See more imagesToshiba - 50" Class C350 Series LED 4K UHD Smart Fire TV
- Model:
- 50C350NU
- SKU:
- 6618506
Highly rated by customers for:
See more imagesHighly rated by customers for:
ToshibaH8R Posted
I was conflicted with having to give this even a 1-star rating. I bought 2 of these on December 5th. The first one developed a white screen a couple of weeks ago. No biggie, it happens, I replaced that one, However, as of today, May 3rd, they both have a bright white screen making them unusable. They didn't even last 6 months. Do yourself a favor and skip this brand. I guess we'll see how "great" their customer service is, but I'm not expecting much.
Posted
Hello Toshiba Customer! thank you for taking the time to share your experience with us. We’re very sorry to hear that both of your Toshiba 50" C350 Series TVs developed a bright white screen within six months, especially after already replacing one, and we understand how frustrating and disappointing that must be. Our support team can take a closer look at what’s causing the issue and go over troubleshooting or warranty options with you at 855‑527‑2411. We appreciate you for sharing feedback with us. Darshan | Toshiba
ShakindaD Posted
Lasted almost 3 months before the warranty was up and the tv went out. The screen turnt white I'm the middle of a movie. Now, the warranty department is not wanting to accept my online receipt. I bought it online to include delivery. It's a no for me. I usually get Sony or Mitsubishi TV's. Sony has gotten way too expensive and I can't find a Mitsubishi big screen anymore.
LewisM Posted
Be very careful with buying these model. I bought mine in december of 25 and it already has an internal issue that caused the colors to invert and the TV to be rendered useless. Currently dealing with the manufacturer for my warranty. Make sure to purchase protection if you end up buying this tv!
Posted
Hello Lewis, thank you for sharing your review with us, we’re sorry to hear that your Toshiba – 50" Class C350 Series LED 4K UHD Smart Fire TV developed an internal issue after only a few months of use, and we understand how frustrating it must be to deal with color inversion and a non‑functional screen. Our support team can take a closer look at what happened and go over troubleshooting steps or available warranty options with you at 1‑888‑407‑0396. Thank you again for taking the time to share your feedback. Darshan | Toshiba
KendallT Posted
I bought this tv in January and it was working fine until now (March) I turned it on and it’s showing a white screen that you may not be able to fix until your an IT person.
Posted
Hello Kendall, thank you for sharing your experience with the Toshiba 50" Class C350 Series LED 4K UHD Smart Fire TV, and we are very sorry to hear that after only a couple of months of use the screen is now showing a white display, which can be incredibly frustrating and difficult to troubleshoot without technical expertise, we appreciate you bringing this to our attention, and if you would like to troubleshoot or need further assistance, you can contact our support team at 855‑527‑2411 or bbysupport@bestbuy.com.
Darshan | Toshiba
EricJ Posted
Screen went negative (like a fim negative) after just four months of use. Best Buy warranty was less than one month, so they DID NOT STAND BY THE PRODUCTS THEY SELL. Waiting to hear if service will come to try to repair the TV. Not worth buying this TV at any price!
Posted
Hi EricJ, thank you for purchasing the Toshiba 50C350NU and for sharing your valuable feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
MiddieG Posted
Tv doesn’t work after making the purchase on 12/26. It’s only been 4 months. Never will buy Toshiba product ever!!!!!
Posted
Hello Toshiba Customer! Thank you for sharing your review with us, we’re sorry to hear that your Toshiba – 50" Class C350 Series LED 4K UHD Smart Fire TV stopped working after just four months, and we understand how frustrating and disappointing that experience must have been. Our support team can take a closer look at what happened and go over troubleshooting steps or available warranty options with you at 1‑888‑407‑0396. Thank you again for taking the time to share your feedback. Darshan | Toshiba
BRENDAR Posted
Only lasted for 5 months, was mounted on wall. Normal use and the picture turned transparent without colored.
Posted
Hello Brenda, thank you for sharing your experience with us. We’re very sorry to hear that your Toshiba 50" C350 Series TV developed a transparent or discolored picture after only five months of normal, wall‑mounted use, and we understand how frustrating that must be. Our support team can take a closer look at the issue and review troubleshooting or warranty options with you at 888-407-0396. We appreciate you bringing this to our attention and thank you again for your feedback. Darshan | Toshiba
Ivan Posted
This TV has stopped working after one use and Toshiba has declined to honor the warranty. They claim that I somehow must have damaged it. Totally disappointed in the support
Posted
Hi Ivan, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We’re sorry to hear about the trouble with your Toshiba unit. While the manufacturer warranty is designed to cover internal issues like mainboard or power board failure, it doesn’t extend to physical damage. The good news is that if you purchased an extended warranty or protection plan, your next step is easy—just contact that provider directly, and they’ll help you start a claim. Warm regards, Toshiba Support Team.
W1LMAR Posted
bought this TV and returned it for another one and they both had this P6 marking on them on the top left corner.
Posted
Hello Toshiba Customer, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are so sorry to hear about your experience. Based on your description, the unusual marking resembling a "P6" is on a layer of protective film. Please make sure to peel it off before using the TV. We are glad to hear that you were able to return the TV. We hope you choose Toshiba again in the future, and if you do, we are here to help you. Thanks again, Toshiba Support Team.
Bison4289 Posted
Not good white picture and shadow images I jus brought it jan 2
Posted
Hi Bison4289, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.
HaroldL Posted
Came defective from the Best Buy store from box $$$$
Posted
Hi HaroldL, thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
IrmaB Posted
This was a waste of money. It lasted 3 months. …..
Posted
Hi IrmaB, thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
LaDejaC Posted
I bought it 8-7it lasted me till 8-20 2 days ago.
Posted
Hello Toshiba Customer, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
TammyB Posted
First of all, the fact that I've spent over $5,000 in your store in 2025 alone and the fact that I was told by your customer service agent that NONE of your stores take phone calls directly to the store I purchase from, is STUPID. You need to re-think that option. Second, I purchased this television expecting it to work and every half hour, it shuts down the program no matter what we are watching and goes to the home screen. I'm not stupid, we have done factory resets, cleared caches of ALL apps as well as cleared data of ALL apps and unplugged everything and started over completely from scratch a good 10 times for this to keep happening. I have 3 other television sets, one being a 75" upstairs and NONE of my televisions act like this one does. Now, I have to travel an hour drive time one way, to return this defective television. This is supposed to be a great television and I've got to deal with this? I'm appalled at the fact that I cannot speak to a store employee and that your stores do not answer any phones at all. This is really ridiculous. I'm going to get ahold of your CEO and let them know what I think about the way customer service is handled. Your automated system states I have no returnable items......my store account online states I can return this until January 15th. You need to get your priorities in order. This is not the way you should be handling your good customers. I can take my money elsewhere to a store who appreciates and values the money their customers choose to spend in their businesses.
Posted
Hi TammyB, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.
Mike Posted
Stay away! Purchased TV for my Dad's memory care room, installed on wall, and it worked great for 1 month. When the screen stopped displaying, Bust Buy sent me to Hisense customer service who denied warranty claim. Said my dad probably damaged it. Ehhh, Dad's in a wheelchair and TV's still hanging on wall 5 feet up. Just replaced it with higher-end unit, which I should have done first.
Posted
Hello Mike, thank you for taking the time to tell us about your experience with the Toshiba 50" Class C350 Series LED 4K UHD Smart Fire TV. We’re truly sorry to hear that the screen stopped displaying after only a month, especially since you installed it carefully in your dad’s memory care room. We understand how frustrating it must have been to have the warranty claim denied, particularly when the TV was mounted securely and your dad could not have caused the damage. Your feedback is important to us, and we appreciate you sharing what happened, as it helps us identify where we can improve both product durability and the support experience. If you’d like to review possible options or discuss this further, our team is available at 855‑527‑2411 or bbysupport@bestbuy.com. Thank you again for reaching out and sharing your feedback.
Darshan | Toshiba
CARLP Posted
The TV had a mediocre picture quality, but I expected that for the great price. The TV lasted 8 months and then a white screen with a faint image appeared - look at all the low reviews and you will see this problem listed often. I have another Toshiba TV that I bought 20 years ago and still works, so I went with Toshiba again. However, the Toshiba brand was sold to Hisense so I believe the quality is no longer there. They did send me a replacement television after about 2 weeks. Hopefully, this will last longer. I have owned 4 flat screen TV's of various brands and all lasted longer than 15 years.
Kels Posted
If you enjoy dealing with technical difficulties then this is the TV for you. Setting it up isnt difficult however once you download ypur streaming apps be prepared for them to not work half of the time. I constantly have to restart programs, unplug the tv for 30 seconds. More than once it has randomly turned the sleep timer to 5 minutes. Netflix has required restarting and unplugging the TV so many times that I dont even bother streaming it anymore. Sound and video unsynchronizes often so its like watching an old Godzilla movie all the time. I purchased this TV after my last one died after 5 years if frequent use. This one isnt going to last a year before I replace it due to annoyance. If i could return it still I would. Absolute disappointment and not worth saving a couple of bucks. Put another 20 bucks into the better TV.
Posted
Hi Toshiba Customer, thank you for taking the time to share such a detailed review of your experience with the Toshiba 50" C350 Series TV. We’re truly sorry to hear how many technical issues you’ve been dealing with, from apps failing to load consistently, to repeated restarts, audio/video sync problems, and unexpected sleep‑timer changes. That’s far from the experience we want you to have, and we understand how frustrating and disappointing this has been, especially after replacing a TV that lasted you years. We’d really like the opportunity to help troubleshoot further or explore what might be causing these issues. You can reach us at 855‑527‑2411 or bbysupport@bestbuy.com, and we’ll do everything we can to help improve your experience.
Darshan | Toshiba
Posted
Hi Kels, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.
SMitch Posted
I bought multiple TVs with fire TV system on them, with the sole purpose of wanting to use in same room, control separately. (Don’t judge me) I may be odd, but I can’t imagine I’m the ONLY person who’s ever had more than one screen in one room. I got them out and started setting them up and imagine my surprise (frustration) when ever time I used a remote to any of them, they would ALL do stuff!! (& Yes!! I know about the app remote!) How hard is it to make a remote that works on a particular TV?? It’s been done for YEARS!!!! Roku makes a STICK that can detect TV brand, and then control just THAT TV!! You’re telling me ROKU can make a $15.00 stick that does this and Fire TV can’t do it on the systems they install on TVs??? Don’t think I haven’t thought of hauling all these back in to the store to return!! I keep having to unplug alternating ones every time I turn around just to keep them all from going crazy even time I touch one remote. I don’t think I’ve ever giving a 1 star review in my life!! Now I have brand new Fire TVs with Roku sticks just so I can actually control them individually.
Posted
Hi SMitch, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
William Posted
I bought this Toshiba TV on about January 18, 2026.The end of the "return period" was February 5, 2026.On about February 8, 2026, the colors inverted into a negative, then went bright and unwatchable.It returned to a normal look for a few seconds, but finally stayed in a "bright negative" state.Cheap TVs are a gamble, so I bought a similar model from a better brand-Samsung.No "color inversion" adjustment on Toshiba, and factory reset did nothing.
Posted
Hi William, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.
Yevette Posted
Not recommended! This is a 2025 model with very poor picture quality. My family has purchased Toshiba for years, in fact we have a working one, in use, now, but this model was very disappointing. The picture quality is very poor and when we went back to Best Buy for assistance, they wanted to charge us additional money to have a tech come out to adjust the television. Save your money, and buy a better quality television.
Posted
Hello Yevette, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.