sensing capabilities, energy efficiency, remote control features, and top-notch customer support make this service a valuable investment for those prioritizing security, convenience, and modern technology. Highly recommended for homeowners looking to illuminate their outdoor spaces intelligently and efficiently.

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Ring camera was installed great work in less than an hour, installer explained the installation I was very happy with his work.

The installers subcontracted by Geek Squad did an excellent job of installing the camera and assuring all was in working order. So much so one of them gave his cell phone number in case the lights needed to be adjusted. It was broad daylight and you couldn't determine the actual coverage it would produce until nightfall.

All of the service agents are very nice and pleasant to deal with. We never really had a problem until this last life that was put up. I don’t know why but it’s by my back door in a corner to aim out toward the patio and driveway. But one light is facing back into the corner and basically useless and it just keeps blinking off and blank. It’s irritating. I have another agent coming out tomorrow to fix it and I’m sure he’ll fix it but I will continue to be a faithful Best Buy customer have been for oh my God Over 40 years I don’t wanna go past that bye-bye