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Rating 4.6 out of 5 stars with 3776 reviews
Raymond Posted
These headphones are the best all-around option after comparing them to other flagship models. While the Momentum 4s offer superior sound and bass, the comfort level of the XM5s is unmatched. The exceptional sound quality can be further customized with the adjustable EQ settings. The case is slightly larger, but it fits well in a school bag, contrary to some negative feedback. The microphone quality, sound quality, comfort, and price (I purchased them for $300) are all excellent. These headphones excel in all areas, providing an exceptional music listening experience for extended periods. While the Momentum 4s may have a slight edge in sound quality, they caused discomfort after prolonged use. The XM5s, on the other hand, offer a well-balanced sound profile with an optimal balance of bass and treble. In conclusion, the XM5s are a must-have for anyone seeking a high-quality audio experience.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi Raymond, Thank you for taking the time to share your wonderful feedback on your Sony WH1000XM5! We're delighted to hear you like the excellent sound and mic quality, comfortable fit, adjustable EQ settings, portability, and overall features of your headphones. Thanks for choosing Sony! -Sam
MichaelC Posted
[Employee of bestbuy] The headphones have great noise cancellation, they aren't perfect but they sure are impressive. They are very comfortable but in warmer weather, they will make you feel a little suffocated. They aren't meant for the gym though, if you are laying down on a bench they will fall off your head because of the sweat, in this case earbuds are a better option. For casual walks, around the house, at a cafe, these are amazing. They have great sound quality and very nice bass. They aren't too bass heavy and the Sony app has a built in equalizer so you can customize if you want more bass, and customize your sound profile. The on headphones controls are also somewhat customizable. The left side of the headphones will control power, whether to turn ANC off and on or have pass through enabled. The left side you can control the volume up and down by swiping up and down the sides of the headphones. You can double tap the side to pause your media. Hover your hand over the right side to enable pass through and it lowers your media to hear your surrounding temporarily. There are many other features. The sound is amazing, the active noise cancellation is one of the best, the features are bountiful, the customer service is great, the only thing is it isn't meant for lots of sweat or working out.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi MichaelC, We're glad that you are happy with your purchase. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
AlaaA Posted
These headphones exceeded my expectations. The sound quality is clear and powerful with deep bass and crisp highs. They are very comfortable to wear for long hours, and the noise cancellation works great. Battery life is impressive and the build quality feels premium. Highly recommended.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi AlaaA! Thanks so much for the feedback.
It is truly wonderful to know that your WH-1000XM5 are performing so well for you! We are so happy that the sound quality and the fit are hitting all the right notes for your long listening sessions.
We appreciate you choosing Sony!
Warm regards,
Estefany
PaoloV Posted
Had these for more than a year and thought I’d leave a review. These headphones are probably the best noise canceling from Sony. Better bass than the XM4s and battery life. I get at least 22-25 hours of battery life paired with the iPhone 12 for the past year shocking. I don’t even need to max the volume because the noise canceling does so well with its smart chip. I sleep with no issues with these on haha. I like the headphone app in which I could change the sound settings to my liking. I listen to a lot of genres and it sounds clean. Audiophiles rejoice!!
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi PaoloV,
You made the right choice! We're glad that you like the sound quality, battery life, noise canceling function, fit, and dedicated app of the headphones. Thank you for choosing Sony!
-Ralph
Doren Posted
These are excellent-quality and very comfortable headphones for their price. The microphone for calls is really clear. But only after a week of using them, I came into contact with some issues where it would randomly disconnect from my phone for no reason, and I don't know why it does that. I really hope it doesn't do that with you guys. Besides that, def recommend
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi Doren!
Thanks so much for reaching out and sharing your experience with your new WH-1000XM5 headphones.
We're truly happy to hear you think they're excellent quality and comfortable, and that the microphone for calls is working clearly for you!
We're also really sorry to hear that you're already running into an issue with the headphones randomly disconnecting from your phone. That certainly shouldn't be happening, and we totally understand why that would be frustrating. Please know we take issues like this seriously, and we definitely are here to help and would be happy to provide some troubleshooting steps to get this resolved.
-Set Bluetooth Connection Mode to “Priority on stable connection” in the Sony | Sound Connect app.
-Update the firmware of your headphones to the latest version, using the app.
