Customer Ratings & Reviews

Good headset below msrp. Its audio is not quite what it should be for the price but it is still good. The ANC actually works really well especially for a gaming headset. The MIC audio is a little trashy and should be removable. The comfort is really nice but I have heard issues of the longevity of the headband. It should be able to send a wired signal. For an Open Box deal of $130 I would say it is a really nice headset but don’t spend $330.

Trying out the the headphones were very comfortable. If you are familiar with the Sony WH-1000XM3 - M5, this will be very similar. Noise cancelling is not all great like the Sony signature headphones but it get the job done. Mic is good but ive been using another decidated XLR microphone but fot gaming mic, it will do the job. The software had problems and there are patterns that it does not detect out of the box. My PC has to be fully restarted or shutdown in order to detect the headphones on the software. Don't put it to sleep or hibernate. When using the equalizet its is ok but the sound quality is not great but for a niche for gaming, it is not bad. Spatial audio is somewhat laughable but its fine. In summary, the headphones are not bad but they are mostly $200 instead of $300 headphones

First Good 3d audio Two Super cancel noise and 32 hours to use But it to close to the 3d pulse in spec tha why i thinks it to expensively for this new inzone sony head set there are good head set but to expensive

I AM A WOMAN GAMER I bought these in July for my PS5 and wanted to wait a bit before I submitted a review. The sound quality is not as good as the Pulse 3D headset also made by Sony. I expected equal or superior sound quality because of the price point. Sony would do well to add sound customization for PS5 players via a software download right onto our consoles. I would like very much to be able to tweak the sound a bit. Today, I noticed that the cushion at the top of the headset came off (see pics). The construction of this headset could be better. I do like the fact that I can connect this headset via Bluetooth to my iPhone and talk on the phone or listen to music and still be able to hear game sound, voice chat and phone convo/music seamlessly. Please Note: while talking on the phone voice chat is automatically muted meaning only the person you’re speaking with on the phone can hear you. The battery life is great! I can play all day (12+ hrs) and if necessary I can charge and play as well. Bottom line: if you have the money to buy or you wanna spoil yourself, I’d recommend these! Happy gaming!

I love this headset, it sounds amazing, much better sound than the Pulse 3D and i can wear them for hours without feeling pain on my ears. Great for long sessions and overall a solid headset. I would recommend getting the protection plan because at this price point it’s better to be safe than sorry!

Lightweight Headset comfortable for long hours of usage and the noise cancellation is very useful!

Great Sound Quality. Only Issue is I wish the Distance Range on them were a little Further. When I go to my kitchen they lose connection.

Good Sond for games,however, not as much as for music. Comfortable and light but very large.

