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SaHu Posted
I received this fridge and the same day i received it two error codes came on the display. F3 and EC i figured it was because it needed 24 hours to reach the max temperature. 24 hours later I putted 4 different thermostat in the fridge and freezer section, the freezer section was perfect but the fridge section was showing warm on the thermostat and each level had a different degrees. The higher the level the hotter the temperature and the error codes was still on the display on the side of the door. I purchased a 5 year warranty from best buy but they told me to call Whirlpool. I called Whirlpool and they said they will send me a brand new replacement but it will take 3 to 4 weeks, highly unacceptable.
Posted
Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook at https://tinyurl.com/Whirlpool-Facebook or Instagram at https://tinyurl.com/Whirlpool-Instagram so we can investigate this further to see how we can help. We’re looking forward to hearing from you.