See more imagesSony - XB100 Compact Bluetooth Speaker - Black
- Model:
- SRSXB100/B
- SKU:
- 6538164
Highly rated by customers for:
See more imagesHighly rated by customers for:
cordelearts Posted
Terrible for indoors and worst for outdoors. This is probably one of the worst small speakers I have ever had. — This is what I would expect from Temu, not Sony. — I can't hear anything past a few feet and the sound is muffled. I have tried everything, including triple checking the volume on different devices. — This speaker should be worth $5, and that's saying a lot. Looks good though.
AnthonyWTB Posted
Sony is just an old name that had value associated, that with Best buy overpricing crap no wonder these stores keep closing.
PATRICIAJ Posted
Its sound is just okay but my biggest complaint is that it won’t pair with any of my devices anymore. It won’t pair to more than one so I switched it from my iPhone to my iPad. Then it was no longer discoverable on my iPhone, I removed it from my iPad and now it’s not discoverable on anything. I’ve done all of the fixes, resets etc. Its too expensive for this outcome.
This review is from Sony - XB100 Compact Bluetooth Speaker - Orange
Zach Posted
I don’t know if I got a dud, but this does not hold a charge at all. Went from fully charged to 20% in 10 minutes. It’s also not very loud. I can barely hear it at full volume if I’m working in the garage and walk 10 feet outside. The sound is very bass heavy (which I usually don’t mind) so much so that it drowns out other sounds instruments when listening to music and it makes listening to a podcast almost impossible. Do not recommend.
Posted
Hi Zach,
We regret to hear that you are not satisfied with the speaker. Sony's commitment to customer satisfaction is our top priority.
The sound quality may vary depending on the source content. The surrounding area of the speaker and your device also affects Bluetooth connection as well as the sound quality. Move the speaker away from a device such as a microwave oven and a wireless LAN access point that may affect the sound quality of the speaker. Bring the Bluetooth device closer to the speaker. If there is any obstacle between the speaker and the Bluetooth device, move it out of the way.
For optimum performance, make sure to charge built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction:
-When the built-in battery is running low and the CHARGE indicator flashes slowly, while the speaker is being powered by the built-in battery only.
-When the rechargeable built-in battery is running low as a result of long-time use of the speaker at a loud volume even though the speaker was connected to an AC outlet by a USB AC adaptor (commercially available) or to a computer that comes equipped with a USB charging port.
-When the ambient temperature of the speaker is high.
It's important to note that while the speaker is physically capable of outdoor use, the sound performance can vary depending on the specific outdoor environment, including factors such as wind, background noise, and open spaces, which may affect the perceived loudness.
In some cases, you might find that the speaker's sound may not be as loud as desired for outdoor use, especially in noisy or wide-open areas. For optimal sound quality and performance, we recommend using the speaker primarily for indoor purposes, where environmental factors are more likely controlled, and you can fully enjoy its audio capabilities.
For battery issues, initialize the speaker to factory settings:
-While the speaker is turned on, press and hold the – (volume) button and the (BLUETOOTH) button until the speaker turns off (5 seconds or more). The speaker is initialized. Settings such as volume, etc., are restored to the default settings, and all pairing information is deleted.
Note: The speaker cannot be initialized while the power is off.
Hope this helps. In case you need additional assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
-Ralph
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Lansingshopper Posted
It is compact, easy to set up and easy to transport. But the sound is meh. Not great volume. Would have returned it but intent box away
KeithJ Posted
I purchased this Sony XB100 at the end of Aug 2025. It is now mid-Nov 2025. The speaker will not hold a charge. Shuts off after 5 minutes. It's past the return window so I'm stuck with it. No more Sony speakers for me. They sound great. I just needed this to amplify my laptop's poor sound. So now I have to shop another brand.
This review is from Sony - XB100 Compact Bluetooth Speaker - Light Gray
Prachi Posted
Sound quality is very poor, it is compact device, easy to carry around. If you are not too keen on Sound.
This review is from Sony - XB100 Compact Bluetooth Speaker - Orange
LewisD Posted
Cant hear anything. Not worit at all. Its as loud as a cell phone bit had a little more bass. Add a few more bucks and get something else.
LaurenH Posted
The Quality of sound coming from this is not what I thought it would be. I bought it for an outside speaker for my Daycare and for traveling to beaches.It is not loud enough at all. Very disappointing.
Posted
Hi LaurenH,
We're very sorry to hear that the Bluetooth speaker is not what you were expecting. We appreciate your feedback, and we'll pass it along to improve our products. In the meantime, you might want to take a look at an outdoor-designed speaker like the ULT Field 3 or ULT Field 5 for more power.