As the title of my review says, these are headphones that one can truly expect to be able to enjoy multitasking with on multiple devices. I am impressed with the versatility present here. These headphones are able to connect via Bluetooth to devices like your phone and play audio from that source while simultaneously playing the audio from whatever device you have hooked up with the 2.4ghz USB-A dongle. I can confirm that this headset works excellently with the USB-A dongle with both my gaming desktop PC and with my PS4 Pro! Although this is advertised for use with the PS5, this will indeed work with the PS4 from my testing! The dongle has a switch on the side the moves from PS5 to PC in selection, and there is a nice LED light on the top of it that indicates whether it is turned on and connected to your headset. This headset is an example of the gaming industry moving forward in my opinion. Present here is a device that delivers many features that gamers will benefit from, such as active noise cancellation and the versatility to work between multiple devices at the same time. For example, I found that I can be talking to my friends on our Discord server on my phone with this headset while at the same time gaming independently on my PS4. I love this ability to have my game and my private conversations going on at the same time. This headset takes into account this audio split with hardware buttons on the headset that lets you control the balance of audio between the two sources. On the right ear cup, you have two buttons labeled game and chat that let you direct the balance of your volume including totally muting one audio source or the other. You have a master volume controlled on a scroll wheel on the left ear cup. The build quality present here is great---as it should be for a headset of this price. The plastics all feel solid, the foam headband feels comfortable, and there appears to be plenty of adjustability in the size of the headset from small to even very large heads. The flip away mic articulates nicely, and the buttons and other hardware inputs of the headset all feel solid. The color is, of course, a perfect match to the PS5 white console color scheme and would like great as part of that set up. In general, this headset feels a little on the bulkier side, but I am not surprised as this comes with so many features including the ANC and ambient noise setting and involved mics and the various antennas and hardware needed for both Bluetooth and 2.4ghz wireless connection. The audio of this headset I would say is average to above average. Out of the box, present here are excellent, full mids, trebles that sound crisp but sometimes at higher volumes come out as rather tinny sounding, and then bass notes that are present and accentuated, but could certainly be more robust and powerful for headphones of this price and size. I would, in honesty, expect better audio quality in general from headphones of this price, but I am willing to give some allowances as this is such a well featured headset. EQ settings are present on the Inzone Hub app for PC and for the phone app, including the spatial audio settings. I think the spatial audio is really great for videogames and some music and will become even more useful as more media sources utilize spatial audio. There is a YouTube video from Sony called “360 Spatial Sound Mapping Demo” that really demonstrates how impressive the 360 Spatial audio can be. Altogether, what you are getting here is a great entry from Sony into the wireless gaming headset market that comes with features that are bound to make some audiophiles and audio-gear nuts drool. If one’s interest is purely in a gaming headset to work with their one dedicated gaming device, I would not pressure them into spending this much for a headset. The audio quality is not reflected in the price, but rather the features are. Thanks for reading and I hope this review helps you with your purchase decision!

