See more imagesTCL - S55H 2.1 Channel S-Class Soundbar with Wireless Subwoofer, Dolby Atmos - Black
- Model:
- S55H
- SKU:
- 6580778
Highly rated by customers for:
See more imagesHighly rated by customers for:
KevinM Posted
Soundbar worked well for a few weeks. After week 3 it started to sound weird (muffled sounds like underwater) it also keeps disconnecting from the subwoofer from time to time. So I have to keep pairing the subwoofer to the soundbar. It also says out loud each time you change the setting (Bluetooth, HDMI ARC) or change the treble, bass and that’s quite annoying. My 10 year old soundbar from Samsung never did that and never had issues. I wish I never bought this one. I reached to the TCL team and they can’t do anything about it. If you buy it from Best Buy get the protection plan. I also don’t like how it announces everything.
Posted
Hi KevinM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
KPRamesh Posted
This purchase turned out to be a bad decision for me. The TCL soundbar literally gave up on me in 4 months. I called in the geek squad and they confirmed that the soundbar had failed. Then I called the so called TCL ‘customer service’ and after nearly an hour of going through their whole diagnostics (which was a repeat of what we had already done earlier), they literally disconnected on me! I called back a few times hoping that it was unintentional but I could not get an agent again! This has been a frustrating experience for me and I will never recommend TCL product again
Posted
Hi KPRamesh,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
AlBoogie Posted
Sounds good when connected. Nice deep bass from such a small sub. The problem is, it never connects! Will be returning
Posted
Hi AlBoogie,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
GaryW Posted
Returned, bought a new 40" TCL for my grandsons in May of 2025, remote stopped working before Christmas. Tried to fix with no luck, finally was able to talk to someone in IT at TCL, After going thru all of the steps that I had done they decided the receiver on the TV was bad, Scheduled a repair thru ITI, (what a communication joke) said they had canceled the work order. Called back and TCL set up another work order, waiting. Bought the sound bar for Christmas, didn't want to chance it being like the TV, returned it. The grandsons didn't have a TV for Christmas, bought them a Visio TV and sound bar. Do not recommend
Posted
Hi GaryW,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our soundbars are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
SumayaD Posted
issues I bought this TCL soundbar expecting good audio quality because of the Dolby Atmos feature and the wireless subwoofer, but unfortunately the experience has been very disappointing. The sound quality is not good at all — it feels flat, weak, and voices are not clear. On top of that, the connections constantly fail. The soundbar disconnects for no reason, and I have to reset it multiple times. The worst part is that it doesn’t work properly with YouTube live streams. The audio cuts out, loses sync, and sometimes there is no sound at all. I tried different settings, cables, and configurations, but the issue continues. At this point, I really don’t feel it’s worth the money. I do not recommend this product if you’re looking for stable connections, clear sound, and proper compatibility with live content.
Posted
Hi SumayaD,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Dee53 Posted
I was excited to get my new soundbar. It easy to set up but once I got it set up and played with the sounds it was a NO GO for me. The sound didnt do it for me so I’m taking it back and save for a better system. I wanted to like it but I just couldn’t
Posted
Hi Dee53,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your soundbar. This sound bar typically produces great sound. There are different sound modes that can be changed based on what you are watching to better suit the content. You may want to check your connection, try a different one, or toggle the sound modes to see what better fits your personal preferences. If you still have the soundbar and need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need assistance with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Kel89 Posted
So just using the soundbar with out the sub to see how it sounds and man it sounds so bad. The sound bar alone sounds tiny with no bass at all. My 15w bluetooth speaker sounds better. Seems like they added all the power to the subwoofer because its the only good thing about this. I def can’t recommend this product and i think other reviewers on here and amazon are being paid so be cafeful.
Posted
Hi Kel89,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Junni Posted
It was louder than my TV, but surprisingly not as good. Probably worst soundbar I've ever used, but at least it had volume and looked sleek. Replaced it as soon as possible. Also takes up an HDMI port with no passthrough. And I couldn't get the audio to sync correctly with the video.
Posted
Hi Junni,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
HelenS Posted
We did not keep it. It was just too big for where we wanted to put it. We were very very unsatisfied. I hope the guy who sold us. The TV would’ve told us about how big it was. It wouldn’t fit in front of our TV because of the stand so we had to return it very disappointed
Posted
Hi HelenS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Peteryoker1 Posted
Not good. You can't get the sound to come out right. Always playing around with it to get the right sound. Always!!
Posted
Hi Peteryoker1, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your sound bar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
DroneJunkie007 Posted
The volume will skip higher or lower without button pressing, it’s really annoying. It seems like there is a lag between the the sound bar receiving signal and translating that to increasing the volume. Also the signal stopped allowing the main tv controller from changing the soundbar through hdmi arc doesn’t seem to work anymore, I have to use the soundbar remote which is annoying, I have only had this soundbar since February 3, 2025. Disappointing, would not recommend this sound bar.
Posted
Hi DroneJunkie007,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
DonK Posted
Had this for exactly 3 months the speaker blew and I took it back to Best Buy and they wanted to charge me to fix it AFTER 3 MONTHS!! I threw it in the garbage can!
Posted
Hi DonK,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Muss Posted
It worked great for a while until it just died for no reason. Absolutely no power to the sound bar. If this is there quality it is not worth it
Posted
Hi Muss,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Vicky Posted
BestBuy has sent me a used product. I could clearly see the signs of open package when it was delivered. This sound bar and subwoofer disconnects so often and takes multiple attempts to reconnect.
Posted
Hi Vicky,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
BIGK Posted
This item looks great but the performance is terrible it’s very hard to find a comfortable volume either to loud or not loud enough and the sub constantly disconnects I had high hopes so this review saddens me.
Posted
Hi BIGK,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
TellyN Posted
Horrible and the bass sucks - I should have spent more $ to get a better product
Posted
Hi TellyN,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
JonathanS Posted
The subwoofer quit on me after 3 months of use. The sound was good enough for me to like, but now I cannot return it for my money back because the subwoofer won't work anymore.
Posted
Hi JonathanS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your subwoofer. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
MichaelR Posted
The system was working great for about a month and a half then the woofer stopped working but the sound bar still worked
Posted
Hi MichaelR,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your subwoofer. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Cappy Posted
Was not able to connect it to my mbdr tv for whatever reason. Followed everything in directions, but seems because we have an Amazon firestick, it isn't compatible. Very disappointing.
Posted
Hi Cappy,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
IreneD Posted
INSTALLER SAID NOT ON THE INSTALL NEVER HOOKED UP N
Posted
Hi IreneD, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your sound bar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support