-Initialize the headphones and re-pair them with your phone. https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000541013.html
-If possible, try connecting your headphones to a different phone or computer. If the issue does not occur with other devices, the problem may be specific to your original phone or its Bluetooth settings.
If you have tried all the above steps and the problem continues, it is recommended to contact our Support team for further assistance. https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for choosing Sony!
Best regards,
Estefany
WESAM Posted
Sound quality was top tier, very comfortable and lasted me weeks without charging.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi WESAM,
We are ecstatic to learn that you are experiencing top-tier sound quality, ultimate comfort, and such spectacular battery life with your headphones.
Thank you for being a valued part of the Sony family!
Regards,
Dominick
GRACIEB Posted
I loved using these headphones at work, the gym, or just around the house. They’ve got good noise cancelling, comfortability, and great sound quality.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Sirscott Posted
I love these headphones, they are the best I've ever had so far and I've had many other brands over 40 years. The build quality is excellent, and sounds amazing too. They are more comfortable than the wh-1000 xm4 and have better noise isolation. They still come with the cord with mic and extras for travel. I'd say they sound a little better but more improved is the comfort and battery life! The battery is significantly better. I'd recommend these especially at the sale price.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi Sirscott,
Thank you for your fantastic review of the Sony XM5 Headphones! It's fantastic to hear these are the best you've had. We're delighted that the improved comfort, battery life, and build quality have impressed you.
It's great to know you're enjoying the enhanced noise isolation and sound quality, as well as the thoughtful travel extras. Your recommendation means a lot. Enjoy your listening experience, and thank you for choosing Sony! -Maria
AndresD Posted
These Sony headphones are the absolute best purchase I could have made! The sound cancellation on these are absolutely supreme, along with the Ambient mode it works wonders no matter where I bring them they fit perfectly. The battery life is beyond AMAZING charges in minutes and stays alive for hours.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi AndresD,
We're so glad to hear that your Sony headphones have proven to be the absolute best purchase, and thank you for your glowing 5-star review! The combination of supreme sound cancellation and the intuitive Ambient mode really makes every listening experience truly special, no matter where you take them. Plus, we're thrilled you appreciate the battery life—it’s designed to keep you connected for hours with just a quick charge.
Thank you for choosing Sony. Have a great day!
DiegoV.
DiegoG Posted
The Sony WH‑1000XM5 deliver exceptional noise cancellation, rich and balanced sound, and top-tier comfort. Battery life easily lasts through long journeys, and multipoint Bluetooth is a game-changer. While the sleek design feels a bit large, the folding mechanism is smooth and intuitive. For dedicated listeners and frequent travelers, these cans are a stellar investment—pristine audio in any environment.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi DiegoG, thank you for your thoughtful review! We're thrilled to hear you're enjoying the exceptional noise cancellation, balanced sound, and long-lasting comfort of the WH-1000XM5. It's great to know the battery life and multipoint connection are making a difference on your journeys. We appreciate your feedback on the design, your input helps us continue improving. Thank you for choosing Sony, and enjoy the music! Regards, -Dominick
Gilly89 Posted
Ive never owned quality headphoens until now. These Sony WH-1000xm5 headphones are pretty good at noise canceling especially when i pair them to Alienware M16 R1. Volume is great, design is modern, battery is very good, and connectivity great due to the fact that incan connect via headphone jack. Its got great audio quality for music and video games. The carrying pack is also simple and nice.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi Gilly89,
Thank you for your feedback! We're thrilled to hear that you're enjoying your Sony WH-1000XM5 headphones. It’s great to know that the noise canceling, design, battery life, and connectivity are all meeting your expectations—especially when paired with your Alienware M16 R1 for music and gaming! Thank you for choosing Sony. -Maria
HimaniN Posted
Review After 1 month of using: It delivers an unparalleled audio experience with exceptional noise-canceling capabilities. The sleek black design is both stylish and comfortable, making long listening sessions a pleasure. The touch controls are intuitive, and the battery life is impressive. Whether you're a music enthusiast or a frequent traveler, these headphones are a top-tier choice for immersive sound quality and effective noise cancellation.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi HimaniN, Thank you so much for taking the time to leave us an amazing review of your Sony WH1000XM5! We're glad you like the excellent sound, sleek design, comfortable fit, intuitive touch controls, long battery life, and fantastic noise cancellation of your Sony WH1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
MerisaC Posted
These headphones exceeded my expectations from the very first use. The sound quality is crisp and well‑balanced, with solid bass and clear mids that make both music and calls enjoyable. The noise cancellation works reliably even in busy environments, creating a more immersive and comfortable listening experience. Battery life is excellent, lasting several hours without needing a recharge, and the charging case is lightweight and easy to carry. They also connect quickly and without complications, which is especially helpful when switching between tasks or moving around during the day.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi MerisaC!
