See more imagesThermador - Freedom Collection 19.5 Cu. Ft. Bottom Freezer Built-In Smart Refrigerator with Masterpiece Series Handles - Silver
- Model:
- T36BB915SS
- SKU:
- 6438343
Highly rated by customers for:
See more imagesHighly rated by customers for:
would recommend to a friend
SanDiego Posted
Would not buy again. Since being delivered May 2021, it has had several issues in only 18 months. Currently, the primary issue is the refrigerator only cools to 50 degrees instead of the 36 degrees set temperature. Its been a over a month now and the part is still back-ordered, and naturally food has been spoiling. Another ongoing issue is the electric push-rod for opening the door has been malfunctioning, and is scheduled to be replaced when the part comes in. Previously the ice-maker had to be replaced.
Posted
Hi SanDiego, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. We understand our customer service team is working on this matter with you. If you have additional questions please contact our customer service at 800-735-4328. <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
ThermadorInstallation Posted
Excellent Product. Love the way it opens and closes.