Notagamer Posted
The space I need my freezer is a couple of inches too narrow to accommodate the starting width in some brands. I had a 14.7 ft from Frigidaire that was about to need a major repair. I bought this because it fits my space, had a competitive price and was a full cubic foot larger. It was not available in any store near me so I bought it sight unseen online. The freezer is OK, it freezes food reliably and thus far has not broken in the 6 months I’ve owned it and the noise level is acceptable, but inside it seems cheap and the bottom bin and door shelves don’t hold nearly as much as the old one. When it came time to put the contents of the smaller freezer into the new larger one, it didn’t fit.
sorrytohavebought Posted
The freezer is quite loud when running. It can even be heard in the next room. Also, the position of the light inside makes it virtually impossible to see what is on the bottom two shelves. We will never buy one again.
Posted
Hey sorrytohavebought, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
MsAmy Posted
I purchased this freezer and brought it home this week. Plugged in and interior got cold, fast. This was great. Unfortunately, when I put my hand on the outside cabinet, sides and top, it was very warm - hot to the touch. So hot on the top of unit that I couldn't leave my hand on it very long. I unplugged unit and called Best Buy immediately. They were so great and taking back freezer tonight for another model. BB was very concerned about my experience and very professional. Note: this freezer was an open box/floor and I took it home with me vs. delivery.
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