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As a Total Tech Support member, you receive special pricing and discounts.

Included with your

Your membership includes in-store, over the phone as well as 24/7/365 remote support for any of your tech products regardless of age or place of purchase.

$49.99 in-home support 1

Standard installations and services for home theater, computing, appliances, and connected home can be added for just $49.99 each.

20% off advanced services 2

Save big on specialized installations and services from data recovery, projector mounting to built-in appliances and more.


Nonmember 24/7 online In store In home
Dishwasher Install up to $249.99 N/A N/A $49.99
Over-the-Range Microwave Install up to $179.99 N/A N/A $49.99
Replace Range Hood with Over-the-Range
up to $199.99 N/A N/A $49.99
Refrigerator Waterline Install with Shut-off
up to $134.99 N/A N/A $49.99
Gas Dryer Install up to $179.99 N/A N/A $49.99
Gas Range Install up to $179.99 N/A N/A $49.99
Garbage Disposal Install $119.99 N/A N/A $49.99
AC Install 
(window or wall unit)
up to $144.99 N/A N/A $49.99
Standalone Haul-Away $99.99 N/A N/A $49.99


Nonmember 24/7 online In store In home
Basic Data Transfer & Data Backup up to $149.99 Included Included $49.99
Computer Setup $39.99–$99.99 Included Included $49.99
Computer Tune-up $39.99 Included Included $49.99
Data Recovery estimate (in store only) $49.99 N/A Included N/A
Diagnosis and troubleshooting for
computer, printer, network, connected
home, home theater and appliance issues
$99.99 Included Included $49.99
Email Setup (software install) $39.99–$79.99 Included Included $49.99
Home Network Setup & Troubleshooting $149.99 Included N/A $49.99
Level 1 Data Recovery 
(recovering deleted files, in store only)
$199.99 Included Included $49.99
Memory & Hardware Install (in store only) $39.99–$99.99 N/A Included $49.99
Operating System Install $99.99 Included Included $49.99
Password Reset $39.99 Included Included $49.99
PC Virus Removal starting at $149.99 Included Included $49.99
Printer Setup $39.99–$79.99 Included Included $49.99
Restore Media Creation $39.99 N/A Included N/A
Screen Shield Install (in store only) up to $14.99 N/A Included N/A
Software Install $39.99 Included Included $49.99
Software Troubleshooting $99.99 Included Included $49.99
Tablet Setup $39.99 N/A Included N/A
30-minute 1-on-1 training $39.99 N/A Included N/A

Connected Car

Nonmember 24/7 online In store 3 In home
In-Dash Stereo or Navigation Install up to $99.99 N/A Included N/A
Speaker Install up to $99.99 N/A Included N/A
Remote Start, Security System or Keyless
Entry Install
up to $189.99 N/A Included N/A
Amp Install up to $119.99 N/A Included N/A
Satellite Radio Install up to $79.99 N/A Included N/A
Radar Install (not available in D.C. and VA) $49.99 N/A Included N/A
Dash Camera Install $49.99 N/A Included N/A
GPS Install/Setup $49.99 N/A Included N/A
Backup Camera and Sensor Install up to $129.99 N/A Included N/A
Install/Setup of Hands-free/Bluetooth Interface $129.99 N/A Included N/A

Home theater

Nonmember 24/7 online In store In home
TV Connect $149.99 N/A N/A $49.99
TV Mounting starting at $129.99 N/A N/A $49.99
Basic Audio or Soundbar Setup $129.99 N/A N/A $49.99
Harmony or Savant Remote Control Programming $99.99 N/A N/A $49.99
Furniture Assembly (furniture from Best Buy® only) $129.99 N/A N/A $49.99
Networked Audio Speaker or Hub Setup $149.99 N/A N/A $49.99
TV Calibration $249.99 N/A N/A $49.99
Cord Cutting (antenna and streaming device) $129.99 N/A N/A $49.99

Smart home

Nonmember 24/7 online In store In home
Home Wi-Fi Setup & Troubleshooting $99.99 N/A N/A $49.99
Wi-Fi Camera Install (up to 8 cameras) $99.99 N/A N/A $49.99
Home Security Device & Sensor Install $99.99 N/A N/A $49.99
Smart Lightning Setup and Customization $99.99 N/A N/A $49.99
Smart Doorbell Install $99.99 N/A N/A $49.99
Smart Thermostat Install $99.99 N/A N/A $49.99
Smart Garage Door Control Install $99.99 N/A N/A $49.99
Smart Door Lock Install $99.99 N/A N/A $49.99
Voice Control Setup $99.99 N/A N/A $49.99
Smart Hub Setup $99.99 N/A N/A $49.99

Video Games

Nonmember 24/7 online In store In home
PlayStation VR or Gaming Console Setup $99.99 N/A N/A $49.99
Oculus VR Setup $99.99 N/A N/A $49.99

Contact us

Online and phone

In store

In home

Need something fixed ASAP? Have questions? Agents are available 24/7.

Chat with an Agent

Call 1-888-237-8289

If you have a code from an Agent, enter it to begin a remote session.

Start remote access

Bring your product to a Best Buy store and speak with an Agent in person.

Make a reservation

To make a reservation, you need to be signed into
your My Best Buy account, or create a new

We can set up your products, help you use them, and diagnose any issues.

Call 1-888-237-8289