Customer Ratings & Reviews

Terrible quality. Knobs aren't stainless. They're covered with a stainless looking sticker. Peeling after one year. Whirlpool won't back the poor design with a replacement. Design flaw and cheap shortcut to LOOK like stainless. Iron grates no longer stay raised and fall straight to the counter. Design flaw. Whirlpool replaced the grates but the new ones fall too. Can't fit 4 pans on the burners. Center burner is useless. Downstairs generate any real heat for cooking.

Do NOT buy this stove/oven. Entire series should be recalled. The handles and sides are razor sharp. I was doing regular kitchen activities and as my hand slightly touched it, the metal deep cut my hand to the point of INJURY! IMMENSE LOTS OF BLEEDING, DEEP CUT. DO NOT BUY. This is a high risk of personal injury and not even from the heat. The actual design and manufacturing defects are real and no way this passed quality control.

Beware when purchasing this range if you are planning to convert it from natural gas to propane. Whirlpool shows the broiler burner requiring a female fitting to convert to Propane. The included kit included the wrong part, the directions show the wrong part even the Whirlpool parts department showed the wrong part. It took several hours of my time to figure out Whirlpools error. Best Buy was of no help in trying to rectify this issue. Suggested I go to Home Depot for help resolving the issue.

It's not working properly. Leaving too much smoke when using upper oven. Very complicated. Not good heat. Taking Very long to cook time. Middle big burner is useless

Took a month to get installer here. Installation was scary because installer had to go to utube to figure out propane installation. Stove top grids were bent. Still shows orange flame instead of blue.

The burner knobs turn on and let gas out if you bump them. This is a very unsafe stove. Also, the top oven does not maintain the proper temperature. You cannot use all 4 burners at the same time as the stovetop is too small. Terrible purchase, I wish I would have realized this sooner or I would have returned it. Now I have an overpriced death trap in my kitchen. I have to constantly check to make sure I didn't bump the knobs and turn them on.

This is the worst stove I've ever owned and the great has already broken already broken. The knobs are loose, the oven does not heat up properly. I do not recommend this product

Absolute worse oven we have purchased. Oven temperature rises to above 500 degress when it is set to 350. Had it repaired 3 times through GeekSquad so far and I am returning it to buy an LG oven like the one in my other house that has worked flawlessly for 8 years,

Neither oven ever maintained the appropriate temp. It was ok at first because I used a thermometer, but after a couple years, it's just a nightmare.

The display board has a big babble in the middle. It was only used for Thanksgiving, Christmas and I didn’t noticed till my daughter came to quarantine with me in March

i have tried to download a manual for my new range and can only find a Spanish version. Whirpool is lousy at customer service

Cleaning is difficult, the stove top paint looks as though it has bubbled up around the burner. The grates need to be held or removed when you’re cleaning it.

The side fell off the stove after a couple weeks. Terrible deal for $1400

Promised it to be delivered in under a week but there was a “transfer issue,” whatever that is. They canceled delivery and set it out a week. They then delivered one that had giant dents. We refused delivery of that. Then waited a few more weeks. They did not have it and canceled delivery again. We wasted hours rearranging schedules for deliveries that never can and dealing with their extremely annoying phone tree. I’m supposed to get a refund, which they said would take a week to ten days. I said that was unacceptable. When I bought this $2000 stove (with tax delivery etc.). they took my money immediately. So they had a couple thousand bucks interest free for a month. Do that enough - which I’m sure they do - and they make money on their ineptitude. I asked to speak to a manager, was out o hold forever, and the rep came back and said no managers were available and they wouldn’t refund any faster anyway. Terrible experience. I’ve bought lots of things from Best Buy over the years. Never again!

If you use your self-clean feature, you'll likely need a service call to replace ignitors or the control panel. Two-years in and I am on my third ignitor. The service guy flat out told me do not use self-clean. Had the exact same problem with my Jenn-Air, and they are made by the same manufacturer. The middle burner is too weak to fry bacon, had a tough time even cooking a pancake. It is just plain useless. Do not waste your money on a griddle. Upper oven is convenient, but the upper rack setting is too high, and the lower rack setting results in the rack hitting the door and slanting as you pull it out. If you use your oven a lot, and you are determined to buy this one, get an extended warranty or you will be sorry.

I've owned my range for a year now. I've had an issue with the burner knobs accidentally being turn on by people, both children and adults, walking past the stove and bumping into it. Sometimes the knob turns enough to ignite the burners, other times it turns just enough to only turn on the gas. This has occurred frequently enough that I believe it to be a design flaw and not an occasional freak occurence. I contacted Whirlpool and was told there was no fix for this issue. Our workaround has been to remove the knobs and only put them back on when using a burner. I have filed a complaint with the Consumer Product Safety Commission and urge anyone else experiencing this issue to do the same at saferproducts.gov. The URL is https://www.saferproducts.gov/CPSRMSPublic/Incidents/ReportIncident.aspx. It must be said I had a great buying experience with Best Buy and its associated installer.

you cannot tell at the store but you can only cook using 2 burners at a time, 4 regular size pots/pans Do Not fit. Awful stove.