Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.
We bought this fridge on sale during Thanksgiving week because the ice maker on our old fridge went out sometime ago and we finally decided to just get a new fridge. We decided that a counter depth would probably give us a little more room as well in our kitchen the way it is laid out with the island so we decided on that style. It definitely has given us more room and it was immediately noticeable how much less space it took up being counter depth which was exactly what my wife and I wanted. It could hold just about all the food from our old Fridge which was a regular size side by side. The only real gripe we have had so far is that there is a place for one more shelf in the Freezer but it wasn't included and from what my wife has looked at online it is going to be between $80 and $90 to get another freezer shelf. There is also room for another door shelf on the fridge side that with how we have them arranged could have have had another shelf on the door so we are looking to order one of those which I believe is going to be between $30 and $40. Other than the gripes about the missing shelving we have been happy with it so far. It makes ice pretty quickly and we haven't run out of ice yet! It also has an auto-fill feature once you calibrate it so i can put my coffee pot under it and tell it to fill 50 ml and it automatically fills for me to setup 10 cups coffee for the next morning without standing there holding it. Installation from Best Buy was great as well and rather painless installing this one...not so much for when they had to remove the old one but they got it out.
Posted by ShaunOrlando
Love it so far. Smooth delivery and install and love the ice and water. I did order an extra shelf for the freezer which is very high in cost. Like other reviews I read, only gave it 4 stars because of the lack of shelving in the freezer. Otherwise it was a good choice.
Posted by jkdenali
"Installation" was by two truckers. After a complaint, a second set of truckers spent more time arguing that nothing could be done than they did in leveling the fridge. The ice maker is noisy. There is more noise off and on from some function. The meat drawer binds rather than slides smoothly. The fridge is still not level. Yes, the floor is uneven but the screw devices on the fridge do not have the range to overcome this; our prior refrigerator's levelers took care of that. If this was a $100 TV, I would have taken it back but the logistics of trading out a refrigerator have resulted in a decision to live with it but there must be a better counter depth solution out there somewhere. I would happily pay more for quieter ice maker, leverers with more range, drawers that pull in and out without binding, and a refrigerator that operates silently.
Posted by DouglasR
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.