Thanks for considering Sony products.
-Aldair
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FeliciaG Posted
Sound quality is terrible. Price too high. If my son didn't mess the box I was definitely returning it.
Joey Posted
The maximum volume is simply too low. Only slightly louder than phones speakers
Bella4me Posted
I wanted a smaller one because the other one i have falls over in the car and it doesn't fit in the cup holder. Really was not what i was hoping for. The volume very low and just not built like my prior 1 foot tall speaker which is also by Sony. I really don't recommend this speaker.
Posted
Hi Bella4me, Thank you for sharing your experience with the Sony XB100 portable speaker. We're sad to hear that you are not happy with the speaker. Kindly check the link below : https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946304.html There are steps you can perform to improve the sound quality and level of your speaker.
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
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Annbaker40 Posted
Hate it!!! Volume is lowwwwww! Waste of money!!!!!!
Dynamic1 Posted
This speaker is horrible! It's not loud at all. It's definitely not made for a big radius of space. The sound doesn't go the distance for a individual to hear outside of the small region It's in. I'm returning mines. It's not even worth the sale price!
Posted
Hi Dynamic1, we're sorry to hear that you have an issue with the volume level of your Sony unit. We would like to turn your opinion around regarding the SRSXB100. When the volume of the speaker sounds low, adjust the volume level of the Bluetooth device to an appropriate one, and then adjust the volume level of the speaker with the –/+ (volume) buttons on the speaker. Please follow this link for more details:
https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946304.html?search=low%20volume
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
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WorldofWarcraft76887 Posted
Worst speaker in the United States I talk louder then the speaker complete waste of 60 bucks if I was broke I’d sue cause the took a orange and put holes in it. Horrible
This review is from Sony - XB100 Compact Bluetooth Speaker - Orange
DoloresH Posted
it was not the one I ordered. It was ordered wrong. I took it back to the store to replace it for the JVC and they said no to me. That is a disappointment. I wanted another JVC speaker.
This review is from Sony - XB100 Compact Bluetooth Speaker - Orange
KyleL Posted
Its not loud sound like there's no bass only good for shower music
ThiaL Posted
Sound is very low and needs an app to even connect bluetooth. The only reason I haven’t returned it is because I don’t want to pay the 50% restocking fee per Best Buy’s. Policy.
This review is from Sony - XB100 Compact Bluetooth Speaker - Light Gray
Posted
Thank you for your feedback on the SRS-XB100, ThiaL. We apologize for any inconvenience you have experienced with the sound quality and Bluetooth connectivity of the speaker.
Regarding the sound being very low, the SRS-XB100 is designed for portability with a focus on convenience for outdoor activities, therefore, it may not provide the same level of volume as larger, less portable models. To improve the volume, ensure the speaker volume and the volume of the connected device are both set to maximum.
For the issue related to needing an app to connect via Bluetooth, this is not typically the case with the SRS-XB100. The speaker should connect to any Bluetooth-enabled device directly without requiring an additional app. Please ensure that your device's Bluetooth settings are properly configured and that it recognizes the speaker.
If you have any additional concerns regarding the speaker's performance or connectivity issues, please feel free to visit Sony's support page for further troubleshooting guidance. Alternatively, you can reach out to us via email for more personalized assistance. Kindly include your name, username, model number, issue, and telephone number in your message to socialsupport@am.sony.com.
We sincerely apologize for any inconvenience you have experienced and greatly appreciate your understanding and support.
Best regards,
Gus
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Action Posted
I returned this speaker. It sounded great in store,… compared to my existing JBL clip the same song. Did not have the same quality sound and quieter.
Posted
Hi Action,
We are sorry to hear that you had an issue with the sound of our speaker and you had to return the unit. That was definitely not the customer experience we wanted you to have. The sound quality will also depend on the quality of the music you are playing. The surrounding area of the speaker and your device also affects Bluetooth connection as well as the sound quality.
We take all user input seriously and will make sure your comments reach the appropriate person. We hope you will consider Sony again in your future purchase.
Sincerely,
Vincent
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Daniel Posted
Not loud. Great if you cleaning the house maybe or alone at beach. But thats really it. Not for a family outing
This review is from Sony - XB100 Compact Bluetooth Speaker - Light Gray
Posted
Hi Daniel, We regret that the loudness of the speaker did not meet your expectation. Sony values the opinions of customers and is always striving to provide the best experience possible. For sound related concern, please try the steps in the Help Guide to fix the problem.
https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946304.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
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