See more imagesHighly rated by customers for:
Rating 4.6 out of 5 stars with 3776 reviews
DavisM Posted
Very comfortable. Noise canceling is great but could be a little bit better. I’ve had them for 4 months and have charged them twice. Insane battery life.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi DavisM,
Thank you for choosing Sony!
We're really happy to hear that you find the WH1000XM5 headphones comfortable! It's most rewarding to know that you appreciate the noise-canceling feature, and we appreciate your feedback regarding its performance. We're glad to hear that the battery life has exceeded your expectations, lasting through months of use with minimal charging. Thank you for sharing your experience!
Best regards,
-Fred
Charles Posted
The Sony WH-1000XM5 headphones offer a top-tier listening experience. The sound quality is exceptional, delivering rich and immersive audio. Comfort is clearly a priority in their design—the ear cushions are deep, plush, and remarkably soft, ensuring a snug yet gentle fit. The headband adds to this comfort with its soft padding, making these headphones ideal for extended use. Unlike some other models, they don't press too hard, avoiding headaches even during long sessions. One downside, however, is the sensitive finish. It tends to show marks from grease or oil on your skin, which may require frequent cleaning to maintain its pristine appearance. Despite this, these headphones are a fantastic choice for anyone seeking premium noise-canceling technology with unmatched comfort.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi Charles, thank you so much for sharing your thoughts and experience on the Sony - WH1000XM5! As you noted this headphones have been engineered to perfection, delivering a magnificent sound quality, they are also built with industry-leading noise cancelling technology and ultra soft earcups for long term use. Also we appreciate your feedback on the sensitive finish that may require constant cleaning, we will share this with our development team. Thank you for choosing Sony. Regards, -Dominick
UrielS Posted
These are the best headphones I’ve ever bought, and I got them for a great deal. They have excellent sound quality, are very lightweight, and their battery is outstanding. I highly recommend these headphones.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi UrielS, Thank you for sharing your positive experience with the WH1000XM5 headphones! It's great to hear that you are enjoying the excellent sound quality, lightweight design, and outstanding battery life. Your recommendation is much appreciated. If you have any further feedback or need assistance, feel free to reach out. Enjoy your headphones! Thank you for choosing Sony! -Carl
Jeremy Posted
Absolutely best wireless/noise-canceling headphones you can get on the market! The sound quality and EQ features are pristine with great bass, most effective for office or home use, but definitely great for commuting, too. Fit is great and very lightweight. Compact and easy to travel with. I definitely recommend!
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi Jeremy, Excellent choice! We're pleased to hear that you are enjoying the sound quality, features, and noise canceling. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
JC95 Posted
I’ve had for a few months now and this is my first over the ear headset and definitely met my expectations. Sound quality is great, battery lasts and charges quickly, lightweight, and my favorite part is that ambient noise does not get through when I’m on calls which makes it a game changer at the office or if I’m ok calls at coffee shops!
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi JC95, We're pleased to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
These headphones are amazing. I use them every day and the battery lasts forever. I was debating between these and the Airpod max’s and these are so much better sound quality, comfortability and so much better for the price. They also coke with a case, unlike the Airpods. HIGHLY recommend
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi RenaGarcond Great! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Methos Posted
"So yes, the rumors are true. We do have in our mist a User" Sony has been a very solid performer and overall top seller of headphones. While others have done this or that better ...the Sony headphones seem to gain the top spot of sales more times than not. This release from Sony, the XM5, gives the user a completely different look with stronger ANC and better sound quality. You can count on on very good imaging for bluetooth devices, good separation, and more balance tones across the mids and bass. But the underated surprise is the dominance of phone call quality. Sony is now the leader in headphone voice quality on phone calls, yes better than the Airpods Max. When you add the fact that they don't care about what kind of phone you use to take advantage of them, the battery life, and the multiple device connection ...you clearly see why Sony is once again the King. The only spot of concern is the lack of space inside the earcups. I think they could have done a better job with the spacing. Even more than before you ears are resting on the driver pad, which could be a deal breaker for some. I've just accepted this and moved on and now it doesn't bother me anymore but it might bother you. Overall I still have to recommend this headphone.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi Methos, Great! We're happy to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Planet21 Posted
For $400, here is why the XM5 headphones are worth it in every way (in my opinion). First, the Noise Cancelling is VERY good. At the gym, (which yes I sweat in these and I havent had an issue yet) everything around me is completely tuned out. Or, if I am there with my friends, I turn on Ambient Noise so I can jam to my music but still hear them talk (coolest feature I wanted). At first, I thought the app was going to be annoying, I just wanted to connect them to bluetooth, but I found the app’s customizable sound options can completely level up the way you listen to music. These are also super comfortable, and you can almost forget youre wearing them on your head. All of these features make these headphones well worth the $400, and I saved myself $150 chosing these over the Airpod Max which has the same features.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi Planet21, We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