Thanks for the great feedback about the WH-1000XM5!
It is fantastic to know that you had such a positive experience from the very first use. We are so glad the clear sound and reliable noise canceling are making your music and calls more immersive throughout the day.
We appreciate you choosing Sony!
Best regards,
Estefany
JACOB Posted
Amazing headphones, very confortable with great noise canceling and very good sound quality, on the higher end for price but worth it as they will last for years. Only negatives are they do not fold down like the xm4s and xm6s and can get greasy quite easily
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi Jacob,
Thank you for the fantastic 5-star review! We're so happy to hear that you're enjoying the amazing comfort, great noise canceling, and very good sound quality of your WH-1000XM5 headphones. It's wonderful that you feel they are a worthwhile investment that will last for years.
We appreciate your detailed feedback regarding the design changes and the material. Your comments are valuable to us as we continuously strive to improve our products.
Thanks for choosing Sony, have a great day!
DiegoV
Michael Posted
These are very light and sound amazing. Love the comfert level when traveling. Yehese also have really good battery life. I would recommend this set of headphones.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi Michael, We're glad that you like the sound quality, comfort, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
PrabinS Posted
absolutely love my Sony WH-1000XM5 headphones. The noise canceling is amazing — it feels like the world just fades away. Super comfortable, even after hours of use. Sound is rich and detailed. Battery lasts forever. Totally worth the price. Honestly, I use them every day now!
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hello PrabinS,
Thank you for choosing Sony!
We couldn't be happier to hear how much you absolutely love your WH-1000XM5 headphones. It's fantastic to know the noise canceling creates such an immersive experience, and that you find them super comfortable with rich, detailed sound and amazing battery life. Thanks for making them a part of your daily life! We hope you continue to love every moment with them!
Best regards,
-Fred
OsvaldoJ Posted
Really good build and sound quality, battery life and I love the case. I just wish they had more bass options and could be folded.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi OsvaldoJ,
We are very glad to hear that you are enjoying the premium build, exceptional sound quality, and long-lasting battery life of your WH-1000XM5! We designed the sleek, streamlined silhouette and the matched carrying case to provide a sophisticated feel for modern travel. Regarding your feedback on the bass and folding design, we appreciate those insights; we encourage you to explore the "Sony | Headphones Connect" app, where you can use the built-in Equalizer to deeply customize the low-end frequencies to your specific liking.
Thank you for choosing Sony.
Regards,
Dominick
AndreF Posted
Amazing headphones start to finish. I’ve been wanting these since they came out and once I saw the $70 sale I finally made the purchase. I’ve had no issue with them so far, they’re very comfortable and sound fantastic. The app is slightly lackluster but gets the job done. I wish the unboxing experience was a little better but to me the simple design just means that most of the cost is in the product itself. Unfortunately they don’t fold up and thus are a little cumbersome to tote around. Absolutely would recommend to anyone.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Erin
Carmen Posted
Good audio quality, nice comfort and fit, absolutely AMAZING battery life, and pretty resilient as well. A great pair of headphones that definitively aren’t anything to scoff at, but honestly if you’re in this price range and looking for a new pair, Sennheisers are probably a better way to go. Some small critiques on these, oils from your fingers show up pretty easily on the black version, and after some use the headband can come loose
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi Carmen, We're glad that you like the audio quality, comfort, fit, and battery life. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. Thank you for choosing Sony. Erin
Goodbuy Posted
The sound clarity on this headset is awesome. Very comfortable fit. Great battery life. Excellent Range on Bluetooth from the device. Very responsive operations using the trackpad. The carrying case is a winner. The ability to connect to two devices at the same time works great.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi Goodbuy,
Amazing! We're thrilled that you like the sound quality, fit, battery life, connectivity, touch controls, case design, and multipoint function of the headphones. Thank you for choosing Sony!
-Ralph