Customer Ratings & Reviews

We've had our extra refrigerator now a year and we placed it conveniently in our mud room. Now, no more traipsing out to the garage to retrieve/place something in the overflow fridge. This Whirlpool 20 cf refrigerator/freezer is quiet & is a nice size. We were able to switch the hinges easily to open the door from the left side instead of the right, which was how it arrived from the factory. We opted NOT to install the pull handle, so when we walked past it, we wouldn't catch our clothes on the handle. The one down side is the crisper drawers are made of such flimsy plastic. It's a good thing our kids are grown, because the drawers must be pulled out and pushed in carefully so they don't break. I suppose it's how most residential refrigerators are made nowadays. :( The store employees were great. There was a mix up with my order and i was initially told my order was in, (plus rec'd an email that it was in) then that it wasn't and that it would be delayed significantly. I asked to speak to a manager. When she called me back, she verified that it, indeed, was in & ready for pickup. I would recommend this store and this refrigerator.

I Love Love this refrigerator!! It’s the best refrigerator I have ever owned!! I Love the crisper drawers. They work so well!! I Love the drawer in the middle! You can slide it to make room for taller objects on the shelf! What I think I like the most is the bottom shelf how it sticks farther out so you can put items on the bottom and the door still shuts!! You can stuff your refrigerator and everything fits!! Best refrigerator ever!!

Very happy with this fridge. Plenty of room and runs quietly. Was looking for something simple and this was perfect.

Very nice refrigerator. Lots of room. Easy to adjust shelves. Does run cold. We had to turn down a little from recommended temp because fridge was too cold. Does run a little loud but not bad. Bigger freezer area than I thought it would be. Crisper bins could be bigger but not bad for us. Love the black exterior. Easy to clean. So far, great refrigerator.

Extremely quiet, lots of room and drawers. This makes keeping your items organized and is very clean, works great.

a great product for the value. a little disappointed that there is no light in the freezer but doesn't affect the use or performance of the product. pretty happy to have a working fridge back in order. and a place to put my favorite refrigerator art from my son and grandsons!! the associates at Best Buy were very friendly and helpful.

Its gets very cold which is great. The space in it is wonderful. The only things i didnt like was the amount of space in the door. The seal on the door isnt amazing either. It opens with little to no effort and not in a good way. Other then that it stau cold and we still love it.

It fits perfectly in th spot I needed. Its roomy & I can chg the layout inside whenever I choose. It's more quite than my fish tank and easy to clean as well.

I purchased this model due to my limited space between kitchen cabinets of 34 1/2 inches by 68 inches. It fits perfectly and provides great capacity because of its depth. The visibility to every corner inside is awesome because of all clear shelves and drawers. Love my new fridge and you can count on Whirlpool reliability!

I am absolutely thrilled with the service at this store! Especially considering that my refrigerator had a small scratch. I received excellent service! First, the guys who delivered the refrigerator immediately told me not to worry. They explained everything to me and showed me that everything, including photos, had been added to my account. A couple of days later, I called customer service and they offered to replace the top door of the refrigerator or reduce the purchase price. The discount suited me perfectly. I am very happy with such honest, kind, and respectful treatment of the customer! I recommend Best Buy to all my friends and relatives! Thank you!

The refrigerator looks great and fit a lot of things inside but the top door hit with the down door and make some noise every time I close the top door I think I should call them and let them fixed But the refrigerator worth it

This is A Nice Big Frig With Plenty Of Shelf Space Plenty Of Inside Door Racks For All Bottle Sizes The Different Compartments In Side Nice Big Freezer Too. It's Tall Too! Priced Right . My Sales Man Robert Knew His Stuff Told Me Everything I Needed To Know. I Highly Recommend !! It's A Whirpool!!

I got this fridge to replace a over 10 year old aGE french door however, I did not feel I needed so much space for the freezer area nor the water dispenser function, so I decided on this one because of the capacity and price and mainly because it was available at my local bestbuy store, I must say this is a pretty good looking fridge with tons of space and for the price of $649.00 is all I needed to make a decision.

I love my new refrigerator. Its hugh and holds a lot.i have to get an ice maker but right niw ice trays are working just fine. I gave 4 stars because the bottom of the fridge dont seal all the way. We have to take our foot to seal it.

It’s a very nice refrigerator, keeps everything nice and cold . I actually had to turn it down from the recommended setting because it was a little bit too cold. I do have one complaint, the crisper drawers. I don’t think really fit quite right in the refrigerator. There is a big gap between the drawer and the shelf where it attaches. Otherwise it’s a beautiful refrigerator.

I love this fridge is really big it has a lot a lot of space for food it doesn’t take up to much space

This is for stainless model. It is really cool good on the medium, recommended settings. Nice glass shelf space- can easily see all products and lit with led light. Door can hold fingerprints, but it is easy to wipe them off. We use Weiman Stainless steel wipes for that purpose. Can not go wrong with stainless steel color - cause it is look and feel "lighter" then if you get white or in black. Best Buy delivery was on time and change from old refrigerator was painlessly done.

Nice and roomy bigger than I thought for price still learning adjustments for temp

Very happy with my purchase. Great capacity. Didn’t realize no light in freezer, but don’t need it! Very nice delivery and installation folks.

I needed to replace the refrigerator I had. I searched and compared refrigerators on the Best Buy website. I felt confident that Best Buy would offer the best deals. I was not disappointed. Although I went anticipating possibly purchasing a Frigidaire model, I purchased a Whirlpool. The one I was interested in was not available to view. Most refrigerators do not have a bottom shelf low on the door. The Whirlpool with top freezer does. I am happy with my purchase and the design of the Whirlpool. Delivery was soon after purchasing, and that went extremely well. .