
Customers find value in the Swann Smart WiFi Video Doorbell's ease of use and excellent video quality, praising its clear picture and wide viewing angle. The straightforward setup process is also frequently highlighted as a positive aspect. However, some users express concerns regarding the battery life, reporting that it requires relatively frequent recharging.
Installation into existing brick was straightforward, and setting up the device was easy. The camera/video picture quality is good, and it has handy preset verbal messages for interacting with visitors. The doorbell chime is fun, and I like that notifications can be accessed from the same app as other Swann devices, e.g. cameras and flood sensors. I would give it 5 stars if getting tech support were a bit easier. Their chat is for new sales only, and the 800 number has a long wait time. Moving the device from one account to another was impossible until we fully paired it with the one account and then removed it, which we sorted out on our own.
Posted by Stephatto
The only reason I do not give this doorbell a 5 rating is because of its clunky size. This I’m sure is because of the battery. Need a larger casing so your not dismounting your doorbell all the time to charge. Set up is very easy download the app scan the QR code and your on your way. Two things to watch out for. One is that it only works on a 2.4ghz WiFi. Second is don’t mount the cradle before viewing the camera output and height. Use double sided tape or have someone assist.
Posted by Pepster
It works great. I was able to understand and follow the directions in the book. The device came fully charged when it was delivered. I liked to pick the chime I wanted, there is a dog bark which was nice, but we selected a traditional doorbell sound. The chime unit itself is pretty small and unobtrusive. We've got it centrally located in the house and it's easy to hear. I had some difficulty pairing the device and my phone, but we played around with it and got it connected. It would have been great if there was some trouble-shooting in the guide. Now that it's up and ready to go, it is good to be able to check what is happening at the door, even when we are home to feel more safe at home. The camera is clear and we really like having this product. Many others in our neighborhood also have the product. I got this doorbell because I wanted to have better security. We have had some packages stolen in our neighborhood over the years. This should hopefully help with that. I'm really happy with this purchase and would reccomend it to anyone looking to upgrade and update from a "traditional" doorbell to a video doorbell.
Posted by CoolDaddyO
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