DustinJ Posted
Loved the xm4 older model. I didnt think the xm5 would be much of a difference but it turned out to be the subtle diffrrence that made it worth the upgrade. I love Sonys' headphone app. It gives so much control over fine tuning my personal sound and noise cancelation. Something was weird today, the headphones started cutting out sound today and purposely going to aware mode with the noise cancelation. I read up a little on this and found it that it was caused by me talking. Once i setup google assistant on it whenever i talk with somewhat of a loud level it will cut off sound on purpose so i can listen and have a conversation. That to me is a golden feature which sony has included in their programming. Sound is 10/10 Comfort is 10/10 they are light enough to wear all day and not get those ear cuff rings around your head lol. App is 10/10 Overall, to me, Sony has been killing it in this price range of noise cancelling headphones.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi DustinJ, The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Jonathan Posted
These headphones have amazing sound quality, and a great battery life.I have had no issues with the Bluetooth going in and out. All and all these headphones were a great purchase.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hello Jonathan,
Thank you for choosing Sony!
We couldn't be happier to hear that the WH1000XM5 headphones are delivering amazing sound quality and great battery life for you. It’s wonderful to know that the Bluetooth connection has been reliable, making your experience even more enjoyable. Your positive feedback encourages us to keep focusing on providing products that enhance your listening moments.
Best regards,
-Fred
Jaime19 Posted
I saw these headphones at a retail store at the airport and I tried them on and the airport got super quiet! I was like woe these are so cool! I played some music on them and the sound was crystal clear. I was so impressed I ended up buying some. They are so comfortable and look great. I use them around the house and when I work out. They are also great for travel especially while on flights the noise cancellation is awesome, plus great for watching movies and listening to music. I definitely recommend.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi Jaime19, Thank you for sharing your experience with the Sony WH-1000XM5! It's great to know that you found the sound quality crystal clear and the headphones comfortable for extended use, whether at home, during workouts, or while traveling. And good to know you appreciate the exceptional noise canceling feature of this headphones. Your recommendation means a lot to us, thanks for choosing Sony! -Sam
JohnR Posted
They sound really good, but you can hear the wind hitting the windshield. It’s kind of weird, but they still sound really good. and comfortable.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi JohnR!
Thanks so much for sharing your review and for being so honest about your experience.
We are very glad to hear that your WH-1000XM5 are providing such good sound and comfort for you.
To help with that wind noise, we recommend opening the Sony | Sound Connect app and checking the Ambient Sound Control settings. You can find a specific "Automatic Wind Noise Reduction" toggle there that is designed to detect and suppress exactly what you’re hearing.
Thanks for choosing Sony and sharing your feedback!
Best regards,
Estefany
JoslineD Posted
Great sound quality and volume. Comfortable to wear and last a long time even at full volume. Best headphones I have ever had. Worth the price tag even as a casual music listener.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi JoslineD, We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
av8tor9804 Posted
Coming from Bose QC35ii, the XM5’s had equal or better active noise cancellation (ANC) and much better bass & low frequency audio - not overly bass heavy, but enough to realize the XM5’s sound great and the QC35ii’s really don’t have that much bass & low end. Sony utilizes photo mapping your ears with your smartphone to custom tune the sound and their “360 Reality Audio” seems to be their version of spatial audio to give a much wider soundstage. It works well. One item to consider is using an audio “digital-to-analog” converter (DAC). Doing so really helps the XM5’s reach their full potential, but they also do daily well by themselves, wireless or wired. Sony’s done a nice job with them. I recommend the XM5’s. Are they perfect? No. But at their regular price point, they do a good job. And if they’re on sale, better yet.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi av8tor9804, thank you for sharing your review of your experience using the XM5. We're pleased to hear that you like the sound quality and features. We'll take note of your suggestion and pass it to the appropriate department. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Arielle Posted
Phenomeal product. I bought these as a replace to the lower tier version I lost on vacation. Pricey but worth it. They are so light, the noise canceling and ambient sound work great and I love being able to switch between my devices, especially while working.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Thank you so much for taking the time to share your experience with the WH-1000XM5, Arielle. We are very glad to hear that you’re enjoying the exceptional comfort and find them lightweight. It’s great to know that both the noise canceling and ambient sound features are making a noticeable difference for you, and that seamless device switching is benefiting your workflow. We understand that upgrading comes with a price, so it means a lot to us that you find the quality and features worth it. If you ever have questions or need further support, we're here to help you get the most out of your headphones!
