ZAGG - Crystal Palace Snap MagSafe Compatible Case w/ Kickstand for Apple iPhone 16 Pro - Clear

I bought an open item of this exact model. Received a heyday case inside the zagg box!! Customer service DOES NOT HELP they won’t help. They said they don’t help with open box items that I have to go in person!!! Ok so finally I have the time to go in (which I bought online for a reason-I don’t have time to go in) so in person, do you know how awkward it was? And I felt offended because they didn’t believe me! They went through so many “managers” and at the end they just said ok we can accept the return and I had to pay the difference between the open box and new option. Honestly I would have just ordered another open box but in person to really check the item BUT I DONT HAVE TIME! that’s why I ordered online , so my trip to the store that there was no wait line took 45 mins! BEWARE OF ORDERING ONLINE THEY DO NOT HELP AND HOW CAN THEY BELIEVE YOU! I don’t know what happened but obviously someone is NOT checking the items inside the box and I didn’t have to open the box-you can see the phone case from the box! It was completely different! . I would rate the whole horrible experience a zero! I called customer service again because in person really made me feel like I was doing fraud! Hey I’m the one who received the wrong item!!! I’m the one that someone did fraud to! I know this because I asked why was it taking to long I let them know that I have called as soon as this item arrived to my home to call Best Buy customer service to check my story if needed. But nope. The manager from the store didn’t even bother to come to talk to me. I felt awkward and felt like I was a thief instead of the victim so I felt obligated to buy the new case so they won’t think I’m the one who switched the other case! IF you do receive the correct item it does look nice and kickstand helps, the fit is perfect but my only worry is the clear. Will it be clear for a long time like the description states? I don’t know yet.

I just got the iPhone 16 Pro and the Crystal Palace snap case with kickstand by Zagg has all the features I wanted in a case. The case is clear so I can see the phone through it, it is MagSafe compatible, and it has a kickstand for hands-free viewing. The case adds a little bit of bulk but not a lot of weight to the device. There’s also grip texture on the bottom half of the left and right sides, making the phone less slippery to hold in one hand. The case is mostly rigid save for the areas around the buttons and cutouts which flex slightly. All the buttons are easy to press through their covers, and there are cutouts for the camera slider, charging port, and bottom mic and speaker. The case adds a beveled ridge around the front of the phone to protect and lift the phone off a flat surface when placed face down, and the same is true for the camera lenses on the back. There’s enough height to use a screen protector with a bit of clearance as well. The main drawback is dust and debris can get visibly trapped between the phone and the case and tends to collect around the rear camera. The metal kickstand works well in both portrait and landscape orientations. It doesn’t matter if the stand extends from the top or bottom of the case when used in landscape, though I found it easier to adjust the viewing angle when folded out from the bottom. If you want to use your phone while propped up in portrait mode, tapping and swiping doesn’t feel as stable without your hand supporting it, though I’ve not had the phone fall over while free-standing. I do like that the stand folds away securely and is flush with the case; the hinge feels sturdy if a bit stiff but is still relatively easy to pry open with your fingertip. The MagSafe ring on the back worked well with my compatible accessories including the phone mount in my car and portable wireless charging battery pack. The magnetic hold is firm and strong, and the phone won’t slip off the accessory without intentional pulling to remove it. Wireless charging speed appeared slightly impacted though, as the phone tells me that it’s connected to a “slow charger” versus charging without the case. The other thing I noticed is that certain reflections off the back of the case like a monitor or TV will create a rainbowing effect and fingerprints and oily smudges appear readily on its surface. The case is very scratch resistant though, and I haven’t seen any micro-scratches appear on the clear plastic despite frequent wiping and cleaning. The durability of the case is rated to protect against 13 ft drops since it is fortified with Graphene (Mil Std 810G 516), however, I haven’t had occasion to experience this first-hand. The case is also supposed to be resistant to yellowing as it ages, though only time will tell. The case comes with a limited lifetime warranty against wear and damage for the lifetime of your phone. So far, the case has served me well in the few weeks I’ve had my phone, and I feel confident in the level of protection it provides. I also appreciate that over 50% of its construction includes the use of recycled materials.

the stand broke on day 3 over all its good design.

The first thing I noticed with the Zagg Crystal Palace Snap case is it feels thicker than my previous case. But it feels more solid, more protective. It does add more weight overall on the phone as well. The side buttons are still as accessible as before. The camera control on the iPhone 16 Pro is still usable just like before. The case does not affect its functionality. The fit is good. It is a bit tight when installing it on the phone but it is straightforward. I just slide the phone in from top and work my way down to the bottom. It did turn on my flash light a few times. Removing it may be a bit challenging as it has a very tight fit. Hopefully you do not have to remove it often. Magsafe works as expected. I think it is more accessible if that makes any sense. My Magsafe phone mount in the car seems to grip better with this case. I can still charge wirelessly also. It just works. I like the case. But keep in mind that it becomes a little bit more bulky and there is a noticeable weight increase. The kickstand is an added benefit. It works both landscape and portrait.

The case is robust and fits my iPhone 16 Pro perfectly. Side buttons feels great and has a generic hole cut out for the dedicated camera button found on the latest iPhones. The case is rated for 13ft drops and has raised bezels on the front and camera bump areas but nothing for the backside corners. The grips on the side are tactile enough for a secure grab but low profile enough that it won’t snag on my pockets pulling the phone out. The kickstand is the star of this case and its very well engineered. The kickstand is aluminum and provides the perfect viewing angle in landscape mode. It can even keep the phone vertical too. With the kickstand, the back of the case is a tad thicker than standard magsafe cases and therefore adding a bit more weight to the overall package. This case is perfect for those looking for a case with a built-in kickstand, magsafe magnets for mounts and chargers and drop protection. The case is also ultra-clear so you can show-off the color and details of your iPhone.