You're excited to buy a new computer — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: Can I transfer my Geek Squad Protection if I sell my computer?
A: Yes, you can transfer your Geek Squad Protection when you sell or give away your covered product with no additional charges.
Q: What happens if my computer won't turn on due to a power surge?
A: If a power surge, even from lightning, damages your product, Geek Squad Protection will cover the repair.
Q: How do I get help if something goes wrong with my computer?
A: You can visit your local Best Buy store to start a claim or call Geek Squad at 1-800-433-5778.
Q: What if the hard drive in my computer fails?
A: Geek Squad Protection covers the cost of repair if your hard drive fails through normal use.
Q: Will I have to pay for parts and labor for covered repairs?
A: No, Geek Squad Protection covers 100% of the costs of parts and labor for covered repairs with no hidden fees.
Q: Does Geek Squad Protection cover accidental damage?
A: Yes, Geek Squad Protection covers accidental damage in addition to enhancing your manufacturer warranty.
Q: What if my battery won't hold a charge?
A: Geek Squad Protection includes a one-time replacement for your original rechargeable battery if it fails to hold a charge.
Q: What if my screen develops a shadow image or bad pixels?
A: Geek Squad Protection will correct your screen if you have at least three stuck pixels or a ghost image that won't go away.
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