Thank you again for being a valued Sony customer!
Best regards,
Gus
Sony Social Media Team
Shnaga Posted
I really like this headset I’ve had it for about a month and it’s really high quality and comfortable, it sounds really good I haven’t had any problems. I would recommend getting silicone ear covers for these since they aren’t water resistant apparently so getting to be safe is a good idea. I’ve worn them at the gym without the covers and had no problems but I typically put them on to keep them safe
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi Shnaga, We're happy to hear that you are enjoying the WH1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin
CINDYA Posted
I got these headphones for Christmas and i’ve noticed no loss of quality whatsoever. Whenever I grab it by the ear cover, it leaves a finger print (clean hands or not) but it fades away after some time.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi CINDYA,
It makes us really happy to hear that your WH-1000XM5 headphones have been delivering flawless, top-tier audio quality ever since you unwrapped them for Christmas.
We appreciate you pointing out the fingerprint behavior on the ear covers. The matte, premium finish of the XM5s is designed to feel incredibly comfortable and luxurious, which can sometimes temporarily show natural oils from your skin, even with clean hands. As you perfectly noted, they do fade away naturally, but a quick wipe with a dry, soft microfiber cloth will also keep them looking as pristine as they sound!
Thank you for being a proud part of the Sony family, and we hope you continue to enjoy your music to the absolute fullest!
Regards,
Dominick
Zach Posted
Great headphones, noise cancelling/ANC works really well. Not the biggest fan of the assistant feature, though you can turn that off within the app as well as some of the other annoying stuff. The touchpad on the headphones (right side) is very sensitive so if you like to lay down with them on I would adjust settings to accommodate. Other than that though they are the best headphones I've had, my favorite feature being that I can connect to two devices at once.
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi Zach,
We are ecstatic to learn that the WH-1000XM5s are the best headphones you’ve ever owned! It is great to hear that the noise canceling and multipoint connection features are making such a positive impact on your listening experience. We also appreciate you sharing your tips regarding the Sony | Headphones Connect app and the touchpad sensitivity—it's helpful for other users to know they can customize those settings to perfectly fit their lifestyle, whether they are on the go or relaxing at home.
Thank you for choosing Sony.
Regards,
Dominick
ajms Posted
best headphones i’ve owned. the noise cancelling is excellent and the battery life is very long. the sound quality is also amazing. the only minor thing is that they get slightly unco to wear after a long period of time, for me it’s on the top of my head where the band is. other than that, i use them daily and they’re my favorite headphones i’ve owned
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi ajms,
Thank you for taking the time to share your review with us! We're thrilled to hear that you're enjoying the impressive noise-canceling feature, long battery life, and exceptional sound quality of your Sony XM5 headphones. It's wonderful that you’re considering them among your favorites.
However, we sincerely apologize for any discomfort you’ve experienced during extended wear. To help enhance your experience, we recommend checking out this link for tips and suggestions on wearing your headphones: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000539062.html.
Hope this information helps!
If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
Full Name:
Username:
Telephone Number:
Additional Information regarding your experience with the XM5 headphones.
Thank you for your patience!
Sincerely,
Maria
HoangD Posted
i love it, it has great noise cancelation and even more comfy than the last set of sony that i had
This review is from Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Posted
Hi HoangD,
We’re thrilled to hear you're enjoying the improved comfort and excellent noise cancellation!
Thanks for choosing Sony.
Best regards,
Eliab