See more imagesSony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
- Model:
- WHCH520/C
- SKU:
- 6594424
Highly rated by customers for:
See more imagesHighly rated by customers for:
Blewme Posted
Returned due to uncertainty of compatibility w Galaxy 24 Ultra. On box clearly indicators on 4 sides stated it was IOS compatible yet android endorsement was in much smaller font and not the same or amount of sides. Was exchanged for sound car
aNgElA Posted
Don’t understand why the headphones stopped working on the right side, just a waste of money.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
AnnB Posted
Headphones is ok quality, no connectivity issues.Battery life is great
Posted
Thank you for sharing your feedback, AnnB!
We’re glad to hear that your WH-CH520 headphones are providing a solid experience with a reliable connection. It’s also great to know that the battery life is standing out for you—we designed these to keep the music going for a long time between charges!
Thanks for choosing Sony and for being part of the community!
Best regards,
Gus, Sony Social Media Team
<img src="https://s3.amazonaws.com/stratos-logos/logos/sony-global.jpg" alt="sony-global" title="sony-global" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Yana Posted
Not as good as I remember them. I guess it has a nice amount of hours of wireless use, but you don’t know the percentage of the charge which is difficult when it only tells you 3 different things, fully charge, that mid charge and pretty low, which I’ve had the headset tell me shortly after it was at that mid range. Kind of annoying. Light. Comfortable enough. Decent for at home use for sure, or taking them on the go. They’re just nothing special. They’re good.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
Chopps Posted
Positives: * Lightweight plastic design with a gentle grip, often seen as a drawback in pricier models, but considered a benefit in this budget-friendly pair. * Impressive sound quality. * Extended battery life, retaining 70% charge after weeks of regular use. * Strong Bluetooth connection with my phone. * Sony app offers EQ options, though the headphones function well without it. * Attractive blue color adds to the appeal. Negatives: * Absence of a 3.5mm jack, which seems like a reasonable inclusion at a $60 price point, even if a cable is not provided. * Lack of a physical battery indicator; while a voice prompt at startup provides an estimate, it's easy to miss, requiring app usage for an accurate battery percentage.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
504jillie Posted
Good sound quality stylish and comfortable. Be advised you can only connect to two devices at a time. You can always erase an device to add another but who wants to do that.
Posted
Thank you for sharing your feedback, 504jillie!
We are pleased to hear that you enjoy the good sound quality, stylish look, and comfortable design of your WH-CH520 headphones.
We also appreciate you advising other customers about the limitation of connecting to only two devices at a time. We understand that needing to manually erase a device to add a third is not ideal for seamless switching between many sources, and we value this input for future product development.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
<img src="https://s3.amazonaws.com/stratos-logos/logos/sony-global.jpg" alt="sony-global" title="sony-global" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
mommylovesu Posted
Honestly they're not as pink as shown in the picture, which is far past misleading they're more of a light purple... they work like headphones though so !
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Pink
Posted
Hi mommylovesu,
Thanks for the feedback on the WH-CH520! We’re really sorry the color wasn't what you expected based on the photos, but we're glad to hear they are at least working well for you.
Thanks for considering Sony and sharing your thoughts.
Warm regards,
Estefany
<img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Romano Posted
Easy setup, sounds great, battery lasts forever They are not noise canceling but if you just need a nice pair to wear at your desk or around the gym it will work fine. Only issue i have is they hurt my ears when i have my glasses one all together.
Posted
Hello Romano, thank you for sharing your experience with the WHCH520 headphones! We are very glad to hear that you're enjoying their exceptional sound quality, impressive battery life, and easy setup. We truly appreciate your suggestion regarding the addition of a noise-cancelling function. We've dedicated significant effort to developing industry-leading noise cancellation technology, which we've incorporated into our latest headphone models. We also apologize for any discomfort caused by the WHCH520 design when wearing glasses. Your feedback is invaluable, and we'll certainly take it into account for future releases. Thank you for choosing Sony! Sincerely, -Jenn. <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
BREONIAE Posted
I absolutely love these headphones but I wish the ear part was bigger. When I am on the phone talking it randomly cuts off well disconnects. Outside of that they are loud and the battery last for days
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
CharlesD Posted
I bought these in sale for 38 dollars and I still don't think they're worth that much. Multiple stores were selling them for this price with the original price being 69 dollars. Makes me think no one was willing to buy them at that price. They're absolutely average headphones. I didn't like the button controls. Sound was fine. I returned them and will spring for the next class up of headphones instead in the future. I wouldn't recommend these but as long as you go in knowing they're standard Bluetooth headphones they're fine.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
Leon Posted
Bought for an elderly relative. She loves the sound and how it fits; however, she constantly has trouble with pairing to the iPad. I fix it easily when I am around, but she cannot. I guess the buttons are not good for her sight and sense of touch.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
Jennibop Posted
Built well but hurt my ears. I have small ears but these were not big enough to encase them. They sat on top of my ears and after awhile begun to hurt. They also don't get loud enough to use while mowing my yard and that's why I bought them.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
Posted
Hi Jennibop,
We regret to hear that you are not completely satisfied with the headphones. For optimum fit and comfort, make sure that you are wearing the headphones properly. You can also adjust the headband depending on your head shape. You may find these links helpful:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00015243
Sound quality and volume may vary depending on the source content. You do have the option to adjust the equalizer and CLEAR BASS settings of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. For more information, please refer to this link:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
<img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
IradiD Posted
Decent quality for the price I works say. Good for everyday use. 3.5 stars. Good deal
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
Posted
Hello IradiD,
Thank you for considering Sony products.
