Thermador Emerald 24" Top Control Smart Built In Stainless Steel Tub Dishwasher with 3rd Rack and Professional Handle, 48 dBA Stainless Steel DWHD640EFP

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Rated 3 out of 5 stars
Dishwasher amazing! Installation horrible
ChadB Posted 7 months ago
This dishwasher rocks! The installation was horrible. Within a month, it had become Loose. Installer said he didn’t have the right screw. Then. He did. Best Buy washed their hands of the situation. I was a loyal buyer. Not anymore.
I would recommend this to a friend
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Brand response from Thermador Team
Posted 7 months ago
Hello, to better assist you with installation questions, please contact the Best Buy customer service department at 1-888-BEST BUY alternatively, you may call your local store, where an associate can provide you with the answer or transfer you to the appropriate department to address your question. <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 3 out of 5 stars
NOT Quiet !!!
Anita Posted 9 months ago
It isn't very quiet. I only run it after bedtime but I can still hear it. We've owned Viking, Kitchen Aid, and Whirlpool dishwashers and this one is by far the noisiest. The sales person said it was quiet but he was wrong.
No, I would not recommend this to a friend
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Brand response from Thermador Team
Posted 9 months ago
Hello Anita, thank you for your feedback regarding your Thermador dishwasher. We’re sorry to hear that it has not met your expectations regarding the noise level, especially compared to your previous models. Your experience is important to us, and we appreciate you bringing this to our attention. If you have questions or concerns, please feel free to reach out to our customer care team at 1-800-735-4328 or ThermadorCare@bshg.com. We're here to help! <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

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would recommend to a friend

Rated 3 out of 5 stars
Dishwasher amazing! Installation horrible
ChadB Posted 7 months ago
This dishwasher rocks! The installation was horrible. Within a month, it had become Loose. Installer said he didn’t have the right screw. Then. He did. Best Buy washed their hands of the situation. I was a loyal buyer. Not anymore.
I would recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from Thermador Team
Posted 7 months ago
Hello, to better assist you with installation questions, please contact the Best Buy customer service department at 1-888-BEST BUY alternatively, you may call your local store, where an associate can provide you with the answer or transfer you to the appropriate department to address your question. <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 3 out of 5 stars
NOT Quiet !!!
Anita Posted 9 months ago
It isn't very quiet. I only run it after bedtime but I can still hear it. We've owned Viking, Kitchen Aid, and Whirlpool dishwashers and this one is by far the noisiest. The sales person said it was quiet but he was wrong.
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from Thermador Team
Posted 9 months ago
Hello Anita, thank you for your feedback regarding your Thermador dishwasher. We’re sorry to hear that it has not met your expectations regarding the noise level, especially compared to your previous models. Your experience is important to us, and we appreciate you bringing this to our attention. If you have questions or concerns, please feel free to reach out to our customer care team at 1-800-735-4328 or ThermadorCare@bshg.com. We're here to help! <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

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Dishwasher amazing! Installation horrible

ChadB Posted 7 months ago

This dishwasher rocks! The installation was horrible. Within a month, it had become Loose. Installer said he didn’t have the right screw. Then. He did. Best Buy washed their hands of the situation. I was a loyal buyer. Not anymore.

I would recommend this to a friend

Unhelpful (0)

ReportComment

Brand response from Thermador Team

Posted 7 months ago

Hello, to better assist you with installation questions, please contact the Best Buy customer service department at 1-888-BEST BUY alternatively, you may call your local store, where an associate can provide you with the answer or transfer you to the appropriate department to address your question. <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

NOT Quiet !!!

Anita Posted 9 months ago

It isn't very quiet. I only run it after bedtime but I can still hear it. We've owned Viking, Kitchen Aid, and Whirlpool dishwashers and this one is by far the noisiest. The sales person said it was quiet but he was wrong.

No, I would not recommend this to a friend

Posted 9 months ago

Hello Anita, thank you for your feedback regarding your Thermador dishwasher. We’re sorry to hear that it has not met your expectations regarding the noise level, especially compared to your previous models. Your experience is important to us, and we appreciate you bringing this to our attention. If you have questions or concerns, please feel free to reach out to our customer care team at 1-800-735-4328 or ThermadorCare@bshg.com. We're here to help! <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

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