Customer Ratings & Reviews

This product has amazing sound and quality, although it's a little pricey. You really need the entire bundle to enjoy this system. The Arc is very dynamic, the sub has excellent base, and I'm using the One SL's for rears and they provide an excellent addition to the surround sound feature. Everything easily connects into its own ecosystem, and that's quite nice. The nighttime sound mode definitely helps if you have sleeping members within your house. I'm not really impressed with Dolby Atmos function because I don't really hear it but the two rear speakers definitely adds to the surround sound capability. This leads me to another point, you can only add two extra speakers to the Arc system. So, If you wanted to further increase your surround sound capability, you can't. Also on the negative side is the lack of using streaming services like YouTube or streaming video from your phone. Although this is a great sound system, I feel like these are basic things that should have been included for the price. The last drawback on this system would be the fact that they don't support Android platform in its entirety. So, if you want to tune the system with the app auto feature, then you're going to have to borrow an iPhone from a friend or family member.

First of all I would have purchased the ARC [white] regardless because the black playbar never matched my decor. That said, if you previously owned the Sonos 5.1 with the previous Playbar you will not be disappointed with the ARC. A little more crisp, nothing lost in quality for TV and Music playback. Airplay2 is a much needed bonus. No more need to play music from that convoluted and bugged down iOS/PC Sonos app. For my setup, I just swapped the Playbar with the ARC using previous Sub and ONE Surrounds. Just remove the sub and surrounds from previous setup. Unplug the Playbar, Power up the ARC and set it up, then power on the ONES and Sub and add them to the ARC. Voila. Dolby Atmos: I have mixed feelings and little bit disappointed. Here is why. I used a Dolby Atmos Demo CD to test the sound. The limitation of soundbars in effectively reproducing Dolby Atmos sound effects is well known. I believe Sonos built the ARC with users who might be using the unit by itself alone in mind. So the ARC was designed as a dedicated Dolby Atmos system with the up-firing speakers built-in. Now, what happens when you add 2 ONE surround speakers and a sub. For some reason the ARC does not pass on or share the Dolby Atmos sound effects with the Surrounds, it tries to reproduce all the effects by itself. And there-in lies the limitations. I've seen other 5.1 systems that come very close to reproducing the Dolby Atmos sound effects by using the surround speakers. I believe the ARC in a 5.1 setup could do even better if only the surrounds were in concert. Hopefully with future firmware updates this can be achieved. In the meantime the ARC rocks.

I bought this to add Atmos sound to compliment my new LG Oled tv and replace my 13 year old TV and Bose Cinemate 1SR soundbar. I expected to get this plugged in and be blown away by the difference compared to my 13 year old system. But I wasn't. Maybe my expectations were too high? It's still very good but first I'll start with my disappointments. Does not include a remote control. My LG tv remote and a couple other devices will not control the sound so I have to use the app with those devices. I also added a sub to this soundbar. I'll write a separate review for the sub but in my opinion, my 13 year old Bose sounded a little better. Volume up and down are increments that are pre-determined. I find that sometimes the lowest increment is too loud, leaving no more adjustability. Which is unlike my old system that faded up or down, being infinitely adjustable. I also had issues setting up this system. It took awhile but ultimately after two hours everything seemed to be in working order. These are minor gripes that I did not expect with this premium product, therefor did not have much weight on my rating. Music does sound very good on this bar and my Apple Music subscription integrated perfectly in the app. The app is very nice and easy to use. I've tuned everything in the app. It sounds good and it has been working flawlessly since. Ultimately, I will be relying on the expandability of Sonos products to take this from very good to great.

I really enjoy the Sonos Arc. It is the best sound bar for a home theater, to balance sound quality, ease of access to IOT devices, and quick changes to different sources. I paired with the mini sub and two Era 100s, for 5.1 surround. only drawback is that HDMI is the only input. It should have line-in, bluetooth, or at least the new Sonos adapter. there's no excuse to not have bluetooth option, so I removed a star.

Good sound, but drops off WiFi often. I have to reconnect these devices to my Sonos account all the time. I ultimately resort to using Bluetooth to play music.

Previous order elsewhere, but never came. I reordered at Best Buy & received it as promised. Very happy with my Sonos Arc!! Great sound & clarity. It is huge, but nice looking. I do need to upgrade my tv to enjoy atmos. Great packaging of the product, on par with Apple packaging.

The sound is great, I just don't like that it wont connect to the TV by Bluetooth. It's the only cord you can see running to my TV and that urkes me (thankfully my wall is black) , other than that it's good.

I went with the sonos arc due to the shape that mounts properly under my mantelmount mm540 while allowing the upfiring speakers to project atmos sound. The clearity and sound is the best I've ever heard in a soundbar, it delivers true theater sound for the best home theater experience. Only downsides are no android support on trueplay, no Bluetooth and not DTS-HD/X support.

Really like this sound bar. Out of the box, crisp, clear and amazing for dialogue. Little disappointed with its virtual surround capabilities even when paired with Sonos One’s. That disappointment is clearly centered around the price / performance ratio. The sound is amazing, but think you might be able to get the same with a cheaper alternative like some of the vizio models.

I would give it 5 Stars if Sonos software was better. The CEO made a statement today about their game plan to make things better so looking forward to that. Regardless, it sounds AMAZING and do not need the additional speaker or the sub for smaller living rooms.

Great sounding speaker. Wish it had a remote. And Don't little green flashing light in front middle of speaker. Makes me look down at it as I'm watching TV. Also no on screen prompts to adjust speaker. For the big bucks I paid for it you would think it would be better setup with it own on screen app.

My Sonos TV stereo system works absolutely fantastic. The only problem was buying it online with Best Buy. I bought the system. The person forgot to tell me I needed a bracket. I told him where I was going to install it and of course when the service geek installer came out, he noticed there was no bracket mentioned it to his boss, but was told to bring it anyhow. It was a disaster. We waited two days for another bracket and trying to get a hold of the geek squad again would make you pull your hair out. So what I can say is never buy online from Best Buy again just go to the store .

Once you get accustomed to a better sounding TV/ Soundbar you're never going back. Budget for the Sub and 2 Play ones for the rear, don't settle for less.

Plenty of sound. Left channel, right, center and bass.

Very good speaker how ever probably not worth the upgrade from beam gen 2.

System works very well, however each time you turn off the tv. Once you turn it back on you have to readjust the volume.

Overall it’s great. Audio drops in and out every once in a while. Alexa functionality will sometimes stop working.

Excellent quality, great sound but there's needs to be a way to bypass the sound pass thru on the tv without having to buy a new tv or a $300 HD Arkana.

Sound is amazing and Atmos is theater like. Have a comparative setup, sun with ones. The hookup can be a pain in the backside sometimes that is the only reason I gave it a 4. If they were easier and would stay connected it would be a 5 all the way. It’s the only downfall of Sonos.

I love the look and the system flexibility however the sound quality for the money could be better