Main Content

24/7 Online Support1

These services are included with phone or 24/7 online support.

Computer Support

  • PC Virus Removal
  • Restore Media Creation
  • Software Install
  • Operating System Install
  • Email Setup
  • Basic Data Transfer & Data Backup
  • Diagnostic and Troubleshooting
  • Computer Tune-up
  • Password Reset
  • Software Troubleshooting & Repair
  • Home Network Setup & Troubleshooting

Tablets & Devices

  • Tablet Setup
  • Printer Setup
  • Printer Troubleshooting

Go ahead and give
us a wake-up call.

Chat with an Agent

OR

Call 1-888-237-8289

In-Store Support1

These services are included when you visit us in store.

Computer Support

  • PC Virus Removal
  • Level 1 Data Recovery (recover deleted
    files)
  • Operating System Install
  • Email Setup
  • Memory Install
  • Basic Data Transfer & Data Backup
  • Diagnostic and Troubleshooting
  • Computer Tune-up
  • Password Reset
  • Software Install
  • Software Troubleshooting
  • Restore Media Creation

Tablets & Devices

  • Tablet Setup
  • Printer Troubleshooting
  • Screen Shield Install

Connected Car2

  • Car Radio Install
  • Car GPS Install/Setup
  • Car Amp Install
  • Car Speaker Install
  • Satellite Radio Install
  • Remote Start, Security System or Keyless Entry Install

Come see us and let
us help you in store.

Make a Reservation

In-Home Services1

Have us come to your home for $49.99 per service.3

Home Theater

  • TV Connect & Mounting
  • PlayStation VR Setup
  • Oculus VR Setup
  • Harmony Remote Control Programming
  • Furniture Assembly (furniture from Best Buy ® only)
  • Smart Hub Setup
  • Network Audio Hub Setup
  • Basic Audio or Soundbar Setup
  • TV Calibration
  • Cord Cutting (antenna and streaming device)

Appliances

  • Dishwasher Install
  • Gas Range Install
  • Gas Dryer Install
  • Over-the-Range Microwave Install
  • Refrigerator Install–New Waterline Connection
  • Garbage Disposal Install
  • AC Install (window or room unit)
  • Standalone Haul-Away (max 2)

Connected Home

  • Home Wi-Fi Setup/Troubleshooting
  • Wi-Fi Camera Install (up to two cameras)
  • Smart Lighting Setup
  • Smart Doorbell Install
  • Smart Thermostat Install
  • Smart Garage Door Control
  • Smart Door Lock Install
  • Voice Control Setup

Computer Support

  • PC Virus Removal
  • Restore Media Creation
  • Software Install
  • Operating System Install
  • Email Setup
  • Basic Data Transfer & Data Backup
  • Diagnostic and Troubleshooting
  • Computer Tune-up
  • Password Reset
  • Software Troubleshooting & Repair
  • Home Network Setup &
    Troubleshooting

Invite us over today.

Give us a call to set up
an in-home visit.

Call 1-888-237-8289

Specialty Services Discount

Get 20% off repairs and advanced services.3, 4

Discounts include desktop computer repairs, laptop repairs, advanced TV mounting (non-drywall), and much more.

Computer & Tablets

  • Level 2 or 3 Data Rescue

Home Theater (add-on services)

  • Advanced Wire Run
  • Advanced TV Mounting
  • Advanced Speaker Install
  • Advanced Projector Mounting

Connected Home

  • Wired Camera Install (up to two cameras)

Appliances

  • Advanced Cooktop Install
  • Advanced Wall Oven Built-In
  • Advanced Range Hood
  • Pro Range with/out Downdraft
  • Drop-In/Slide-In Range Install
  • Built-In Refrigeration Install

Connected Car2

  • Advanced Marine/Motorcycle/
    Off-Road Vehicle/Golf Cart Install (radio/speaker)
  • Advanced Car Component
    Speaker Install

Mobile Phones8

  • Battery Replacement
  • Screen Repair
  • Component Repair

20% Off Geek Squad &
AppleCare Protection Plans5

Geek Squad and AppleCare protection plans:6

  • Cover repairs or replacement of your product due to defects or wear and tear for up to five years
  • Provide additional coverage above and beyond the manufacturer's warranty
  • Offer optional additional protection for drops, spills and cracks7

By combining Protection Plans and Total Tech Support, you get complete tech peace of mind.

Learn about Geek Squad Protection Plans Learn about AppleCare Products

Applications, Software and Tools

Internet security software is included with your membership.

Members receive one of the following:

  • Webroot Internet Security &
    Antivirus (for three devices)
  • OR
  • Trend Micro Internet Security &
    Antivirus (for three devices)

Contact us

Online and phone

In store

In home

Need something fixed ASAP? Have questions? Agents are available 24/7.

Chat with an Agent

or
Call 1-888-237-8289

If you have a code from an Agent, enter it to begin a remote session.

Start remote access

Bring your product to a Best Buy store and speak with an Agent in person.

Make a reservation

To make a reservation, you need to be signed into
your My Best Buy account, or create a new
account.

We can set up your products, help you use them, and diagnose any issues.

Call 1-888-237-8289