Customer Ratings & Reviews

I purchased this refrigerator on February 24, 2025, and it was delivered on March 8, 2025. On April 29, 2025, a repairman came out for condensation issues with the middle compartment tray and the freezer door. He ordered me a new freezer door replacement. I had to wait about 6 weeks for the new one. After replacing the door, the condensation issue continues. I purchased this same model refrigerator in August 2014, and had the same issues with it. I purchased this model again in hopes that Whirlpool would have corrected this issue. In less than 6 months of purchase and a repair, I’m having the same issues. From my experience with this model, I found that over time, the water leaked down into the seal and eventually the seal separated from the door, causing issues with the freezer door not closing tightly enough to keep my food frozen. The water also caused the LED panel in the middle door to stop working, but once it dries out, it starts working! I also dislike the compartment trays in the door at the top; this eliminates storage space that my old model had. If I had known the storage trays had been added, I would not have purchased again. My husband and a repairman who serviced my old one warned me not to purchase this model again. As much as I loved my old model, I am not as fond of this one. Not worth the money! That is why I purchased an extended warranty! Sorry, Whirlpool, your appliances are not as good as they used to be. My element in my Whirlpool dryer needed replacing less than two years after purchasing it.

Icemaker not work stop working in two weeks. When is brand new?

had few leaking issues. Best Buy said they would give us money back during the presidents sale, but they jacked up the price before the sale. pretty sleazy move.