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Mary Posted
I wish I would have never bought this refrigerator. When my husband and I went to go look for one, we were desperate because our fridge had just broken down and we needed groceries. This refrigerator should have never gone on the market. When you open the doors, there is literally barely any room for a stick of butter. It literally barely fits. So you have no storage on the doors except for the one on the right where it doesn’t have the icemaker, there’s more storage there, but there so flimsy you will accidentally spill out your mustard or ketchup bottle because they’re not made sturdy. It is the worst refrigerator I have ever owned. If you can go with another one, I would. I wish I could have returned it. And I’m so upset that they actually put this refrigerator out and I wish that they would take care of the customers and thought about them. This is not a cheap refrigerator and unfortunately we’re stuck now because it’s past the return date. I wish I could post a photo too, but just head out to Best Buy and compare it. Take your own stick of butter and see if you can actually use the side doors.
This review is from Whirlpool - 36 in. Wide 25 cu. ft. Wide French Door Bottom Mount Refrigerator with Two-Tier Freezer Storage - Stainless Steel
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Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Pip33 Posted
Delivery guys didn’t want to do a little work to go up 6 steps to deliver the fridge. Excuse was measurements were not right on stair well. We never buy from here again. GARBAGE
This review is from Whirlpool - 36 in. Wide 25 cu. ft. Wide French Door Bottom Mount Refrigerator with Two-Tier Freezer Storage - Stainless Steel
Posted
Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
TatianaM Posted
I still waiting, bad services they told me I receive this 3/25/2025 7 am to 7 pm I lost entire day of work and never game, not body call me to notify , perfect disaster and I have to wait another week , now suppose ti come 4/1 I hope because I’m feeling very bad
This review is from Whirlpool - 36 in. Wide 25 cu. ft. Wide French Door Bottom Mount Refrigerator with Two-Tier Freezer Storage - Stainless Steel
Posted
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
ColleneH Posted
Horrible refrigerator !!! Door never closes right ... it catches. Poor storage. I just hate everything about this refrigerator.
This review is from Whirlpool - 36 in. Wide 25 cu. ft. French Door Refrigerator with Two-Tier Freezer Storage - Black
Posted
Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
MichaeldB Posted
I couldn’t dislike a fridge more. Weird configuration leads to frustration as there isn’t a lot of space in this fridge. I had to take both the drawers out to have any room. It is loud. It makes all sorts of noises and if you call in to get it serviced under warranty, good luck. No one will help you. You’ll get the run around. The count for ounces of water is completely and grossly off. I would not recommend this fridge to anyone who doesn’t want complete frustration. I’d buy a new fridge immediately just to save myself the daily frustration. Listen to the reviews that say this thing is noisy and do yourself a favor and don’t waste the money.
This review is from Whirlpool - 36 in. Wide 25 cu. ft. Wide French Door Bottom Mount Refrigerator with Two-Tier Freezer Storage - Stainless Steel
Posted
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Victorious19 Posted
Or refrigerator delivery was rescheduled once and then canceled one with no contact for a delivery. We are currently paying on this and no one is letting us know what is going on. This is not good
This review is from Whirlpool - 36 in. Wide 25 cu. ft. French Door Refrigerator with Two-Tier Freezer Storage - Black
SheilaS Posted
How the heck do I know it's been on backorder for 2 months Very upsetting
This review is from Whirlpool - 36 in. Wide 25 cu. ft. French Door Refrigerator with Two-Tier Freezer Storage - Black
Posted
Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.
Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.
We hope this helps you get things sorted out quickly!