It brings us great joy to hear that you are enjoying your WH-CH520 headphones for your everyday activities and that you feel you secured a good deal. We truly value your feedback on the quality and value of this model. Our goal is to provide a five-star experience for every listener, so if there is anything specific we can do to improve your time with the product or if you encounter any issues, please reach out to us at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones. We would love the opportunity to help you get the most out of your audio.
Best regards,
-Fred
<img src="https://s3.amazonaws.com/stratos-logos/logos/sony-global.jpg" alt="sony-global" title="sony-global" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
ArielB Posted
Sounds is great, mic is my only complaint, these headphones are more for listening than they are for talking on the phone
Posted
Hi ArielB,
We are thrilled that you’re enjoying the sound quality and Cappuccino finish of your WH-CH520! We designed these with a 50-hour battery life for long-term listening enjoyment.
Thanks for choosing Sony.
Best regards,
Eliab
<img src="https://s3.amazonaws.com/stratos-logos/logos/sony-global.jpg" alt="sony-global" title="sony-global" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
KariW Posted
Let me start with the fact that I am not tech savvy and I only go these to deter people from talking to me at the gym and to listen to audio books. They do not cancel ANY outside noise and figuring it if they are in or off is obnoxious. It takes me 2-3 attempts to turn them on and again to turn them off, the notification light doesn’t seem to light up or flash is a way that it makes sense. I might evenly catch on, but not exactly beginner user friendly.
Posted
Hello KariW,
Thank you for considering Sony products.
We’re honored to hear that you selected the WH-CH520 headphones for your gym sessions and audiobook enjoyment. We apologize for any inconvenience you've experienced with the noise cancellation feature and the device's operation.
The WH-CH520 headphones do not include active noise cancellation (ANC). Instead, they offer passive noise isolation through their on-ear design, which may not fully block out external sounds, especially in noisy environments like gyms.
We understand that turning the headphones on and off can feel complicated and unintuitive, and we truly empathize with how this can impact your experience. To assist, we’ve included a helpful article that explains the correct method to power your headphones: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776833.html
We hope this helps enhance your experience with the WH-CH520 headphones. If you have any further questions or need additional assistance, please don't hesitate to reach out.
Best regards,
-Fred
<img src="https://s3.amazonaws.com/stratos-logos/logos/sony-global.jpg" alt="sony-global" title="sony-global" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Scooter Posted
I know everyone's ears and heads are different, but these are really uncomfortable for me. I don't consider them on-ear headphones. They're kind of a mix of on and over. They just don't fit right on my ears. I mainly use it in bed while I watch videos on my tablet. I have to wear glasses in order to see and these press tightly against my ears and the arms of my glasses, to the point where it actually hurts after several minutes. As for the sound. They are really good at the price point. Pairing my phone and tablet was also a breeze. They are just too uncomfortable, so I will be returning them.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
Posted
Hi Scooter,
We are sorry to hear about your experience. This is definitely not the customer experience we want you to have. If the headphones are still with you, we highly recommend wearing the headphones correctly and adjusting the length of the slider according to the size of your head: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html.
We take all user input seriously and will make sure your comments reach the appropriate person. If you are still uncomfortable, you may want to consider checking out our over-ear headphones such as the WH1000XM5 or WH1000XM4. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent
<img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Avery Posted
I like the way they fit better than any other headphones I've tried, but they fell apart after a few months. Not because I was rough, I picked them up and it fell apart in my hands. Also had issues with connecting to my devices. I could connect to my phone but nothing else.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
Christina Posted
Ok, I mainly use them to listen to shows while cleaning the house. They are comfortable.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
Posted
Hi Christina!
Thanks so much for sharing your thoughts on the WH-CH520.
We're really happy to hear they’re making your housework a bit more enjoyable!
Thanks again for choosing Sony!
Best regards,
Estefany
<img src="https://s3.amazonaws.com/stratos-logos/logos/sony-global.jpg" alt="sony-global" title="sony-global" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
BigD Posted
Not uncomfortable with glasses but very good sound quality.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Blue
The clarity is impressive, ensuring that my voice comes through clearly without much background noise interference. The battery life is another highlight—offering up to 50 hours of playtime on a single charge.. While I have mostly positive experiences with the WH-CH520, there are a few minor drawbacks worth mentioning. The headphones do not have active noise cancellation, which might be a dealbreaker for those who need to block out noise entirely.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black