----Design---- Pros -Mostly comfortable and very light weight - Buttons are easy to identify while on your head - White and black is a nice modern look - Overall design is clean and well made - Can be expanded to fit larger heads or situations yet small enough for smaller heads (not something all headsets do well in the small department) - Mic is easy to activate by pulling down, easy to hide out of sight too - Cups are able to rotate so the entire headset can lay flat - Included 2.4ghz wireless dongle for superior audio to the Bluetooth audio - Charges via USB C Cons - The leather material used on the cups is terrible. Unfortunately, a lot of headphone model use this. It's garbage. It promotes sweat, feels sticky and uncomfortable after a while. The use of mesh, like other premium headphones in this price bracket use would have been a far better decision. This alone will severely limit my use of these, if not cause me to stop use all together. - This is not so much a design decision, but, there is no case included in the packaging. This is also something other headsets in this price range offer, seems like a huge omission for the price Sony is asking for these. - Mic is permanently attached and forced to live in an upright position when not in use. While not a dealbreaker. having it retract into the left cup, or removable all together would have been a better design choice here - Headphones are not able to fold. Having the omission of a case as mentioned above, this makes it even harder to travel with these in a bag. ----Features/Functionality---- Pros - The spatial audio is VERY good on these headphones with the use of the 2.4ghz dongle. Sound is very directional and you do not need to pay extra for this feature via software. It is included and operational in the Sony InZone desktop app. - These headphones include active noise cancellation and transparent modes. The Active Noise Cancellation is acceptable, but far from Sony's best. They could have done a whole lot better with this price point, however, the ANC is good enough to block out most ambient noise, and it's inclusion makes this a pro. The transparency mode is also average at best, but does allow ambient noise to come through and be heard much easier than if it wasn't present at all. So this is also a pro for it's inclusion and works good enough functionality. - Battery Life is AMAZING! Sony claims something like 32 hours with ANC turned off. I have used these almost exclusively with ANC turned on, aside from testing out the other modes, and I have yet to have to charge these things using them over the past week (at minimum 48 hours total). This is remarkable and an absolutely major, major pro for these headphones. Absolutely best in class here. - Mic performance is about what you'd expect from most gaming headsets. Audio is clear enough and background noise is isolated so hearing speech isn't a problem for others. This mic is not going to win any awards, and it is far from best in class, but, it meets expectations, performs good enough for the intention of in game chat. It is not intended for media creation, therefore I am not judging it as such. Just note, if Mic quality is important to you and you with to use these as dual purpose, this would be a deal breaker, or, require you to use a separate mic. - The InZone app is very easy to use with these headphones and it makes locating all features a breeze. This is actually an area I am noticing more and more with gaming peripherals, is getting more and more confusing and terrible. I appreciate that Sony kept things well thought out, clean, and very easy to navigate and use. No one should have any issues finding features or using this application along with the headset. Cons - The most important aspect of headphones is sound. Unfortunately, the sound is just "ok" on these. Sony is capable if exceedingly better audio fidelity. These headphones do pretty good with lower frequencies such as bass, and even the mid range retains most of it's fidelity, though mid level bass does feel a bit forced. Where things go flat is with the higher frequencies. There is simply no sharpness to anything these can produce. I tried all three sound settings (Bass Boost, Music/Video, Custom EQ) to try and achieve a better balance, but unfortunately, it just isn't there. It feels almost like the tweeters are synthesized or synthetic. It's weird to explain, though once you listen to these you'll likely understand what I mean This con is also amplified by again, Sony's high asking price on theses, where expectations for what Sony is known to produce and what this price point demands, Sony could have and should have done much better here. - Bluetooth audio is horrible! This is nothing new to Bluetooth audio, however, it is extra worse on these. I could not believe how downscaled the audio became when using these in Bluetooth mode. You also lose all of the advanced spatial audio features when using this mode as the InZone app does not recognize these headphones when on Bluetooth. Fortunately, all of these issues are fixed using the included USB dongle. The sound is far better (though still lacking as mentioned above) and all features work. ----Bottom Line---- I know that I rattled off a number of cons here. On the surface, you would be right to expect that I likely hate these headphones. This is not the case. This is actually a very good, well rounded headset for the sole intention of gaming. That is what Sony intended for these to be, and that is what they do well. Spatial audio is critical for directional sound in games, and Sony nails this. Adequate mic performance with easy access is also a must. Sony does this well also. Comfort is also a must for long gaming sessions. While I have my opinions on the awful leather material, these are otherwise extremely light and comfortable. Pair that with exceptional battery life and fantastic app experience, this is a gaming headset surely to please most gamers. I have come to have very high expectations for Sony products over the years. They typically set a benchmark for nearly all of their products, This however, is setting no benchmarks, and I know Sonly could have done more with these. All in all, a solid 4 star product. The disappointing audio fidelity forced me to remove 1 star

