See more imagesPoolGal Posted
Bought in October 2024; It stop working first week of December 2025. I guess I should have trusted reviews. It worked great until it didn't.
Posted
Hello, this is uncommon and we are sorry to hear about your recent issues. Good news this product is still under warranty, so please reach out to Zephyr Product Support: Support@zephyronline.com and inform the team of your information and serial number to get service started. Thank you for your review. -Zephyr <img src="https://s3.amazonaws.com/stratos-logos/logos/zephyrventilation.png" alt="zephyrventilation" title="zephyrventilation" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
RaduI Posted
Less than a year purchased and has NO power whatsoever. Tried Best Buy but they said Zephyr must service it. Tried Zephyr but they only communicate through emails. Frustrating. You pay 3k and get a junk of a product. Shame is we barely used it, with days in a row not opening it, yet it completely broke down after 10 months of using it. Shame.
Posted
Hello, thank you for your review - we apologize for your experience. Please reach out directly to supportmanagement@zephyronline.com. Our service team responds quickly and would be happy to assist in a warranty service scheduling. <img src="https://s3.amazonaws.com/stratos-logos/logos/zephyrventilation.png" alt="zephyrventilation" title="zephyrventilation" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
ehlanda Posted
Arrived pn time but noticed an oily residue on box. Was not ready for install but when we opened it back upper corner was damaged. Still waiting to be contacted regarding replacement???
Posted
Hello, thank you for your review - we apologize for your experience. Please reach out to Zephyr directly at support@zephyronline.com so we can better assist you. -Zephyr <img src="https://s3.amazonaws.com/stratos-logos/logos/zephyrventilation.png" alt="zephyrventilation" title="zephyrventilation" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />