Customer Ratings & Reviews

I purchased two Second Generation HomePods to use with my new AppleTV. Since I’m a Total Tech member, I also got AppleCare + for each HomePod. Well, one worked for a few months and then stop syncing and pretty much became useless. Neither Apple or Best Buy could do anything despite all my extra plans I purchased. I’m very disappointed and frustrated with both Apple and Best Buy.

I recently had the opportunity to experience the incredible benefits of Best Buy AppleCare Plus for free as a proud Total Tech member, and I must say, it has exceeded all my expectations. This service has truly been a game-changer for me, providing unmatched peace of mind and comprehensive coverage for my Apple devices. First and foremost, the fact that Best Buy offers AppleCare Plus for free to Total Tech members is nothing short of amazing. As someone who loves staying on the cutting edge of technology, this membership has proven to be an absolute must-have. With my subscription, I not only gain access to an array of exclusive perks and discounts but also receive the added benefit of AppleCare Plus, all at no additional cost. It's a win-win! The coverage provided by Best Buy AppleCare Plus is second to none. Accidents happen, and knowing that my iPhone, iPad, or Macbook is protected against accidental damage, whether it's a cracked screen or liquid damage, brings me incredible peace of mind. The fast and hassle-free repair or replacement process provided by AppleCare Plus has saved me from many sleepless nights worrying about the fate of my beloved devices. Another aspect of Best Buy AppleCare Plus that deserves praise is the exceptional customer service. The knowledgeable and friendly staff at Best Buy have always gone above and beyond to address my concerns promptly and efficiently. Whether it's in-store or over the phone, their expert advice and guidance have been invaluable. One of the standout features of this service is the extended warranty it offers. Knowing that my Apple device is covered beyond the standard warranty period brings me great comfort. With Best Buy AppleCare Plus, I can enjoy my devices for longer without worrying about unexpected repair costs. Total Tech members also enjoy a seamless experience when it comes to servicing their devices. Best Buy's Geek Squad is renowned for their expertise and professionalism, ensuring that any issues are resolved promptly and to the highest standards. From scheduling appointments to the ease of drop-off and pickup, the entire process is streamlined and hassle-free. Lastly, being a Total Tech member means I get exclusive access to exciting offers, discounts, and early access to new product launches. The benefits extend beyond just AppleCare Plus, making the membership an excellent investment for any tech enthusiast. In conclusion, Best Buy AppleCare Plus for free is an incredible value-added service for Total Tech members. The comprehensive coverage, exceptional customer service, and extended warranty protection make it an absolute must-have. With this service, I can confidently use my Apple devices, knowing that any unexpected mishaps will be taken care of promptly. If you're a tech enthusiast and a Total Tech member, don't miss out on this game-changing offering from Best Buy!

AppleCare is a game-changer for any Apple product owner. The level of service and support offered is unparalleled, making it an essential investment for protecting your Apple devices. What makes AppleCare stand out is the comprehensive coverage and the exceptional customer service. Firstly, the coverage is extensive. Whether it’s accidental damage or a technical glitch, AppleCare has got you covered. The peace of mind that comes with knowing your device is protected against unforeseen circumstances is invaluable. The extended warranty period also means you are safeguarding your investment for a longer time, which is a significant advantage. The customer service experience is another area where AppleCare truly shines. The support team is knowledgeable, friendly, and incredibly efficient. Getting an appointment at the Genius Bar or reaching out for online support is a hassle-free process, ensuring that any issues are resolved promptly and professionally. This level of customer support is a rarity and adds tremendous value to the overall package. Another plus is the global coverage. Knowing that you can get support in different countries is a massive relief, especially for those who travel frequently. This global network of support centers makes AppleCare a smart choice for the international user. In summary, AppleCare is a five-star service that stands out for its extensive coverage, exceptional customer support, and global reach. It’s more than just an extended warranty; it’s a comprehensive care package that offers real value and peace of mind. For anyone investing in an Apple product, AppleCare is a must-have.

I have My Best Buy Total Membership and Apple Care comes with Apple devices purchased thru Best Buy and are auto added to the program. One great piece of mind when making a purchase and you don't have to forget about adding it. I Love It!

AppleCare gives outstanding peace of mind if you own Apple devices. Hardware repairs and accidental damage coverage are handled directly by Apple, and the service quality is consistently top-tier. When I needed a repair, scheduling through the Apple Support app was simple, and the technicians clearly explained every step. Turnaround time was quick, and the warranty coverage saved me a large out-of-pocket repair bill. The only drawback is the price. AppleCare is more expensive than many third-party protection plans, and you may never need to use it if you’re careful with your device. Still, if you want direct Apple support and hassle-free repairs, AppleCare delivers excellent quality and service, just be prepared to pay for that level of coverage.

Great for protecting your Apple devices. Support is easy to chat with also makes it easier if you have the Best Buy total membership they help you out as well

Best coverage for Apple products. They cover what they say they cover no questions about it. I would not buy an Apple product without it.

Love the Apple HomePod. We have three speakers and will probably add more. I'm curious to see more apple Home integration soon.

Aaah yeah. Do the happy dance. Apple Care has my back. I’m afraid my Home Pod may vibrate off the shelf. No I have no reason to be afraiy

Always needed and great for peace of mind knowing you have a protection in case you need it

Great peace of mind for xpensive gear. Havent had to scrually use it yet luckily

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I feel good, the speaker meets my expectations. Great job

Really appreciate the added value as part of the My Best Buy Total program when the outstanding AppleCare+ coverage is provided with every Apple product.

Very easy to use when you scratch your screen. Quick response

Great service!!! I’m glad I made the decision to purchase

AppleCare fully supports its products. On the rare occasions when I have submitted claims, they always handle everything.

I always get AppleCare+ for all my Apple devices it has came in handy many times

Extended warranty service that is good to have, if you are prone to having accidental issues.

Great product should now love it completely and forever