See more imagesVTech - 2.8” Digital Video Baby Monitor with Night Light - White
- Model:
- VM3254
- SKU:
- 6560597
Highly rated by customers for:
See more imagesHighly rated by customers for:
QuandaR Posted
This baby monitor was a terrible experience. Less than 2 months after having it, it stopped working. It started with the temperature reading not showing up. Then the monitor would randomly make a popping noise. And now it won’t charge. It will only stay on if I keep it plugged in. Once I unplug it, it only has 1 charge bar and this is after having it on the charge for hours. I have a child with special needs who requires close monitoring and now I have to scramble to buy another monitor (not this one) asap. A complete waste of money and Best Buy wouldn’t correct the issue.
Posted
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
StuBeck Posted
There is a reason no one has ever talked about quality with a Vtech device. The unit won’t take a charge, and Best Buy won’t accept a return because we are a few days outside of the window.
Posted
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
ToriM Posted
Cheap for a reason. The volume on the parent unit is louder than the actual camera. Light is extremely dim. Not worth the money.
Posted
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 5:00 PM PST, Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team