Sony’s 360 spatial sound included with this headset really makes a difference and It adds a whole new level of realism when gaming. Overall the sound quality, comfort and noise cancellation are as good as it gets but the lack of the standard wireless headphone voice indicators like Power On/Off, Pairing/Connected, Battery High/Medium/Low, ANC On/Off Ambient keep it from being five stars. Pro: - Fit and feel are very comfortable even when aggressively gaming - Noise Cancellation is excellent - Sound quality is good for gaming and the equalizer lets you tune it to your liking - Game sounds are much more dimensional with the 360 Spatial audio Cons: - No voice indicators, you only get beeps which are not intuitive - No case or protective bag - The USB receiver is 4 cm long which is not laptop friendly - In Zone Hub App is only available via the USB receiver and not via Bluetooth These headphones are simple to connect if you use the USB receiver. Connecting via Bluetooth can be problematic because you have to keep checking the LEDs on the ear cups to see if you are in pairing mode or connected. There are no voice responses to tell you the status of the headphones, only cryptic beeps. To get the most out of these headphones you need to set up the Spatial audio and the In Zone Hub app. The Sony’s 360 Spatial sound is configured using an app on your phone. This helps configure the spatial sound quality to your ears. Once you have that done you download the In Zone Hub app to your pc. The In Zone Hub lets you control the sound and device settings. This is where you can select one of the three preset equalizers or create a custom one. You can also select different microphone levels as well some noise cancellation options. Note that the In Zone app is only available if you are using the USB receiver, if you are using Bluetooth you lose these features. After I set up the spatial audio and tuned the equalizer for my taste the audio quality was excellent. Out of the box I think these headphones are bass heavy which is good for gaming. I was really surprised by how much the sound improved due to the directional separation of the sounds. Instead of just hearing a boom in my ear I also had some direction of where it came from. Basically it made the sound directional which made the overall game much more realistic. In FPS games this really does help because you aren’t just reacting to sounds left or right. The headset has a volume control and ANC switch on the left ear cup and the microphone arm works as mute switch in the up position. The On/Off, Bluetooth and Chat/Game button are on the right ear cup. The microphone works great and cuts out the ambient room noise so that the person on the other side doesn’t hear the background sounds like the pc fans. The noise cancellation is as good as it gets. With it on I couldn’t hear any room noise at all and in the ambient setting it lets in just enough sound that you have some room awareness. On the downside, there are no voice responses such as Power On, Battery High/Low, ANC On/Off/Ambient, Waiting to Pair/Connected or any of the standard voice responses you get in most wireless headphones these days. Instead there are some LEDs on the ear cups and some beeps that tell you that you pressed something. This can be problematic because you have to remove the headset to see what the LEDs are indicating. When changing ANC you have to listen to know which setting you are on. The battery level is indicated with LEDs when first powered on or via the In Zone app. The USB receiver is 4cm long which can be a major pain if you are using a laptop. The headphones are charged via an included USB-C cable and the battery life is estimated at 32 hours. Fit: These headphones have very soft foam ear cups that allow your ear to sit inside the cups. The leatherette covering on the ear cup is supple so it conforms to your skin and definitely helps with the overall noise isolation. The foam on the top support is thick enough to keep you from feeling the plastic band. Overall these are some of the nicest fitting headphones I have ever used but because they are closed they do get a tad warm with long intense gaming sessions. The pull down microphone is moldable to better align with your mouth and its long enough to pick up your voice but not so long that it gets in the way.

Having a PS5 I was really looking forward to a high end set of Sony gaming headphones designed specifically for the PS5 and though they are good, an update could make them great. I never tried the Pulse 3D as I felt they were more of a budget headset. To start off the Inzone H9’s feel well made and are very comfortable with soft material on the ear cups and headband. Another plus is if you have a large head these should fit you no problem as they have a lot of adjustment. Setting up the headset is like any other gaming headsets that use a Bluetooth dongle, plug it in and you’re ready to go. This is where my first issue comes in though, when you use these first on a PS5 you can use the controllers mute button to mute the headset without having to flip the mic to mute. Using the controllers built in mute button allows you to leave the mic down and mute the headset, which creates less wear on the boom mic. I’ve had other headsets flip to mute mic wear out over time because of the constant up and down flipping. This wouldn’t be that big of a deal if you could easily swap out the mic with a new one if it wears out. The real head scratcher is after you plug these in and use these on a pc this feature is no longer available on the PS5! I’m not really sure why Sony would do this as the mute button on the PS5 controller is the fastest way to mute or unmute a headset when gaming. If you want to use them on a pc and a PS5, it’s kinda double edge sword because the Sony inzone app on the pc allows a lot of customization you can’t do on the PS5. As good as the inzone app is, I don’t understand why Sony didn’t create an iOS/Android version so you can make these adjustments from your phone/tablet instead of a pc. In terms of gaming the headset sounded great with good situational awareness and clear chat audio. Having the ANC is definitely a plus on a gaming headset and with it turned on, it made the fan I had running in the background like it wasn’t even on. The Inzone H9’s are a good headset that could be great if Sony thru an update allowed you to mute the headset with the controller and added an iOS/Android app like on the pc or allowed more customization on the PS5.

The sound quality, build quality, and comfort are all excellent. ANC works well enough but is not worth the price increase over the H7, which is the same headset as the H9 except without ANC. Obviously mic quality is trash as with any other headset, but it being non-detachable is a big disappointment. Battery life is fine but with ANC enabled it is pretty short, only about 15-20 hours. The software is nice and not a resource hog. Consider the HyperX Cloud II Wireless as an alternative, it is a fantastic gaming headset at a good price.

