See more imagesSoundcore - by Anker Liberty 4 NC Noise Canceling True Wireless Earbud Headphones - Black
- Model:
- A3947Z11
- SKU:
- 6545164
would recommend to a friend
See more imagesDIYTechGuy Posted
I come from a pretty large line of Sony earbuds, so naturally when I saw these had LDAC, a proprietary Sony audio codec that gives you "HD Audio" at 3x the normal bitrate of Bluetooth I was very excited. I've had the XM3, XM4, and Link Buds S. These are shaped so weird they not only hurt to wear but it makes the audio quality suffer as well. The long battery life, quick chargetime, multipoint connection (which was very buggy although most implementions are just not as much as these ones) and LDAC made these look great but the following Cons made me return them. Cons: Very uncomfortable, mulitpoint constantly messed up, ANC bad, sound quality bad, case design horrible (opening it to get the buds out required this balanacing act making it hard and uncomfortable to do with one hand and would often lead to dropping the case), the app integrates with android horribly. I got these for $80 but $120 on Sony's Link Buds S are a much better value.
Posted
Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
revilof Posted
Bought this for my flight from LA to NY. They said its about 10 hours or so on one full charge. Wrong. Half way on my flight i heared the warning that the battery is low.. i charged it overnight before my flight. It only last 3-4 hours. Dont get me wrong. The sound is good. Comparable to Beats,Air pods pro ,Jabra.and probably bose i guess. App is superb. My main issue is the battery.
Posted
Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
PG01 Posted
They sounded good but they never fit right— neither size. They kept falling out— and I finally lost one for good on a plane, and had to buy a different pair of ear buds.
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Alan Posted
These are known for the mic call quality, but after testing these earbuds for a few weeks in a harsh work environment they were returned. In a normal quiet to normal indoor noise level it performs great. In a moderately loud to a construction zone/busy downtown city street like environment, it underperforms tremendously. It has slight improvements in call quality over my Pixel Buds Pro 1 but not enough to justify keeping them. I returned them and am returning back to my Pixel Buds Pro 1 and will continue my search for earbuds to make phone calls in my loud work environment.
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Jacob Posted
They sound good and don’t fall out, but the right earbud would not connect despite several troubleshooting steps on the Soundcore forums. I own several Anker/Soundcore products and have never had a negative experience till now. I replaced them with Bose QC Ultra buds.
Posted
Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
MiltonW Posted
This device continues to connect and disconnect, from the phone. There are constant complaints from the party on the receiving end of the call that they cannot hear me clearly.
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
GaryB Posted
It was awesome until one earbud randomly stopped charging, 2 weeks after I bought it. Shame because I really enjoyed them before it became defective
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
FrancoisTX Posted
Sound is ok and noise cancelation is not great at all. Save your money and wait to buy AirPod pro or equivalent. 100$ is way too much.
Posted
Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
AnnyP Posted
I don’t like. Don’t recommend that to you. Microphone quality is pretty bad.
Posted
Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
RREZ Posted
Noise cancelling could be much better. Sometimes it doesn’t work.
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Atlanta Posted
The sound to others is not good. They says it sounds hollow
Posted
Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
AlexD Posted
honestlynot that amazing. i used them twice and returned them
Posted
Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Jason Posted
Great item but skips and turns itself off alot. Has potential.
Posted
Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.