Sony INZONE H9 II Wireless Noise Cancelling Gaming Headset for PC, PS5, Switch, and Mobile White WHG910N/W

Customers are saying

Customers admire the INZONE H9 II Wireless Noise Canceling Gaming Headset for its exceptional sound quality and remarkable comfort. Users appreciate its lightweight design, long-lasting battery, and versatile connectivity options. The headset's appealing design also contributes to its positive reception. Overall, the INZONE H9 II appears to be a well-received gaming headset with no reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Rated 1 out of 5 stars
Absolutely garbage.
Zuniga Posted 1 week ago
No good. I play a lot of competitive first person shooters. So a need for clear crisp sound that helps me hear the slightest sounds is a must. These sound good to an extent. It has great bass but it really seems to focus on low frequencies so the entire time it just muddles everything else. I could not hear enemies coming I could not tell what sound was what. Everything just sounded like bass was boosted to max for every sound. Mind I play on PS5 and these are ps5 compatible but even tweaking the sound through the enabled settings only made it worse. For the price of $350 they are complete garbage. If it was priced at maybe 50-75 dollars then ok cool get them if they fit your sound profile needs but if your doing any competitive do not get these. I returned this for steel series arctic nova pro for $219 at Best Buy. These blow are night and day difference. They blow the Sonys out of the water I was susceptible because of the pricing and originally went with Sony since I thought ps5 is Sony and compatible and the high price would get me what I paid for but boy was I wrong.
No, I would not recommend this to a friend
Unhelpful (1)
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Brand response from SonyListens
Posted 1 week ago
Hello Zuniga,

Thank you for considering Sony products.

We are sorry to hear that the WHG910N headset did not provide the clear and precise sound you needed for competitive gaming. We understand how important it is to hear every detail clearly, and we regret that the bass focus affected your ability to detect sounds accurately. It’s disappointing that adjusting the settings on your PS5 did not improve the experience. We apologize for the frustration this caused and for not delivering the performance you expected at this price point. We appreciate your feedback and will share it with our team as we continue working to enhance our products.

Best regards,
-Fred <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

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Customers are saying

This summary was generated by AI based on customer reviews.

93%

would recommend to a friend

Rated 1 out of 5 stars
Absolutely garbage.
Zuniga Posted 1 week ago
No good. I play a lot of competitive first person shooters. So a need for clear crisp sound that helps me hear the slightest sounds is a must. These sound good to an extent. It has great bass but it really seems to focus on low frequencies so the entire time it just muddles everything else. I could not hear enemies coming I could not tell what sound was what. Everything just sounded like bass was boosted to max for every sound. Mind I play on PS5 and these are ps5 compatible but even tweaking the sound through the enabled settings only made it worse. For the price of $350 they are complete garbage. If it was priced at maybe 50-75 dollars then ok cool get them if they fit your sound profile needs but if your doing any competitive do not get these. I returned this for steel series arctic nova pro for $219 at Best Buy. These blow are night and day difference. They blow the Sonys out of the water I was susceptible because of the pricing and originally went with Sony since I thought ps5 is Sony and compatible and the high price would get me what I paid for but boy was I wrong.
No, I would not recommend this to a friend
Unhelpful (1)
Report Comment
Brand response from SonyListens
Posted 1 week ago
Hello Zuniga,

Thank you for considering Sony products.

We are sorry to hear that the WHG910N headset did not provide the clear and precise sound you needed for competitive gaming. We understand how important it is to hear every detail clearly, and we regret that the bass focus affected your ability to detect sounds accurately. It’s disappointing that adjusting the settings on your PS5 did not improve the experience. We apologize for the frustration this caused and for not delivering the performance you expected at this price point. We appreciate your feedback and will share it with our team as we continue working to enhance our products.

Best regards,
-Fred <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

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Absolutely garbage.

Zuniga Posted 1 week ago

No good. I play a lot of competitive first person shooters. So a need for clear crisp sound that helps me hear the slightest sounds is a must. These sound good to an extent. It has great bass but it really seems to focus on low frequencies so the entire time it just muddles everything else. I could not hear enemies coming I could not tell what sound was what. Everything just sounded like bass was boosted to max for every sound. Mind I play on PS5 and these are ps5 compatible but even tweaking the sound through the enabled settings only made it worse. For the price of $350 they are complete garbage. If it was priced at maybe 50-75 dollars then ok cool get them if they fit your sound profile needs but if your doing any competitive do not get these. I returned this for steel series arctic nova pro for $219 at Best Buy. These blow are night and day difference. They blow the Sonys out of the water I was susceptible because of the pricing and originally went with Sony since I thought ps5 is Sony and compatible and the high price would get me what I paid for but boy was I wrong.

No, I would not recommend this to a friend

Unhelpful (1)

ReportComment

Brand response from SonyListens

Posted 1 week ago

Hello Zuniga,

Thank you for considering Sony products.

We are sorry to hear that the WHG910N headset did not provide the clear and precise sound you needed for competitive gaming. We understand how important it is to hear every detail clearly, and we regret that the bass focus affected your ability to detect sounds accurately. It’s disappointing that adjusting the settings on your PS5 did not improve the experience. We apologize for the frustration this caused and for not delivering the performance you expected at this price point. We appreciate your feedback and will share it with our team as we continue working to enhance our products.

Best regards,
-Fred <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Customer Ratings & Reviews