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TylerG Posted
For the price it was a really good deal but I wouldn’t recommend getting one if it’s listed at full price
Posted
Hi TylerG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
BobGnarley Posted
Navigation is easy through settings and apps. Certain apps tend to glitch out and need to be deleted and re-downloaded. When the app supports Dolby modes both picture and sound the picture and sound is phenomenal. Amazing TV for the price.
Posted
Hi BobGnarley, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
WilliamF Posted
This tv had nice color and background but did not work with my Amazon fire cube or my Samsung soundbar. It was difficult to navigate. I was not pleased with it
Posted
Hi WilliamF,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
GregH Posted
Picture is great!!! But any kind of action scenes the picture gets really pixelated. But keep in mind this is an inexpensive TV.
Posted
Hi GregH,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
JuanH Posted
Good but lags a lot when I’m just watching a show or a movie!
Posted
Hi JuanH,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
geeze Posted
Brought home 1st tv which was broken upon opening box. 2nd tv delivered to replace 1st was not even the same brand of tv, 3rd tv delivered to replace wrong tv delivered to replace original broken tv was finally correct... This one appears to be working.
Posted
Hi geeze, Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged and your experience concerning your delivery issue with the retailer. We're glad to see that the retailer is already in the process of helping you. If you need any assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Jarrod Posted
Picture was great for a few weeks, then it got a little fuzzy, as long as your far away line like 10’ or more picture is fine, but the closer you get to it the fuzzier it gets. If I could return it I would.
Posted
Hi Jarrod,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
AndreaM Posted
Its a good TV but the resolution is not great I thought since its a QD mini it would be brighterand clearer but overall its a good tv for the price
Posted
Hi AndreaM,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
ManuelaG Posted
Not a bad price on sale. But I wouldn't pay full price
Posted
Hi ManuelaG, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support
JonathanS Posted
Web browser is non existent. Has some reset up issues.
Posted
Hi JonathanS,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. While we can not recommend a specific web browser, there are various web browsers that can be downloaded through the App Store. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support