Viking 5 Series 5.6 Cu. Ft. Self Cleaning Freestanding Dual Fuel Convection Range Stainless Steel VDR5366BSS

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Rated 4 out of 5 stars
Questionable 3rd party service providers
TardisD Posted 4 years ago
I bought the dual fuel 5 series range, with electric oven. The oven never correctly set or help temperature. It took 5 service appointments to get it fixed with two different service companies. Quality was not as expected for a range at this price point. That said, the gas burners work great. The issue is with customer service, but ultimately Viking did follow through. They just have some questionable 3rd party service providers.
I would recommend this to a friend
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Rated 5 out of 5 stars
Love it.
SfFoodie Posted 5 years ago
Precise temperature control on burner elements and oven. Plus it comes in a beautiful package.
I would recommend this to a friend
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Rated 4 out of 5 stars
Great oven.
joyce Posted 5 years ago
Great oven. Joe worked his butt off to get it here. Kudos to him.
I would recommend this to a friend
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Rated 1 out of 5 stars
viking
Satisfiedcustomer Posted 2 years ago
Poor quality, enamel cracking, door hinge doesn't close, noisy.
No, I would not recommend this to a friend
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would recommend to a friend

Rated 4 out of 5 stars
Questionable 3rd party service providers
TardisD Posted 4 years ago
I bought the dual fuel 5 series range, with electric oven. The oven never correctly set or help temperature. It took 5 service appointments to get it fixed with two different service companies. Quality was not as expected for a range at this price point. That said, the gas burners work great. The issue is with customer service, but ultimately Viking did follow through. They just have some questionable 3rd party service providers.
I would recommend this to a friend
Unhelpful (0)
Report Comment
Rated 5 out of 5 stars
Love it.
SfFoodie Posted 5 years ago
Precise temperature control on burner elements and oven. Plus it comes in a beautiful package.
I would recommend this to a friend
Unhelpful (0)
Report Comment
Rated 4 out of 5 stars
Great oven.
joyce Posted 5 years ago
Great oven. Joe worked his butt off to get it here. Kudos to him.
I would recommend this to a friend
Unhelpful (0)
Report Comment
Rated 1 out of 5 stars
viking
Satisfiedcustomer Posted 2 years ago
Poor quality, enamel cracking, door hinge doesn't close, noisy.
No, I would not recommend this to a friend
Unhelpful (0)
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Page 1 0 of 0 reviews

Questionable 3rd party service providers

TardisD Posted 4 years ago

I bought the dual fuel 5 series range, with electric oven. The oven never correctly set or help temperature. It took 5 service appointments to get it fixed with two different service companies. Quality was not as expected for a range at this price point. That said, the gas burners work great. The issue is with customer service, but ultimately Viking did follow through. They just have some questionable 3rd party service providers.

I would recommend this to a friend

Unhelpful (0)

ReportComment

Love it.

SfFoodie Posted 5 years ago

Precise temperature control on burner elements and oven. Plus it comes in a beautiful package.

Great oven.

joyce Posted 5 years ago

Great oven. Joe worked his butt off to get it here. Kudos to him.

viking

Satisfiedcustomer Posted 2 years ago

Poor quality, enamel cracking, door hinge doesn't close, noisy.

No, I would not recommend this to a friend

Customer Ratings & Reviews