I bought these as a gift for friend who has a PS5 and works from home. She also switches from playing on both PC and PS5 quite often. While I completely acknowledge their are better wireless headsets available for better or similar pricing, the way this seemlessly works with the PS5 is invaluable. And the little dongle allows you to quickly switch from using it on the PS5 to using it for your PC. She does not game online but does take a lot of calls for work when using her PC, so the mic is certainly good enough for that. If you have a PS5 and want to keep the integration seemless and have a decently flexible budget, these are a great buy. Even if its value is maybe a little inflated (I feel that these should be about $100 cheaper), they do work very well for what they are. They are very comfortable (I tried them myself), they sound great, theyre lightweight, and they match your PS5 look. My biggest complaint for them that theyre pretty bulky and cant be stored easily. If they folded down or something, that wouldve been preferred. Like the XM4s. But the XM5s dont fold down either so theres that lol.

I have only tested these on my PS5, had to upgrade from my old PULSE 3D headset since it was falling apart. The quality is pretty good from my usage on PS5. To mute the mic, simply lift the mic up). It feels comfortable for those 1-2 hour game sessions, never felt any pain around the ears or head. I can't say anything about the software, since I have yet to actually install it on my phone. I only use this for my PS5. My only recommendation is buying an OPEN-BOX one that is in good shape. I was able to get one for about $138. For the full price you may want to simply shop around.

If you are getting this headset to use while gaming on a PC, then I would 100% recommend it. The audio sounds beautiful, the headset is very comfortable, and the battery life is incredible. The noise cancelling works pretty good as well as the dual connectivity. The reason I simply cannot give this product 5 stars though, is due to how awful the built in mic sounds. While this didn't bother me since I am using it on a PC setup with another microphone, if I only had the option to play on a PS5, the quality of the mic would be a dealbreaker. It quite literally sounds like you are speaking into a walkie-talkie from WWII. That and you can only access the INZONE Hub to adjust the audio if you have a computer.

These are by far the best overall gaming headphones. Very comfortable, sounds great, easily accessible from game to phone, long battery life. Only thing is price is a little steep.

The general consensus was ovrrall good, as i has the previous version of the ps headset for my ps4. I was theoughly happy with thos pair. They are lightweight, robust sounding, and they look failry attraive as well. The sound quality is great, the noice canceling feature is a must. The controls are pretty straightforward. The one downside i have is the build quality, as the feel a little flimsy like they can beeak easily. So be mindfull of handling. Overall i am happy, and would recomend.

Very Clcomfortable and good quality headset. A bit overpriced but nice to have the dual connection functionality with bluetooth and 2.4ghz. Very light but sturdy construction. My ears didnt experience much heat or discomfort from long gaming sessions. Noise cancellong features work quite well, the ambient sound control is a nice feature if you want to be able to hear others while playing. Using it on PC or Ps5 is a breeze and provides great 3D immersion. The chat/game audio fade button, as well as the volume knob, noise canceling and bluetooth sync built right into the headset make setting up and managing your sound a breeze. Battery life is great for the features being used (as long as you charge once a day you'll probablt never have it die on you. Also easy to charge bia usb and still use it). Some cons. The microphone boom is not detachable *but you can flip it up to mute which is nice. And the sound is weighted a little more to the bassy side. Highs aren't quite as sharp/well defined. Overall the sound quality is good but I'm being a bit picky since it is an expensive headset. Which is really my biggest gripe, if it was even $50 cheaper i think it would be a much better value. But if your a PC and PS5 gamer this is a good high end option.

The sound on these headphones is like no other from the 3 I've had before, the noise canceling really does cancel out any outside noise, there's 3 sound settings but be careful with sound setting 2 because as soon as you press it theres this weird pressure in your ears for a moment, maybe i have sensitive ears but that is the true noise canceling option, besides that my only complaint is that they do slide off your head easily here and there, but overall this purchase was definitely worth it would recommend